Top 297 Care coordinator Jobs in Philadelphia Pa

Mental Health Intake Coordinator
Penn Medicine —Philadelphia, PA
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Tuition reimbursement
- Employee assistance program
Quick Apply
6d
Care Coordinator
AQORD —Blue Bell, PA
- $70,000 - $80,000 a year
- Email
- Hybrid work
- Nursing
- HIPAA
- Mid-level
13d
Service Coordinator-CHC
Amerihealth Caritas —Philadelphia, PA
- Full-time
- Hybrid work
- Computer literacy
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Patient Care Coordinator
CCRM Fertility —Philadelphia, PA
- $25 - $30 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
Care Coordinator – School Based Services Program
Children’s Crisis Treatment Center —Philadelphia, PA
- Nursing
- Bachelor of Science
- Mid-level
Registered Nurse
Heart to Heart Home Care —Philadelphia, PA
- $42.20 - $50.83 an hour
- Part-time
- RN License
- Mid-level
- Office
Quick Apply
2d
Hospice Registered Nurse Case Manager
Humanitas Hospice —Huntingdon Valley, PA
- $80,000 - $100,000 a year
- Full-time
- Background check
- Nursing
- Clean driving record
- Mileage reimbursement
- Disability insurance
Quick Apply
12d
Licensed Practical Nurse (LPN) - New Graduates Wanted!!
HomeCentris Healthcare —Upper Darby, PA
- $27 - $30 an hour
- Full-time
- Mid-level
- Windows
- Home Health
- Paid time off
- Retirement plan
Memory Care Coordinator
Barclay Friends - A Kendal Affiliate —West Chester, PA
- Full-time
- Management
- Experience working with individuals with disabilities
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
Registered Nurse (RN)
Intercommunity Action I —Philadelphia, PA
- $42 an hour
- Full-time
- Mid-level
- Driver's License
- Case management
- Paid training
- Health savings account
Quick Apply
Perinatal Case Manager
ActionAIDS —Philadelphia, PA
- $44,000 - $49,000 a year
- Full-time
- Hybrid work
- Spanish
- Master of Social Work
- Nursing
Quick Apply
Participant Care Coordinator
Always With Love, HCA —Bensalem, PA
- $19 - $25 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2h
RN Care Manager - Part Time
Maryville, Inc. —Blackwood, NJ
- $40 an hour
- Part-time
- Nursing
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Digital Health Information —Huntingdon Valley, PA
- $20 - $24 an hour
- Full-time
- Hybrid work
- Bilingual
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Home Care Field Coordinator
Angels on Call —Jenkintown, PA
- $19 - $21 an hour
- Full-time
- Bilingual
- Spanish
- English
- Travel reimbursement
- Paid holidays
Quick Apply
RN Case Manager - Chester County
CritiCare Home Health & Nursing Services —Chadds Ford, PA
- From $75,000 a year
- Full-time
- Hybrid work
- Background check
- RN License
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
Case Manager
RCA - Recovery Centers of America Management Company —Devon, PA
- $21 - $23 an hour
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Substance Use Disorder (SUD) Service Management Specialist
PMHCC, INC. —Philadelphia, PA
- $60,000 a year
- Full-time
- HIPAA
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
13d
Registered Nurse - Case Manager - Parkside
Oak Street Health —Philadelphia, PA
- $60,522 - $142,576 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Patient Care Coordinator
NexGen Aesthetics —Swedesboro, NJ
- From $20 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
11h

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care coordinator jobs near philadelphia pa

Mental Health Intake Coordinator

Penn Medicine -
Philadelphia, PA

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Tuition reimbursement
Employee assistance program

Qualifications

Bachelor's degree

Full Job Description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Position: Mental Health Intake Coordinator

Entity: Clinical Care Associates

Department: Penn Integrated Care

Location: Penn Behavioral Health Market Street- 3535 Market St

Hours: FT, M-F 8:30-5 (Hybrid)

Job Summary:

The Employee Assistance Program (EAP) Mental Health Intake Coordinator position, under the direction of the EAP Director, serves as a primary point of contact for employees and household members seeking EAP services. This role is responsible for telephone management, intake and triage, referral coordination, benefit education, scheduling support, and clinical documentation within the EAP.

