Top 7684 customer care coordinator Jobs

Health Unit Coordinator (Nurse Station)
Guam Radiology Consultants —Tamuning, GU
- Full-time
- BLS Certification
- Clinic experience
- Windows
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
Proscan Imaging, LLC —Naples, FL
- From $18.50 an hour
- Full-time
- Spanish
- Customer service
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Dental Front Office Coordinator
Confidential —Santa Maria, CA
- $25 - $35 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- Continuing education credits
- Dental insurance
Quick Apply
Bilingual Treatment Coordinator (2 yrs dental exp req)
Calaway Dental —Phoenix, AZ
- $22 - $27 an hour
- Email
- Private practice
- Spanish
- Dental office
- Paid holidays
- Dental insurance
Quick Apply
10d
Administrative Assistant
Salud Chiropractic —Rohnert Park, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Customer service
- Paid time off
- Employee discount
Quick Apply
Dental Treatment Coordinator
Patrick Yoshikane, D.D.S. —Orange, CA
- $25 - $29 an hour
- Full-time
- Dental office
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
8d
Client Services & Scheduling Coordinator
Chimney Savers, Inc. —Randolph, VT
- $20 - $24 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Dental Treatment Coordinator
Delray Beach Recruiter —Delray Beach, FL
- $22.66 - $30.00 an hour
- Part-time
- Dental office
- English
- Administrative experience
- Profit sharing
- Continuing education credits
Quick Apply
Dental Front office/Treatment Coordinator
Oral Care Dentistry —Beverly Hills, CA
- $25 - $35 an hour
- Full-time
- Bilingual
- Dental office
- Customer service
- Paid time off
- Employee assistance program
Quick Apply
Beltone Medical Office Assistant (Patient Care Coordinator)
Alliance Hearing Inc —Rolla, MO
- $18 - $20 an hour
- Part-time
- HIPAA
- English
- Mid-level
9d
Dental Treatment Coordinator/Patient Care Coordinator
Winterholler Dentistry & Implant Surgery —Billings, MT
- $21 - $25 an hour
- Full-time
- Dental office
- Mid-level
- In-person
- Health insurance
- 401(k)
Quick Apply
Patient Advocate- Front Desk
Woman's Health Centers —Viera, FL
- $15 - $16 an hour
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Front Office Coordinator
Wasilla Sleep Center, LLC —Wasilla, AK
- From $21 an hour
- Full-time
- Background check
- Medical office experience
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
Orthodontic Treatment Coordinator
Hawaii Family Dental Centers —Honolulu, HI
- $20 - $22 an hour
- Full-time
- Dental office
- Sales
- High school diploma or GED
- Travel reimbursement
- Health insurance
Quick Apply
Treatment Coordinator
The Dental Boutique Largo —Largo, FL
- $24 - $27 an hour
- Full-time
- Private practice
- Dental office
- Sales
- Dental insurance
- 401(k)
Quick Apply
Dental Hygiene Coordinator
Confidential Dental Office —Reseda, CA
- $20 - $27 an hour
- Full-time
- Dental office
- Organizational skills
- In-person
- Dental insurance
- 401(k)
Quick Apply
1d
Front Office Coordinator
Freedom Physical Therapy Services —Fox Point, WI
- $18 - $22 an hour
- Full-time
- Outpatient
- High school diploma or GED
- Clinic
3d
Medical Intake Specialist/Home Sleep Test Coordinator
Whitney Sleep Diagnostics & Consultants —Detroit Lakes, MN
- $16 - $19 an hour
- Full-time
- Customer service
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Hub Relations Coordinator
Blink Health —Boise, ID
- Overtime
- Research
- Office
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
Patient Care Coordinator
Brush Dental Studio —Saint Bonifacius, MN
- $22 - $27 an hour
- Email
- Dental office
- High school diploma or GED
- Organizational skills
- Paid training
- Continuing education credits
Quick Apply
5d

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Health Unit Coordinator (Nurse Station)

Guam Radiology Consultants -
Tamuning, GU

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Gym membership
Fuel discount

Qualifications

BLS Certification
Windows
High school diploma or GED
Clinical data entry
CPT coding
Typing
Medical terminology
Customer data entry

Full Job Description

Summary:
The Health Unit Coordinator serves as a resource of communication link for all physicians, patients, departments, and GRC employee personnel, visitors, etc., regarding the overall daily operations of the Nurse Station. They are responsible for but not limited to: performing triage functions, entering patient demographics into the Ramsoft system, greeting/ assisting patients during office visits, and receiving incoming telephone calls in a prompt, courteous and professional manner.

Provide compassionate patient focus and superior customer services - keeping our fast-paces environments running smoothly.

