Top 21 It support Jobs in Marion Ia

Desktop Support Technician
QCR Holdings, Inc. —Cedar Rapids, IA
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
Quick Apply
Service Desk Technician
Shive Hattery Group, Inc. —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- US work authorization
- Profit sharing
- Paid parental leave
Quick Apply
Service Desk Analyst
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
Technology Systems Specialist
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
Client Systems Analyst
Mercy Medical Center —Cedar Rapids, IA
- Full-time
- Hospital
- Research
- Mid-level
Quick Apply
Technology Systems Specialist for Calhoun, Greene or Webster counties
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
- Health insurance
- Dental insurance
System Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Endpoint Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
SCCM Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Academic Technology Studio Peer Consultant
Cornell College —Mount Vernon, IA
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
Field Service Support Technician
Apollo Technology Solutions LLC —Cedar Rapids, IA
- PRN
- Clean driving record
- 7 years
- Mid-level
Quick Apply
Customer Relationship Advocate, Bi-Lingual (Spanish)
ImOn Communications, LLC —Cedar Rapids, IA
- Overtime
- Spanish
- Word processing
- English
- Paid holidays
- Dental insurance

Discover related jobs

Based on your search for it support jobs.

Unarmed Security Officer
Metro One Loss Prevention Services Group (Guard Division), Inc. —Cedar Rapids, IA
Ability to obtain IA state security license. Ability to obtain CPR certification. Compile documentation and evidence for reports, audits, and investigations.
$22 - $23 an hour
Quick Apply
11h
Embedded Product Cybersecurity Engineer II (Onsite - Cedar Rapids, IA)
Collins Aerospace —Cedar Rapids, IA
Our team develops specialized tools, analysis methods, and test techniques to uncover residual design or implementation defects that could become exploitable…
$68,900 - $131,100 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
16h
Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for it support in marion ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near marion ia

Service Desk Technician jobs in Cedar Rapids, IA

Engineer jobs in Cedar Rapids, IA

Systems Analyst jobs in Cedar Rapids, IA

Information Technology Specialist jobs in Cedar Rapids, IA

System Engineer jobs in Cedar Rapids, IA

Field Service Technician jobs in Cedar Rapids, IA

Service Desk Technician jobs in Alpharetta, GA

Service Desk Technician jobs in Phoenix, AZ

Remote Customer Service jobs in Stockbridge, GA

Service Desk Technician jobs in Asheville, NC

Patient Care Technician jobs in Noblesville, IN

Front Desk Medical Spa jobs in Nashville, TN

Service Desk Technician jobs in Coppell, TX

Custodian Engineer jobs in New York, NY

Biomedical Engineer jobs in Reno, NV

Remote Engineer jobs in New Jersey

Software Engineer jobs in Nashville, TN

Civil Engineer jobs in Las Vegas, NV

Teen At Home Customer Service jobs in Georgia

Customer Advocate jobs in Kansas City, MO

Desktop Support Technician

QCR Holdings, Inc. -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Cellular networks
Laptop (troubleshooting support)
IT service management
Incident management software
Hardware maintenance
Windows
Printer (troubleshooting support)
High school diploma or GED
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Microsoft Teams
Productivity software
Desktop administration
Peripheral hardware support
Active Directory management
802.11 (Wi-Fi)

Full Job Description

TITLE: Desktop Support Technician

DEPARTMENT: GO End-User Services

JOB SUMMARY:

The Desktop Support Technician is responsible for providing end user support and maintenance within the organization’s desktop computing environment. This role will install, diagnose, repair, maintain and upgrade all PC hardware and technology-related equipment to ensure optimal performance. The Desktop Support Technician will provide solutions in person, by desktop remote, phone or e-mail in a timely, professional, and accurate manner while maintaining regulatory compliance.

ESSENTIAL FUNCTIONS:

Troubleshoot and resolve hardware and software issues for Windows and Apple devices.
Diagnose printer and other peripheral devise failures and implement repair solutions.
Troubleshoot network connectivity challenges with the support of Infrastructure teams.
Implement virus detection and eradication procedures with the support of Cybersecurity.
Provide support of escalated service desk issues.
Provide IMAC Support - including IT equipment install, move, add or changes.
Track and resolve customer incidents and requests through the IT Service Management (ITSM) platform.
Ship, receive, and properly dispose of IT equipment through documented processes.
Provide Smart Hands support to assist other support groups such as Cybersecurity, Infrastructure and Server teams.
Manage inventory of IT assets including asset auditing.
Provide support to internal clients with video conference room equipment and ensure technology needs are met for meetings, conferences, etc.
Escalated support of Service Desk issues.
Participate in the creation and updating of Knowledge Base articles located in the ITSM platform.
Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
Foster and preserve a culture of inclusion.
Additional duties and responsibilities may be required to support the company’s mission, vision and values.

QUALIFICATIONS:

High school diploma or equivalent.
One year of corporate desk side support experience supporting and Windows operating systems, Microsoft Office 365, including Teams, and wireless (Wi-Fi and cellular) technology connectivity.
One year of experience using Active Directory.
Superior customer service skills
One year of experience with basic printer support.
One year of experience using IT Service Management tools.
Familiarity with HP hardware and service platform.

WORKING CONDITIONS:

Duties are performed in a professional office environment.
Prolonged periods sitting at a desk and working on a computer.
Lifting and transporting heavy to moderately heavy objects, such as computers and peripherals.
Occasional evening and weekend work to support special events.
Participation in an after-hours on-call rotation.

At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger.
QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status.
It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

Quick Apply

Refine Your Search

it support jobs in marion ia

Desktop Support Technician

Tier 1 Technical Support Representative (REMOTE IOWA)

Service Desk Technician

Service Desk Analyst

Technology Systems Specialist

Client Systems Analyst

Technology Systems Specialist for Calhoun, Greene or Webster counties

System Engineer

Endpoint Engineer

SCCM Engineer

Academic Technology Studio Peer Consultant

Field Service Support Technician

Customer Relationship Advocate, Bi-Lingual (Spanish)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it support in marion ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected