Top 385 Guest service Jobs in Kapaa, Hi

Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Hilton —Lihue, HI
- $83,000 - $87,000 a year
- Full-time
- Inventory management
- 5 years
- Mid-level
- Free parking
- Paid parental leave
3h
Front Desk Agent - On Call
Outrigger Hospitality Group —Kapaa, HI
- From $23.82 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Health insurance
Sous Chef
Lava Lava Beach Club -Kaua'i —Kapaa, HI
- From $67,368.50 a year
- Weekends as needed
- Microsoft Word
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Receptionist
Unlimited Construction Services —Lihue, HI
- $35,360 - $41,600 a year
- Full-time
- Customer service
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Reservations Agent/Salesperson
The Parrish Collection —Koloa, HI
- $22 - $30 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Free parking
- Health insurance
Quick Apply
Catering Sales Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $65,000 - $70,000 a year
- Mid-level
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Director of Sales and Marketing
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $120,000 - $130,000 a year
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Food and Beverage Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $80,000 - $90,000 a year
- Bar
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales Associate – Kaua'i
SoHa Living —Kauai, HI
- $18 - $20 an hour
- Part-time
- Merchandising
- In-person
- Guest services
- Employee discount
Quick Apply
8h
Chief Engineer
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $80,000 - $90,000 a year
- Sanitation
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Kiahuna Plantation & Beach Bungalows by Castle - Room Attendant
Castle Resorts & Hotels —Koloa, HI
- $25.74 an hour
- Part-time
- Maintenance
- English
- High school diploma or GED
- On-the-job training
Quick Apply
Human Resources Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $85,000 - $100,000 a year
- Management
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Housekeeping Manager
The Kauai Inn —Lihue, HI
- $23 - $25 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Housekeeping Aide
Islander on the Beach —Kapaa, HI
- $22.95 an hour
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Employee discount
12d
Tour Boat Crew Member
Holo Holo Charters —Eleele, HI
- $20 - $23 an hour
- Weekends as needed
- 18 years or older
- Customer service
- Pass drug screening
- Continuing education credits
- Health insurance
Quick Apply
Vacation Rental and Property Management Maintenance Technician
Wailani Kauai —Koloa, HI
- $30 - $35 an hour
- Temporary
- Clean driving record
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Server - Lihue Airport
HMSHost by Avolta —Lihue, HI
- $16 an hour
- Part-time
- US work authorization
- In-person
- Restaurant
- Paid training
- Commuter assistance
Quick Apply
8d
Guest Service Representative
The Kauai Inn —Lihue, HI
- $21 - $25 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Airport Ramp Agent - Lihue - Part-Time (5k Sign-On Bonus)
Hawaiian Airlines —Lihue, HI
- $20.23 an hour
- Part-time
- 18 years or older
- Heavy equipment operation
- English
- Paid holidays
- Health insurance
Safety & Security Manager
Marriott's Waiohai Beach Club —Koloa, HI
- $74,700 - $83,000 a year
- Weekends as needed
- Background check
- Hospitality
- Bar
- Paid jury duty
- Health savings account
Quick Apply

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guest service jobs near kapaa, hi

Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Hilton -
Lihue, HI

Apply Now

Job Details

Full-time
$83,000 - $87,000 a year
3 hours ago

Benefits

Free parking
Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Guest reservation booking
Staff supervision
Hotel policy compliance
Promoting products
Team supervision
Managing teams in a customer support role
Inventory management
5 years
Coaching
Greeting customers
Answering guest questions
Managing hospitality teams
Mid-level
Frontline customer support management
Performance management
Team development
Hotel and accommodations guest check-out
Increasing sales revenue
Hotel staff training
Office management
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Team motivation (leadership skill)

Full Job Description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Front Office Manager, you’re not just helping oversee daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Join the Opening Team at Hale Hōkūala Kauaʻ i, Curio Collection by Hilton!

Be part of something extraordinary from the very beginning. As an Assistant Front Office Manager, you'll play a key role in shaping the guest experience at Hale Hōkūala Kauaʻ i, a new oceanfront destination overlooking the Pacific Ocean and Haʻ upu Mountain. Located near Kalapaki Beach, Nawiliwili Harbor, and The Ocean Course at Hō kū ala, this 210-room resort offers a unique opportunity to help launch a hotel that celebrates the spirit, culture, and natural beauty of Kauaʻ i. Team Members enjoy Hilton travel benefits, complimentary parking and meals, a supportive culture, and excellent opportunities for career growth.

The ideal candidate will possess: - 3 to 5 years front office or hospitality management experience - Schedule flexibility - Experience in supervising or managing full-service hotels - Training experience is highly preferred Shift pattern: full-time, including overnights, weekends and holidays. Here's what you'll do during a typical day: - Support daily front office operations: Assist in overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards - Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience - Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth - Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions - Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards - Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience - Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment |What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.

Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. How We'll Help You Thrive At Hilton, the hospitality we’re known for doesn’t end with our guests.

We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) Generous paid time off (PTO) – Recharge, relax, and take time for what matters most Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered Financial security for your future – Our retirement plans make it easier to save for what’s next *Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.|EOE, including disability/vets

Apply Now

Refine Your Search

guest service jobs in kapaa, hi

Assistant Front Office Manager - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Front Desk Agent - On Call

Sous Chef

Receptionist

Reservations Agent/Salesperson

Catering Sales Manager

Director of Sales and Marketing

Food and Beverage Manager

Sales Associate – Kaua'i

Chief Engineer

Kiahuna Plantation & Beach Bungalows by Castle - Room Attendant

Human Resources Manager

Housekeeping Manager

Housekeeping Aide

Tour Boat Crew Member

Vacation Rental and Property Management Maintenance Technician

Server - Lihue Airport

Guest Service Representative

Airport Ramp Agent - Lihue - Part-Time (5k Sign-On Bonus)

Safety & Security Manager

I want to receive the latest job alert for guest service in kapaa, hi

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