NOTE: Job Descriptions may be revised to suit Business needs at any time.

ESSENTIAL DAILY FUNCTIONS (90%):

Telephone Operations

Facilitate incoming phone calls
Contact referring physicians upon radiologist request.
Fax reports to providers upon request, if available. If not available, take the following steps / measures to get it available for the providers.
Contact the Post Processing Department
Assign and call Radiologist to read exam when post processing is done.
Contact MT to type our report.
Call appropriate supervisor or personnel to sign off reports.
Confirm receipt of radiology report by requesting provider.
Confirm receipt of abnormal radiology report by requesting provider.
Transfer phone calls to proper departments.
Take messages for various departments when unavailable to take calls.

Ramsoft System

Monitor modalities in Ramsoft to make sure that exams are in the proper status.
Monitor STAT exams and PPD+ exams to make sure it’s pushed through the system and read for same day service.
Contact outside facilities to follow up on exams that are sitting on completed status for proper paperwork. (ie. referrals and demos)
Assign exams (Old or New) to radiologist or performing radiologist for interpretation. Monitor, follow-up, document and contact patients in ordered status for x-ray.
Enter exams into Ramsoft when needed or upon radiologist request.
Assist with scheduling if needed.
Retrieve and facilitate referrals for in-house when needed.

Patient Care

Address patient requests, concerns or complaints.
Administer pregnancy tests to patients who are unsure if they are pregnant.
Assist patients in recovery rooms when needed.
Assist wheelchair bound patient to and from their vehicles if needed.
Monitor and keep hallway clear of congestion for patient privacy.
Provide medical excuse notes to patient or their escorts.
Provide medical certificates to patient with limitations or restriction for work.
Provide and generate referrals to patients being referred outside our facilities.
Obtain prior reports or imaging from outside facilities upon radiologist request.
Coordinate appointments for patients being referred outside the facility for further care and evaluation.

Clinical Support

Call Radiologist when the technologists request for them for their procedures.
Assist staff with patients when needed.
Assist all staff with concerns related to Radiologist readings.
Cover front desk at various departments, when needed.

Others

Assist and address other facilities and their providers concerns, requests or complaints.
Facilitate, assist or generate new forms for the clinic to use, upon request.
Assist patient with Australian VISA or New Zealand clearance for proper processing and documentations (designated staff member).
Assist with PPD clearance for work or school (designated staff member).

NON-ESSENTIAL FUNCTIONS (10%):

Assist with special projects as needed.

Knowledge and Skills:

Education: High School Diploma or GED equivalent
Experience: Experience in Customer Service in a clinical setting preferred
Skills and Abilities: Must possess strong customer service skills, be proficient in use of PC and Windows OS, familiar with Medical Terminology, CPT Codes, able to communicate in a professional manner. Should be able to complete multiple tasks simultaneously. Must possess basic typing skills to input various data into the RAMSOFT system. Must be familiar with all equipment and processes needed to complete duties.

No. of Employees Supervised: N/A

Travel Required: N/A

Hours Required: Normal department operations are Monday - Friday 8:00 AM - 5:00 PM, Saturdays 8:00 AM - 1:00 PM. Emergency work hours occasionally needed to satisfactorily complete job duties. Opening and closing shifts are determines based on operational needs.

License/Certificates/ Agreements: Non-Disclosure & Non-Solicitation Agreement, Basic Life Support Saving (BLS) Certification.

Results Expected:

100% Positive Patient Intake experience - including customer services, cleanliness of waiting area, drinking water available, follow up for patients waiting longer than 15 minutes past their appointment time.
100% accuracy and completeness of patient documents and information.
100% patient satisfaction with the payment process.

Compensation: Non-Exempt Hourly Position, Full-Time Benefits (if eligible).

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Fuel discount
Gym membership
Health insurance
Paid time off

Experience:

Clinical Customer Service: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs

Health Unit Coordinator (Nurse Station)

Scheduling Coordinator

Dental Front Office Coordinator

Bilingual Treatment Coordinator (2 yrs dental exp req)

Administrative Assistant

Dental Treatment Coordinator

Client Services & Scheduling Coordinator

Dental Treatment Coordinator

Dental Front office/Treatment Coordinator

Beltone Medical Office Assistant (Patient Care Coordinator)

Dental Treatment Coordinator/Patient Care Coordinator

Patient Advocate- Front Desk

Front Office Coordinator

Orthodontic Treatment Coordinator

Treatment Coordinator

Dental Hygiene Coordinator

Front Office Coordinator

Medical Intake Specialist/Home Sleep Test Coordinator

Hub Relations Coordinator

Patient Care Coordinator

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