Top 281 Guest services manager Jobs in Albany Ny

General Manager Hotel
Confidential —Malta, NY
- $42,000 - $68,000 a year
- Full-time
- Hotel
- Supervising experience
- In-person
- Paid training
- Paid time off
Quick Apply
6d
AGM
Courtyard by Marriott —Clifton Park, NY
- From $63,000 a year
- Full-time
- Hotel
- Supervising experience
- Budgeting
- Health insurance
- 401(k)
Quick Apply
7d
Store Manager
Uncharted —Colonie, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Cash register
- Ability to lift 50 pounds
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General Manager - Hilton Garden Inn Albany Airport
Schulte Hospitality Group —Albany, NY
- $125,000 - $135,000 a year
- Background check
- Sales
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
3d
Hotel General Manager
Courtyard by Marriott Albany Troy —Troy, NY
- From $90,000 a year
- Full-time
- 3 years
- Hotel
- Administrative experience
- Opportunities for advancement
Quick Apply
Temp Guest Service Agent
Hilton Albany —Albany, NY
- $23.60 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Ability to climb stairs
Quick Apply
HOTEL GENERAL MANAGER
Shiv Baba Llc —Glenmont, NY
- $65,000 - $75,000 a year
- Full-time
- Hotel
- Recruiting
- Front desk
- Paid time off
- Employee discount
Quick Apply
Guest Services Manager - Clifton Park
Healthy Living —Clifton Park, NY
- $25.00 - $26.81 an hour
- Weekends as needed
- Management
- Mid-level
- 3 years
- Store discount
- Disability insurance
General Manager - University at Albany Dining
Aramark —Albany, NY
- $120,000 - $130,000 a year
- University
- Bachelor's degree
- Fair chance
- Disability insurance
- Health insurance
Front Office Supervisor
Towneplace Suites —Albany, NY
- $22 - $24 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Manager Beverage
Rivers Casino & Resort Schenectady —Schenectady, NY
- $85,000 - $105,000 a year
- Holidays
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
District Manager
Mazzone —Clifton Park, NY
- $90,000 - $95,000 a year
- Weekends as needed
- Background check
- Ability to lift 50 pounds
- Travel
- Commuter assistance
- Paid parental leave
Quick Apply
Manager, People Business Partner, Burger King, Company Operations
RBI —Albany, NY
- $80,000 - $100,000 a year
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Paid parental leave
- Parental leave
Quick Apply
Front Office Manager
Fairfield Inn & Suites By Marriott —East Greenbush, NY
- $24 - $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Inventory management
- Paid time off
- 401(k) matching
Quick Apply
5d
Beverage Shift Manager
Rivers Casino & Resort Schenectady —Schenectady, NY
- $70,000 - $85,000 a year
- Weekends as needed
- Bar
- Mid-level
- High school diploma or GED
Quick Apply
Guest Service Agent
Towneplace Suites —Albany, NY
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
HR Generalist Coordinator I - University at Albany
Aramark —Albany, NY
- $23 - $25 an hour
- Weekends as needed
- Mid-level
- Office
- Administrative experience
- Disability insurance
- Health insurance
Operations & Visitor Services Manager — The Pavilions & Art Omi
Art Omi —Ghent, NY
- $60,000 - $65,000 a year
- Weekends as needed
- Office
- University
- Recruiting
- 403(b)
- Paid sick time
17h
District Manager in Training
Cumberland Farms —Troy, NY
- $70,000 - $85,000 a year
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Restaurant Manager Dunkin- 2 Years experiences required
Westside Donut —East Greenbush, NY
- $62,000 - $78,600 a year
- Weekends as needed
- Hospitality
- Management
- Customer service
- Paid training
- Health insurance
Quick Apply

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guest services manager jobs near albany ny

General Manager Hotel

Confidential
Malta, NY

Quick Apply

Job Details

Full-time
$42,000 - $68,000 a year
6 days ago

Benefits

Paid training
Paid time off
Employee discount
Professional development assistance

Qualifications

Teamwork
Operations management
Multilingual
Safety regulations
In-person customer service
Multi-line phone systems
Property management

Full Job Description

Job Summary

We are seeking an energetic and visionary General Manager (Hotel) to lead our hospitality team with enthusiasm and strategic insight. In this pivotal role, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences, operational excellence, and financial performance. Your leadership will inspire teams to deliver outstanding service while managing the day-to-day functions that keep the hotel running smoothly. This role offers a dynamic environment where your managerial expertise and hospitality passion will drive success and elevate our property’s reputation.

Responsibilities

Oversee the entire hotel operation, including front desk, housekeeping, food and beverage, maintenance, and guest services to ensure seamless daily functioning.
Lead and supervise hospitality teams, fostering a positive work environment that encourages teamwork, professionalism, and high performance.
Manage hospitality management systems such as Property Management Systems (PMS) and reservation platforms to optimize guest bookings and operational efficiency.
Develop and implement strategies for revenue management, pricing, and occupancy optimization to maximize profitability.
Oversee budgeting processes, manage hospitality operations budgets, and ensure financial targets are met through diligent financial management and cost control.
Maintain high standards of hotel guest service by establishing guest relations protocols, ensuring compliance with hotel guest service standards, and addressing guest concerns promptly.
Lead human resources functions including hiring, training, performance evaluations, and ensuring team members adhere to phone etiquette and multi-line phone system protocols.
Monitor hotel property conditions regularly through inspections and coordinate maintenance efforts to uphold property standards.
Implement policies related to customer service excellence, health & safety regulations, and hospitality industry best practices.
Foster effective managerial communication across departments to promote a cohesive operational environment.

Experience

Proven supervisory experience in hotel management or hospitality operations with demonstrated leadership capabilities.
Extensive experience overseeing daily hotel operations in a fast-paced environment.
Strong background in revenue management, financial operations, budgeting, and cost control within the hospitality sector.
Proficiency with property management systems (PMS), hospitality reservation systems, and multi-line phone systems.
Bilingual or multilingual skills are highly desirable to enhance guest relations across diverse clientele.
Excellent communication skills with a focus on managerial communication and customer service excellence.
Prior experience managing hospitality teams with a focus on human resources practices within the hotel industry.
Knowledge of hotel guest service standards, property maintenance protocols, and health & safety regulations is essential.

Join us as our General Manager (Hotel) if you are passionate about delivering memorable guest experiences through exceptional leadership! Bring your expertise in hospitality management to create an inspiring environment where both guests and team members thrive!

Pay: $42,000.00 - $68,000.00 per year

Benefits:

Employee discount
Paid time off
Paid training
Professional development assistance

Work Location: In person

Quick Apply

Refine Your Search

guest services manager jobs in albany ny

General Manager Hotel

AGM

Store Manager

General Manager - Hilton Garden Inn Albany Airport

Hotel General Manager

Temp Guest Service Agent

HOTEL GENERAL MANAGER

Guest Services Manager - Clifton Park

General Manager - University at Albany Dining

Front Office Supervisor

Manager Beverage

District Manager

Manager, People Business Partner, Burger King, Company Operations

Front Office Manager

Beverage Shift Manager

Guest Service Agent

HR Generalist Coordinator I - University at Albany

Operations & Visitor Services Manager — The Pavilions & Art Omi

District Manager in Training

Restaurant Manager Dunkin- 2 Years experiences required

I want to receive the latest job alert for guest services manager in albany ny

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