Top 17 Support specialist tier i Jobs in Morganton, Nc

Technical Support Specialist - Tier I
ALG Senior —Hickory, NC
- Weekends as needed
- Computer literacy
- Ability to lift 50 pounds
- Entry level
Quick Apply
Tier Technical Support Specialist
Catawba Valley Staffing, Inc —Spruce Pine, NC
- $18 an hour
- Full-time
- Mid-level
- Windows
- Travel
- Health insurance
- Life insurance
Quick Apply
10d
Desktop Support Specialist / Information Systems / PRN
Catawba Valley Medical Center —Hickory, NC
- PRN
- Computer Science
- Mid-level
- Windows
Peer Support Specialist
Mcleod Centers for Wellbeing —Hickory, NC
- $18.00 - $19.75 an hour
- Full-time
- Background check
- Microsoft Outlook
- High school diploma or GED
- Paid jury duty
- Health savings account
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Beverage Specialist
McDonald’s —Granite Falls, NC
- Full-time
- Sales
- Quick service & fast food restaurant
- Food service experience
- Tuition reimbursement
- Employee discount
Advanced Practice Provider - Carolina Oncology Specialists
OneOncology —Hickory, NC
- Email
- Private practice
- Spanish
- Inpatient
- Disability insurance
- Health insurance
Quick Apply
Integrated Campaign Manager, North America (New York or Chicago)
Ideals —United States
- $90,000 - $142,000 a year
- Full-time
- Remote
- Mid-level
- Travel
- 4 years
- Health insurance
- 401(k) matching
Travel Emergency Room RN in Burlington, Iowa
GIFTED Healthcare —United States
- $2,152.12 - $2,331.76 a week
- Overtime
- Acute care
- Experience working with individuals with developmental disabilities
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Travel Tele RN in Tucson, Arizona
Gifted Healthcare —United States
- $2,220.56 a week
- Overtime
- RN License
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Travel CVICU RN Job in Glendale, Arizona
GIFTED Healthcare —United States
- $2,145.40 - $2,484.52 a week
- Overtime
- Nursing
- Medication administration
- RN License
- Health insurance
- Dental insurance
Quick Apply
Travel ICU RN in Atlantic City, New Jersey
Gifted Healthcare —United States
- $2,459.00 - $2,644.60 a week
- Overtime
- Vital signs
- Medication administration
- RN License
- Health insurance
- Dental insurance
Quick Apply
8h

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Technical Support Specialist - Tier I
ALG Senior —Hickory, NC
? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff’s computer/software issues.
Quick Apply
Tier Technical Support Specialist
Catawba Valley Staffing, Inc —Spruce Pine, NC
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Proven experience in technical support roles with…
$18 an hour
Quick Apply
10d

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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a…
$40,000 - $50,000 a year
Quick Apply
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Since 1946, we’ve been providing compassionate treatment to support the behavioral,…
$60,000 - $65,000 a year

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support specialist tier i jobs near morganton, nc

Technical Support Specialist - Tier I

ALG Senior -
Hickory, NC

Quick Apply

Job Details

Full-time

Qualifications

Record keeping
Computer operation
Technical documentation
Computer literacy
Computer hardware
Technical writing
Root cause analysis
Hardware diagnostics

Full Job Description

JOB SUMMARY

The Technical Support Specialist, Tier I position is an entry-level position in a dynamic team of motivated, talented individuals who are inspired to develop a strong team of technical support specialists. The Technical Support Specialist, Tier I is responsible for providing phone, chat and email support. This is a non-exempt position with a standard five day work week.

JOB RESPONSIBILITIES

? Take and log calls

? Provide first line support and assistance over the telephone to accurately diagnose the cause of staff’s computer/software issues

? Fix if possible, or refer to tier 2 support engineers

? Occasional work includes hardware repair

? Installs, configures and maintains computer workstation hardware, software and peripheral equipment

? Professional interaction with AASC physicians/nurse practitioners and staff

? Respond to support desk requests and resolve issues as first contact or escalate internally.

? Provide documentation of processes and solutions to enable team collaboration

? Update support ticketing system

? Installs and configures computer workstation hardware, software, and peripheral equipment

? Collaborate with computer users to provide technical support and to assist in the resolution of software and hardware problems

? Performs other tasks or assumes other responsibilities as may be assigned by immediate supervisor or higher.

REQUIREMENTS:

? Some experience with or familiarity with computers

? Learn new skills independently to effectively solve problems.

? Must have scheduling flexibility for after hours and weekend tasks/projects. • Skill in explaining technical concepts.

? Ability to effectively communicate verbally and in writing.

? Ability to work in a team and independently. Be self-motivated.

? Work with other team members to ensure continuity and communication.

? Must have excellent organizational, documentation and communications skills with attention to details and follow up.

? Must be able to work effectively under deadline pressures and environments with minimal supervision.

? Must be able to effectively determine cause, effect and solutions, in a timely manner, to various hardware and/or software problems.

? Must be able to react to change in a productive, timely manner.

QUALIFICATIONS:

? 2 years of college minimum, preferred

? Friendly & easy communicator

? Able to work individually unsupervised, or as part of a team

? Good time-keeper

? Good listener

? Capable of following instructions

PHYSICAL REQUIREMENTS:

Physical demands are moderate. Requires standing, walking, sitting, and kneeling for possibly extended periods of time. Occasional lifting of items weighing approximately 30 to 50 pounds. Vision and hearing must be correctable to normal range. Must have manual dexterity and hand-eye coordination sufficient to provide moderate level of PC and IT network maintenance.

Quick Apply

Refine Your Search

support specialist tier i jobs in morganton, nc

Technical Support Specialist - Tier I

Tier Technical Support Specialist

Desktop Support Specialist / Information Systems / PRN

Peer Support Specialist

Beverage Specialist

Advanced Practice Provider - Carolina Oncology Specialists

Integrated Campaign Manager, North America (New York or Chicago)

Travel Emergency Room RN in Burlington, Iowa

Travel Tele RN in Tucson, Arizona

Travel CVICU RN Job in Glendale, Arizona

Travel ICU RN in Atlantic City, New Jersey

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