Top 7 Appointment coordinator / front office Jobs in Supply, Nc

Patient Experience Coordinator (Front Office Administrator)
Arete' Health PT —Southport, NC
- Full-time
- Clinic
- Outpatient
- Entry level
Quick Apply
Appointment Coordinator / Front Office
Summit Plastic Surgery & Dermatology —Wilmington, NC
- $16 - $18 an hour
- Full-time
- Surgery
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Excel Audiology —Southport, NC
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Patient Access Coordinator
MedNorth Health Center —Wilmington, NC
- $17 - $23 an hour
- Full-time
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Patient Experience Coordinator
Arete' Health PT —Wilmington, NC
- Full-time
- Clinic
- Outpatient
- Entry level
Quick Apply
15h

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Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
Answering incoming calls and scheduling appointments. Maintaining an organized and welcoming reception area. Collecting payments and processing transactions.
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Front Desk Receptionist / Patient Experience Coordinator
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Previous front desk, receptionist, customer service, sales support, or administrative experience preferred. Maintain a calm, clean, professional, and welcoming…
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Patient Experience Coordinator (Front Office Administrator)

Arete' Health PT
Southport, NC

Quick Apply

Job Details

Full-time

Qualifications

Electronic health records (EHR) management
Key Performance Indicators

Full Job Description

Job Summary:

The Patient Experience Coordinator ensures Brunswick PT delivers an exceptional and seamless front office experience. This individual is the face of the clinic, welcoming every patient with energy, empathy, and excellence while supporting back-end administrative functions to drive collections and optimize the schedule for clinical efficiency and growth.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Extreme Hospitality & Customer Experience

Serve as the primary point of contact for all incoming patients and visitors, ensuring every interaction exceeds expectations.
Create a warm, inviting, and professional atmosphere in the front office and waiting area.
Maintain proactive communication with patients regarding scheduling and rescheduling appointments according to the clinician's prescription and Plan of Care, and set expectations that our goal is for them to maximize their therapy prescription.

2. Focused Collection of Patient-Owed Balances

Verify insurance and patient responsibility before visits and communicate clearly with patients regarding their financial obligations.
Collect co-pays, deductibles, and outstanding balances at the time of service.
Follow up consistently and professionally on patient balances using a combination of phone, text, and email outreach.

3. Optimized Scheduling & Plan of Care Adherence

Partner with the Clinic Director and therapists to ensure full schedules, proper visit frequency, and completion of the full plan of care.
Proactively fill schedule gaps with timely outreach and patient re-engagement.
Ensure accurate data entry into the EHR and scheduling system, minimizing cancellations and maximizing operational flow.

Requirements:

Required Skills/Abilities:

High emotional intelligence and interpersonal skills
Financial diligence and comfort discussing money with patients
Strong organizational and time management skills
Tech-savvy and fluent in EMR systems (Prompt or similar)
Driven by KPIs and performance incentives

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why Join Us?

Arete Health is a growing, patient-centric outpatient physical therapy provider focused on excellence in clinical outcomes, team culture, and operational performance. We empower our therapists and support teams to thrive in an environment that values care, integrity, and innovation. At Arete Health, we believe that leadership is about people first. You’ll play a key role in scaling a mission-driven organization that puts patients and providers at the center of everything we do.

Arete Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quick Apply

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appointment coordinator / front office jobs in supply, nc

Patient Experience Coordinator (Front Office Administrator)

Appointment Coordinator / Front Office

Patient Care Coordinator

Part- Time Receptionist/Administrative Assistant

Patient Access Coordinator

Patient Experience Coordinator

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