The EAP Mental Health Intake Coordinator utilizes sound judgment, established protocols, knowledge of internal and community resources, and escalation procedures to determine the appropriate level of support for each caller, including crisis escalation to on call clinicians, completion of EAP intakes for counseling services, connection to work-life resources, and navigation of online self service tools. This role functions as the front door to the EAP, ensuring callers are supported, informed, and efficiently connected to the right services while maintaining confidentiality and regulatory compliance. The ideal candidate possesses excellent critical thinking and communication skills, both spoken and written, for determining and facilitating connection with appropriate services for potential patients.

Accountabilities:

Accountabilities

Call Management and Triage
Answer incoming EAP calls and respond to messages and inquiries in a timely, professional, and supportive manner
Conduct initial screening and triage to determine caller needs, urgency, and appropriate next step
Identify crissis situations and follow established protocols to connect callers immediately with the on call clinician and/or emergency services
Recognize when to escalate non crisis cases (e.g., worsening symptoms, safety concerns, prolonged wait times)
Provide calm, clear guidance to callers

Intake, Referral & Navigation
Complete EAP intakes for counseling services accurately and in a timely manner
Educate callers on EAP benefits, scope of services, confidentiality, and eligibility
Facilitate referrals to:
Internal or affiliate EAP clinicians
Work-life resources
Assist callers in connecting with the most appropriate resource whenever possible
Explain and support access to online tools and resources (e.g., My Life Expert platform)

Scheduling & Coordination
Assist with provider management tasks as needed (e.g., contracting, credentials management, availability tracking)
Communicate timely and accurate information regarding caller status, escalations, and follow up needs
Support scheduling for EAP counseling appointments, including coordination with affiliate providers
Coordinate closely with EAP clinicians, supervisors, and operational staff to ensure continuity of care

Documentation & Systems
Document all calls, intakes, referrals, and actions accurately in the EAP records system
Maintain organized and up to date case records in compliance with EAP standards
Ensure documentation reflects appropriate triage decisions and adherence to protocols
Protect confidentiality and privacy at all times

Compliance & Quality
Perform duties in compliance with:

o HIPAA and applicable privacy regulations
o Penn Medicine policies and procedures
o EAP specific workflows and standards

Follow established protocols for crisis management, escalation, and referral
Participate in quality improvement, staff meetings, and training activities as assigned
Notify supervisor promptly of any clinical, operational, or safety concerns
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization

Qualifications:

Required: Bachelor's Degree
- A Bachelor’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling or any healthcare related field is highly preferred but not required
Preferred: Master's Degree
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.
- Social Work, Marriage or Family Therapy or Healthcare Field
- Candidates working towards Master’s Degree in Social Work, Psychology, Marriage and Family Therapy, Counseling, or any healthcare related fields preferred but not required.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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Refine Your Search

care coordinator jobs in philadelphia pa

Mental Health Intake Coordinator

Care Coordinator

Service Coordinator-CHC

Patient Care Coordinator

Care Coordinator – School Based Services Program

Registered Nurse

Hospice Registered Nurse Case Manager

Licensed Practical Nurse (LPN) - New Graduates Wanted!!

Memory Care Coordinator

Registered Nurse (RN)

Perinatal Case Manager

Participant Care Coordinator

RN Care Manager - Part Time

Patient Care Coordinator

Home Care Field Coordinator

RN Case Manager - Chester County

Case Manager

Substance Use Disorder (SUD) Service Management Specialist

Registered Nurse - Case Manager - Parkside

Patient Care Coordinator

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