Top 13 Help desk technician Jobs in Albany, Ny

IT Support Technician
Core BTS, INC. —Niskayuna, NY
- $24 - $25 an hour
- Classroom
- Mid-level
- Computer networking
Quick Apply
IT Technician I
C.T. Male Associates —Latham, NY
- $25 - $29 an hour
- Full-time
- Office
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
6d
Tier 1 Managed IT Technician
Usherwood Office Technology —Albany, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
Senior Help Desk Technician
Contact Government Services, LLC —Albany, NY
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Systems & Network Technician
cb20 —Berlin, NY
- $22 - $26 an hour
- Weekends as needed
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
8d
Cleared Computer Technician
Colossal Contracting LLC —Ballston Spa, NY
- Full-time
- Mid-level
- In-person
- 1 year
- Dental insurance
- 401(k)
Quick Apply
Plant Utilities Assistant (NY HELPS) - VID 219098
State of New York - General Services, Office of —Albany, NY
- $42,641 - $52,413 a year
- Full-time
- Background check
- OSHA
- Mid-level
6d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Albany, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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Technical Support Specialist
PNJ Technology Partners Inc —Albany, NY
Associate degree in a related field, or two to four years of experience in help desk and/or enduser support. Diagnose and resolve hardware and software issues,…
$24 - $26 an hour
Quick Apply
19h
User Support Specialist - Two Positions Available - Siena University
Siena College —Loudonville, NY
Ability to communicate technical information clearly and professionally to users with varying levels of technical experience.
$23.05 an hour
13h

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Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
Quick Apply
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
2d

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help desk technician jobs near albany, ny

IT Support Technician

Core BTS, INC. -
Niskayuna, NY

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Job Details

$24 - $25 an hour

Qualifications

Desktop computer repair
MacOS Server
Hardware maintenance
Microsoft Exchange
Mid-level
Printer (troubleshooting support)
Software installation
User training (technical support)
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Virtualization
Customer support ticket management
Computer networking
Technical customer support for office equipment
Telephone systems
Application Maintenance
1 year
Desktop administration
Interactive whiteboards (educational technologies)
Peripheral hardware support
Operating system installation
Active Directory management
Ticketing system technical support
Teaching technology use

Full Job Description

Company Description

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change

Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients.

With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience.

Job Description

Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology.

Primary duties include:

Assist teachers to enhance learning through improved integration of technology. Assist administrators and teachers in the incorporation of technological hardware and software into the classroom.
Facilitate effective use of technology in the classroom and school environment. Provide direct support to staff in conjunction with technology department and administration.
Independently resolve routine and less complex user problems. Coordinate with both technology staff and/or supervisor for resolving more complex issues.
PC and peripheral support (i.e., computers, Chromebooks, document cameras, interactive whiteboards, printers, etc.) Hardware repair/ replacement, initial setup/ configuration, driver/ software upgrades, operating system and application support, and miscellaneous help desk ticket remediation.

The ideal candidate will have procedural knowledge and hand-on experience performing:

Initial setup / configuration
Driver / software upgrades
Operating System/Application support
End user knowledge transfer
System imaging and experience with Active Directory

Qualifications

The successful candidate will have 1-3 years of technical support experience, education, certifications, or a combination, along with a desire to learn and motivation to excel in a customer service-centric environment.

Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange and virtual environments are highly desired.

Additional Information

The compensation range for this position is $24-$25, depending on experience.

All your information will be kept confidential according to EEO guidelines.

Quick Apply

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help desk technician jobs in albany, ny

IT Support Technician

IT Technician I

Tier 1 Managed IT Technician

Senior Help Desk Technician

Systems & Network Technician

Cleared Computer Technician

Plant Utilities Assistant (NY HELPS) - VID 219098

Now Hiring IT and Telecom Field Technicians

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