Top 17 Customer success manager Jobs in Carlsbad Ca

Enterprise Customer Success Manager
CARET —San Diego, CA
- $90,000 - $100,000 a year
- Remote
- Presentation skills
- Senior level
- Leadership
- Health savings account
- Dental insurance
Customer Success Manager
CARET —San Diego, CA
- $70,000 - $80,000 a year
- Remote
- Mid-level
- Communication skills
- Health savings account
- Dental insurance
Customer Success Manager (Money)
Intuit —San Diego, CA
- $126,000 - $191,000 a year
- Mid-level
- 3 years
- Presentation skills
Group Manager, Customer Success
Intuit —San Diego, CA
- $171,000 - $231,500 a year
- 7 years
- English
- Finance
Principal Business Operations Manager - Customer Success Platform
Intuit —San Diego, CA
- $196,000 - $265,000 a year
- Analysis skills
- Senior level
- Leadership
Strategic Account Manager
Raken, Inc. —Carlsbad, CA
- Full-time
- Remote
- Spanish
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
Senior Manager, Customer Success (Money)
Intuit —San Diego, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Partner Discovery Client Success Manager
SaaSMAX —San Diego, CA
- Mid-level
- Continuous improvement
- Product management
Account Manager - State Farm Agent Team Member
John Cho - State Farm Agent —Oceanside, CA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
Loan Originator Success Manager
C2 Financial —San Diego, CA
- $75,000 - $140,000 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Key Account Manager
Raken, Inc. —Carlsbad, CA
- Full-time
- Hybrid work
- Spanish
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Account Manager
Flamingo Holland, Inc —Vista, CA
- $55,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Profit sharing
- Paid holidays
Quick Apply
Strategic Account Manager
Altium —La Jolla, CA
- $120,000 - $150,000 a year
- Full-time
- Remote
- 6 years
- Business development
- Travel
- Commuter assistance
- Health savings account
Quick Apply
14d
Senior Director, Customer Success (RapidScale)
Cox Communications —San Diego, CA
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
8d

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Customer Success Manager
CARET —San Diego, CA
You will act as a strategic partner to customers while driving measurable business outcomes and increasing account value.
$70,000 - $80,000 a year
Client Success Manager
BUFFINI & COMPANY INC —Carlsbad, CA
The Client Success Manager (CSM) is responsible for onboarding and building trusted, long-term relationships with a portfolio of clients, ensuring they achieve…
$76,000 - $82,000 a year
7d

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Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. The Client Account Manager, is responsible for developing…
$35 - $40 an hour
Quick Apply
6d
Account Manager (B2B) (Customer Account Partner)
SkySource Solutions Inc. —Dublin, OH
You will play a critical role in aligning customer satisfaction with company performance goals, making decisions that positively impact both the client…
$23 - $26 an hour
Quick Apply
9d

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customer success manager jobs near carlsbad ca

Enterprise Customer Success Manager

CARET -
San Diego, CA

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Job Details

$90,000 - $100,000 a year

Benefits

Health savings account
Dental insurance
Flexible spending account
Paid time off
401(k) matching
Paid sick time

Qualifications

Term negotiation
Managing customer accounts
Stakeholder engagement
Customer relationship building
Customer retention strategy
Account development
Increasing sales revenue
Sales management systems proficiency
Client growth strategy
CRM system proficiency
Customer growth strategy
Account management
Sales automation technologies
Stakeholder management

Full Job Description

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

We succeed together.
We embrace progress.
We care big.
We create space.

The Position

We are seeking a Enterprise CSM to manage and grow relationships with our largest and most complex customers utilizing CARET's heritage product portfolio.

This role serves as a strategic advisor to executive stakeholders, driving customer retention, expansion, product adoption, and long-term value realization. The Enterprise CSM will own a portfolio of enterprise accounts, partnering closely with Sales, Product, Support, and Professional Services to ensure customers achieve their business objectives while maximizing the value of their CARET investment.

Success in this role requires strong executive presence, consultative account management skills, and the ability to navigate complex customer environments with multiple stakeholders and competing priorities.

Responsibilities

Strategic Customer Relationship Management
Executive Business Reviews & Value Realization
Retention & Renewal Management
Expansion & Growth
Customer Advocacy
Cross-Functional Leadership
Operational Excellence

Qualifications

5+ years of Customer Success, Strategic Account Management, Enterprise Account Management, or related SaaS experience.
Proven success managing enterprise or strategic accounts with executive-level stakeholders.
Demonstrated track record of driving customer retention, renewals, and expansion revenue.
Experience leading executive business reviews and presenting to senior leadership teams.
Strong consultative, relationship-building, and stakeholder management skills.
Exceptional communication, presentation, and negotiation abilities.
Experience utilizing Salesforce, Gainsight, Salesloft, Pendo, DOMO, or similar tools.

Preferred Qualifications

Experience supporting legal technology, practice management, document automation, payments, or professional services software.
Experience managing customers on legacy or heritage software platforms.
Familiarity with law firms, accounting firms, or other professional services organizations.
Experience supporting migrations, digital transformation initiatives, or SaaS adoption programs.

Success Measures

Gross and Net Revenue Retention
Renewal Rate Performance
Expansion Revenue Growth
Customer Health Scores
Executive Stakeholder Engagement
Product Adoption and Utilization
Customer Advocacy Development
Customer Satisfaction and Retention Outcomes

Benefits:

Flexible PTO
Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
Flexible Spending Account
Health Savings Account
401(k) match

Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.

The compensation information below is provided in compliance with job posting disclosure requirements.

Pay range: $90,000 - $100,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.

Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance

Apply Now

Refine Your Search

customer success manager jobs in carlsbad ca

Enterprise Customer Success Manager

Customer Success Manager

Customer Success Manager (Money)

Group Manager, Customer Success

Principal Business Operations Manager - Customer Success Platform

Strategic Account Manager

Senior Manager, Customer Success (Money)

Partner Discovery Client Success Manager

Account Manager - State Farm Agent Team Member

Loan Originator Success Manager

Key Account Manager

Account Manager

Strategic Account Manager

Senior Director, Customer Success (RapidScale)

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