Top 24 Front desk receptionist/patient care coordinator Jobs in Massachusetts

Medical Office Receptionist
LifeStance Health —North Easton, MA
- From $22.75 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
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Clinical Research Coordinator I
Beth Israel Lahey Health —Boston, MA
- $21.64 - $26.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
13d
Office Coordinator (Front Desk) - Full-Time or Part-Time
Boston Orthopaedic and Spine, LLC —Brighton, MA
- $19 - $24 an hour
- Full-time
- Private practice
- Anatomy knowledge
- Computer literacy
Quick Apply
Receptionist/Spa Coordinator
H2T Skin and Laser Center —Foxborough, MA
- $17 - $20 an hour
- Part-time
- Writing skills
- Merchandising
- Mid-level
- 401(k) matching
- Employee discount
Quick Apply
Patient Transport Team Lead- Radiology 40 Hours
Beth Israel Lahey Health —Boston, MA
- $18.74 - $25.22 an hour
- Nights as needed
- CPR Certification
- Hospital
- Computer literacy
Patient Experience Coordinator (Medical Receptionist)
Skin Dermatology —Shrewsbury, MA
- $20 - $26 an hour
- Full-time
- Inventory management
- HIPAA
- Computer skills
- Paid jury duty
- Paid holidays
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Front Desk Receptionist/Patient Care Coordinator
Healing Hands Chiropractic,LLC —Worcester, MA
- $16 - $18 an hour
- Part-time
- Microsoft Word
- Computer literacy
- In-person
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Front Desk Receptionist
Specialized Pediatric Eye Care, Inc. —Beverly, MA
- $17 an hour
- Part-time
- Spanish
- Computer literacy
- HIPAA
- Paid time off
- Retirement plan
Quick Apply
Patient Services Coordinator/Customer Service Coordinator
Physical Therapy & Sports Medicine Centers —Swansea, MA
- Full-time
- Physical & Rehabilitation Medicine
- Administrative experience
- Clinic
Front Desk Coordinator
BIGH Management LLC —Shrewsbury, MA
- $22 - $24 an hour
- Full-time
- Spanish
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Assistant Patient Care Coordinator - Plastic Surgery & Medspa
PURE Cosmetic Center —Boston, MA
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Bilingual
- Private practice
- Surgery
- Health insurance
- 401(k)
Quick Apply
11d
Dental Receptionist/Patient Coordinator/Treatment Coordinator
Plymouth Bay Dental —Plymouth, MA
- $25 - $28 an hour
- Part-time
- Private practice
- Dental office
- Mid-level
- Free parking
- Paid training
Quick Apply
Patient Care Coordinator Bilingual Preferred
Ortho Sport and Spine Physicians —Worcester, MA
- Spanish
- HIPAA
- English
Quick Apply
Medical Receptionist/Front Desk
Zenith Primary and Urgent Care —Marlborough, MA
- $21 - $25 an hour
- Full-time
- Spanish
- Google Workspace
- Urgent Care
- Free parking
- Paid training
Quick Apply
Treatment Coordinator
Passion Dental LLC —Brockton, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Dental office
- Mid-level
- Opportunities for advancement
Quick Apply
5d
Patient Care Coordinator
Healthcare South —Hanover, MA
- $22 - $24 an hour
- Part-time
- Background check
- Administrative experience
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Dental Treatment Coordinator
Passion Dental LLC —Marlborough, MA
- $24 - $32 an hour
- Full-time
- Bilingual
- Dental office
- Mid-level
- Opportunities for advancement
Quick Apply

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Patient Care Coordinator Assistant (Front Desk)
Westerville Healthcare Group —Columbus, OH
Keeping the front office and patient areas organized and efficient. Verifying insurance information and collecting patient payments.
$20 - $25 an hour
Quick Apply
8d
Patient Access Coordinator
Hanger, Inc. —Columbus, OH
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and…
9d

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Medical Office Receptionist

LifeStance Health -
North Easton, MA

Quick Apply

Job Details

Full-time
From $22.75 an hour

Benefits

Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

HIPAA compliance
HIPAA
High school diploma or GED
Clinical information systems
Healthcare privacy protection
Productivity software

Full Job Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Job Summary:

The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.

Compensation: Starting at $22.75/hourly, plus quarterly bonus/incentive potential

Hours: 8:30 am - 5:00 pm Monday - Friday

Location: 115 Main Street Suite 2D North Easton, MA 02356

Duties/Responsibilities:

Operational Excellence:

Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.

Patient Support:

Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.

Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.

Clinician Support:

Provide general clinician support – assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.

Required Skills/Abilities:

Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)

Education and Experience:

High School or equivalent required, associates/bachelor’s degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

#LI-SB1

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [email protected]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

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Refine Your Search

front desk receptionist/patient care coordinator jobs in massachusetts

Medical Office Receptionist

Clinical Research Coordinator I

Office Coordinator (Front Desk) - Full-Time or Part-Time

Receptionist/Spa Coordinator

Patient Transport Team Lead- Radiology 40 Hours

Patient Experience Coordinator (Medical Receptionist)

Front Desk Receptionist/Patient Care Coordinator

Front Desk Receptionist

Patient Services Coordinator/Customer Service Coordinator

Front Desk Coordinator

Assistant Patient Care Coordinator - Plastic Surgery & Medspa

Dental Receptionist/Patient Coordinator/Treatment Coordinator

Patient Care Coordinator Bilingual Preferred

Medical Receptionist/Front Desk

Treatment Coordinator

Patient Care Coordinator

Dental Treatment Coordinator

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