Top 944 Storage systems engineer Jobs in San Francisco Ca

Help Desk Technician I
Willdan —San Francisco, CA
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
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Storage Systems Engineer
University of California San Francisco —San Francisco, CA
- Full-time
- Computer science
- 6 years
- Computer Science
Backend Engineer
HeyGen —San Francisco, CA
- $170,000 - $220,000 a year
- Azure
- Computer Science
- System design
- Health insurance
- Paid time off
HPC Systems Engineer
University of California San Francisco —San Francisco, CA
- Full-time
- Computer science
- 6 years
- Computer Science
Wire Harness Engineer
ALTEN Technology USA —Berkeley, CA
- $115,000 - $135,000 a year
- Bachelor of Science
- Pass drug screening
- Mid-level
- Opportunities for advancement
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Staff Electrical Engineer
ALTEN Technology USA —Berkeley, CA
- $120,000 - $135,000 a year
- Pass drug screening
- Master's degree
- Continuous improvement
- Opportunities for advancement
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Journeyman Electrician -San Francisco
QE Solar —San Francisco, CA
- $0 a year
- Full-time
- CPR Certification
- Construction site
- First Aid Certification
- Health savings account
- Disability insurance
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Systems Engineer
ALTEN Technology USA —Berkeley, CA
- $115,000 - $130,000 a year
- Engineering
- Pass drug screening
- Mid-level
- Opportunities for advancement
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Staff Project Engineer
Form Energy, Inc —Berkeley, CA
- $147,959 - $184,966 a year
- Full-time
- 7 years
- Product management
- Contracts
- Paid parental leave
- Health insurance
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Fleet Support Engineer
Manpower Engineering —Foster City, CA
- $72 an hour
- Mid-level
- Electrical Engineering
- 4 years
- Health savings account
- Disability insurance
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Principal Deployment Engineer
Nscale —San Francisco, CA
- $175,000 - $225,000 a year
- System design
- Mentoring
- Senior level
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Staff Site Reliability Engineer - Observability GCP
Okta —San Francisco, CA
- $194,000 - $267,000 a year
- On call
- Hybrid work
- 3 years
- AWS
- Fair chance
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Senior Front-End Network Engineer, AI Infrastructure Operations
Nscale —San Francisco, CA
- On call
- 5 years
- Data analysis skills
- Continuous improvement
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Head of Infrastructure Support
Nscale —San Francisco, CA
- On call
- 5 years
- Mentoring
- Senior level
Quick Apply
Vehicle Operator - Data Collection
Applied Intuition —San Francisco, CA
- $28 an hour
- 8 hour shift
- Clean driving record
- Driver's License
- US work authorization
- Commuter assistance
- Disability insurance
Quick Apply
Staff Software Engineer, Data Platform (FedRAMP)
Okta —San Francisco, CA
- $194,000 - $267,000 a year
- Hybrid work
- Java
- Mentoring
- Fair chance
Quick Apply
Vehicle Operator - Data Collection
Applied Intuition —San Mateo, CA
- $28 an hour
- 8 hour shift
- Clean driving record
- Driver's License
- US work authorization
- Commuter assistance
- Disability insurance
Quick Apply
Staff Observability Platform Engineer
Nscale —San Francisco, CA
- $160,000 - $230,000 a year
- 6 years
- System design
- Mentoring
Quick Apply
Environmental Health and Safety Engineer
BEPC Inc —South San Francisco, CA
- $54.00 - $56.74 an hour
- Temporary
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Software Engineer
Apparent —Novato, CA
- Email
- Computer Science
- Bachelor of Science
- Mid-level

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Help Desk Technician I

Willdan -
San Francisco, CA

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Job Details

$30 - $35 an hour

Qualifications

Network troubleshooting
Mobile device support
Enterprise software
Windows
Microsoft Office
High school diploma or GED
Mobile device management
macOS
ServiceNow
IP networking
Automation tools
Ticketing system technical support

Full Job Description

Willdan is seeking a Help Desk Technician I for our San Francisco office. This hybrid position requires three days a week in the office.

The Help Desk Technician I provides first-level technical support to end users across the organization, ensuring a high level of customer service, quick response times, and efficient issue resolution. Responsibilities include supporting hardware, software, enterprise applications, and network connectivity issues across local and remote offices. Support is provided through a ticketing system, phone, chat, and in-person interactions. The ideal candidate is detail-oriented, customer-focused, works well independently and within a team, and is eager to develop their technical skillset while contributing to service improvement initiatives. Technicians in this role are expected to manage their time effectively, follow established procedures, maintain documentation, and take ownership of tasks through completion.

Essential Duties & Responsibilities

Provide timely technical support for desktops, laptops, mobile devices, peripherals, printers, phones, and basic networking issues.
Respond to and manage helpdesk tickets, phone calls, and in-person requests with professionalism and a focus on customer satisfaction.
Set up and configure workstations and user environments for new hires and replacements, including software installations, user data transfers, and peripheral setup.
Support the onboarding and offboarding process using standardized forms and checklists.
Maintain accurate and up-to-date IT asset inventory for assigned locations; participate in audits, asset tagging, lease returns, and decommissioning processes.
Contribute to IT process improvements by helping create technical documentation and knowledge base articles to support user self-service and internal training.
Assist with MDM solutions (e.g., MangeEngine, JAMF, InTune) for mobile device and computer endpoint management.
Participate in IT projects such as system migrations, hardware refreshes, software rollouts, and office moves.
Identify recurring issues and escalate unresolved problems to higher-level support or engineers.
Look for ways to improve response/resolution time and service desk efficiency, including automation opportunities and form/process enhancements.
Maintain a clean and organized workspace including IT storage areas.
Carry and set up equipment up to 35 lbs.
Identifies, researches, and resolves technical problems. Responds to telephone calls, emails/helpdesk tickets and personnel requests for technical support.
Perform other duties as assigned in support of IT operations.

Job Requirements / Qualifications

High school diploma or equivalent required.
Associate/Bachelors degree or relevant technical certifications (e.g. CompTIA A+, CompTIA Network+, HDI Support Center Analyst, or Microsoft certifications) are preferred.
Strong oral and written communication skills.
1-3 years of helpdesk or IT support experience in a professional environment.
Proficiency in Windows 11, MacOS, and Microsoft 365 services.
Familiarity with enterprise software ticketing systems (ServiceNow) and standard support tools.
Basic knowledge of networking concepts and troubleshooting (Wi-Fi, DNS, VPN, etc.) and an understanding of ITSM, ITIL, and ITAM frameworks.
Experience with a service desk platform (e.g. ServiceNow).
Exposure to device management platforms such as JAMF, ManageEngine, or Microsoft Intune.
Familiarity with workflow automation, scripting (e.g., PowerShell) and process documentation.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Group, Inc. participates in E-Verify.

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Refine Your Search

storage systems engineer jobs in san francisco ca

Help Desk Technician I

Storage Systems Engineer

Backend Engineer

HPC Systems Engineer

Wire Harness Engineer

Staff Electrical Engineer

Journeyman Electrician -San Francisco

Systems Engineer

Staff Project Engineer

Fleet Support Engineer

Principal Deployment Engineer

Staff Site Reliability Engineer - Observability GCP

Senior Front-End Network Engineer, AI Infrastructure Operations

Head of Infrastructure Support

Vehicle Operator - Data Collection

Staff Software Engineer, Data Platform (FedRAMP)

Vehicle Operator - Data Collection

Staff Observability Platform Engineer

Environmental Health and Safety Engineer

Software Engineer

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