Top 284 Service desk technician level 2 Jobs

Level 2 Engineer/Technician (MSP Help Desk & Project Work)
TeamLogic IT, Memphis, TN —Memphis, TN
- $25 - $30 an hour
- Full-time
- Hybrid work
- Background check
- Software troubleshooting
- System design
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician I-II
Cook Inlet Housing Authority —Anchorage, AK
- $31.25 - $37.26 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
Level 2 MSP Technician
AUTOMATES —National City, CA
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Tuition reimbursement
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Support Technician II
Shawano County —Shawano, WI
- $24.58 - $28.09 an hour
- Full-time
- Research
- Mid-level
- Driver's License
- Health savings account
- Health insurance
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7h
L2 IT Onsite Technician
Hemmersbach Nordamerika —Batavia, IL
- Full-time
- Mid-level
- In-person
- 1 year
- Disability insurance
- Health insurance
Quick Apply
NOC Technician II – VoIP & Network Support
Pilot Global Technologies/Crosswind Cloud Solutions —Naperville, IL
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
1d
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
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L2 Dual Platform IT Technician (NYC)
DeepTech Inc. —New York, NY
- $80,000 - $90,000 a year
- Email
- Google Workspace
- 11+ years
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Tier 2/3 Technical Support - MSP
Evolv I.T. —Birmingham, AL
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
IT Technician II in Gainesville, FL
The Collier Companies —Gainesville, FL
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Technician (Tier 2)
Central Point Partners —Brewster, NY
- $29 - $34 an hour
- Contract
- Computer science
- Azure
- Computer Science
Quick Apply
Level 2 Support Engineer
All Copy Products —Tempe, AZ
- $25 - $34 an hour
- Microsoft Excel
- Azure
- Microsoft Outlook
- Commuter assistance
- Health savings account
Quick Apply
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Level 2 IT Support Technician (Service Desk)
SpireTech | SpireTechnologies, Inc. —Portland, OR
- $34 - $38 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Paid holidays
Quick Apply
Tier 2 Service Desk Technician
Peraton —Albuquerque, NM
- $66,000 - $106,000 a year
- Bachelor of Science
- Office
- Windows
- Health savings account
- Paid holidays
Desktop Support Technician II (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
13d
IT Service Desk Analyst (Level 2 / L2 Support)
AHU Technologies Inc —Washington, DC
- $38 - $43 an hour
- Full-time
- 5 years
- Windows
- Bachelor's degree
Quick Apply
IT Help Desk Technician (Tier 1 / Tier 2)
DAWNE IT Solutions —Washington, DC
- $55,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- AWS
- 401(k)
- Retirement plan
Quick Apply
Level 2 IT Help Desk Technician
Pacific Health Group —San Diego, CA
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- 1 year
- AD&D insurance
- Paid holidays
Quick Apply
IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
Quick Apply

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Level 2 Engineer/Technician (MSP Help Desk & Project Work)

TeamLogic IT, Memphis, TN -
Memphis, TN

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Health savings account
Health insurance
Tuition reimbursement
Paid time off
Professional development assistance

Qualifications

Software troubleshooting
Employee relationship building
High school diploma or GED
Firewall
Driver's License
CompTIA Network+
IT support
Network support
CompTIA Security+
Active Directory
CompTIA A+

Full Job Description

Job Title: Level 2 Engineer/Technician (MSP Help Desk & Project Work)

Are You Ready to Elevate Your IT Career?

Join our dynamic and client-focused Managed Service Provider (MSP) team as a Level 2 IT Engineer/Technician, where your technical expertise and passion for delivering outstanding client experiences will thrive. We’re looking for a highly skilled, compassionate professional who excels in problem-solving, technical implementation, and client relationships.

You'll provide advanced end-user support, Microsoft 365 administration, Entra ID, Intune, Windows administration, networking, endpoint security, server support, cloud migrations, and project implementation. Performs technical troubleshooting, remediation, installations, and client-facing consulting under TeamLogic IT standards.

Why Work With Us?

A collaborative environment that values your contributions.
Opportunities to work on exciting projects with cutting-edge technology.
Professional growth and development opportunities.
A culture that prioritizes client success and work-life balance.
Our specialty is cybersecurity and compliance; the ideal candidate must share this passion and possess relevant experience and certifications.

What You’ll Do:

Provide top-tier technical support via phone, email, and web portal, ensuring timely and effective issue resolution.
Lead provisioning and system setting up new hires, delivering a seamless onboarding experience.
Prioritize and manage incidents and service requests to meet or exceed SLAs.
Utilize remote tools and diagnostic utilities to resolve technical issues efficiently.
Perform hands-on troubleshooting, hardware repairs, and installations when required.
Administer and maintain critical IT infrastructure, including servers, firewalls, and network devices.
Implement and maintain security protocols, including antivirus solutions and updates.
Provide expert-level server administration, including Active Directory, File & Print services, DNS, and DHCP.
Assist in the design and architecture of network and server solutions.
Build strong relationships with clients and colleagues, ensuring a customer-first approach.
Stay up to date with evolving industry standards and best practices.

What We’re Looking For:

3+ years of hands-on IT support experience, preferably within an MSP environment.
Strong troubleshooting skills with desktop and server operating systems (Windows 11, Server 2022, 2025, MacOS).
Excellent communication skills with a focus on empathy, listening, and rapport-building.
Proficiency in Active Directory, Entra, Intune, Purview, UTM firewalls, and network administration.
Experience with Ninja RMM and Autotask PSA is ideal however experience with other RMMs and PSAs is a plus.
Strong business acumen with the ability to align technology solutions with client goals.
Certifications such as CompTIA A+, Net+, Security+ are ideal, or equivalent preferred.
Relevant experience certifications in cybersecurity and compliance are required.
A self-motivated team player with the ability to work independently.
Valid driver’s license with the ability to travel to client locations as needed.

Preferred Experience:

Sales engineering and proposal writing experience.
Previous experience in IT solution design and implementation.

Ready to Make an Impact? If you are a proactive, results-driven IT professional with a passion for delivering exceptional client experience and solving complex technical challenges, we’d love to hear from you!

Apply now and take your career to the next level!

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

Health insurance
Health savings account
Paid time off
Professional development assistance
Tuition reimbursement

Education:

High school or equivalent (Preferred)

Experience:

Level 2 Engineer/Technician (MSP Help Desk & Project Work): 3 years (Required)

License/Certification:

Driver's License (Preferred)
CompTIA Security+ (Required)

Ability to Commute:

Memphis, TN 38125 (Required)

Work Location: Hybrid remote in Memphis, TN 38125

Quick Apply

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service desk technician level 2 jobs

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