Top 87 Call center Jobs in Allentown, Pa

Dispatcher
Transdev —Allentown, PA
- $18 - $20 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Telephone Operator
Pencor Services —Palmerton, PA
- $13 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Quick Apply
13d
Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $11 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
4d
Technical Support Representative
Lutron Electronics Co., Inc —Center Valley, PA
- Weekends as needed
- Hybrid work
- Office
- Residential
- High school diploma or GED
- Health insurance
Outbound Patient Call Center Coordinator
OCLI Vision —Allentown, PA
- $17 - $18 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Conflict management
- Paid time off
Quick Apply
Call Center Representative
Lehigh Valley Health Network —Allentown, PA
- Full-time
- High school diploma or GED
- Critical & Intensive Care
- 1 year
10d
Call Center Representative
Timeless Bath Solutions —Lehighton, PA
- $18 - $28 an hour
- Part-time
- Computer literacy
- Typing
- In-person
- Paid training
- Opportunities for advancement
Quick Apply
Customer Service Representative (Hybrid)
Guardian Life Insurance Company —Bethlehem, PA
- $42,830 - $64,250 a year
- Email
- Hospitality
- Research
- High school diploma or GED
- Life insurance
4d
Call Center/Dispatcher
Mastery Plumbing —Quakertown, PA
- $20 - $22 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Sales Executive - Remote Call Center
ReminderMedia —Allentown, PA
- $65,000 - $125,000 a year
- Full-time
- Remote
- Mid-level
- Fair chance
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Care Representative
HNL Lab Medicine —Allentown, PA
- Part-time
- Anatomy knowledge
- Basic math
- English
Appointment Coordinator - Business Development Center
Ciocca Automotive Careers —Allentown, PA
- $18 an hour
- Full-time
- Dealership
- Typing
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
12d
Customer Service Center Representative (Call Center)
QNB Bank —Quakertown, PA
- From $18 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
Customer Service Representative
PMA Companies —Allentown, PA
- Monday to Friday
- Spanish
- Organizational skills
- Medical terminology
Telephone Operator (On-Site) Full-Time and Part-time) (Nights)
St. Luke's University Health Network —Allentown, PA
- Full-time
- Hospital
- High school diploma or GED
- Data entry
Telemarketer
GEICO Exclusive Agent - Dan Mensch —Allentown, PA
- $15 - $18 an hour
- Part-time
- High school diploma or GED
- Computer skills
- Communication skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Care Representative
New Tripoli Bank —Orefield, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
11d
Customer Support Services Analyst
St. Luke's University Health Network —Allentown, PA
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
2d
Customer Care Specialist (BDC)
Blackmans Cycle —Emmaus, PA
- $45,000 - $60,000 a year
- Full-time
- Customer service
- Computer literacy
- In-person
- Paid training
- Disability insurance
Quick Apply
6d
Service BDC Representative
Nucar Automall of Allentown —Allentown, PA
- $18 - $21 an hour
- Full-time
- Dealership
- Business development experience
- Communication skills
- Disability insurance
- Health insurance
Quick Apply

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Dispatcher

Transdev -
Allentown, PA

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Customer inquiry handling
High school diploma or GED
Dispatching
Driver's License

Full Job Description

Dispatcher

Allentown, PA

Transdev in Allentown, Pennsylvania is hiring a Dispatcher to support paratransit route operations throughout the Lehigh Valley and surrounding areas. Dispatchers oversee road service through communication with our drivers and provide customer support to our passengers. We are seeking customer service-oriented professionals who are dedicated to safety. Candidates for this position must be available to work weekends and evenings.

Transdev is proud to offer:

Competitive compensation package of minimum $18.00 Maximum $20.00

Benefits include:

Vacation: up to two (2) weeks/year
Sick days: 5 days/year
Holidays: 7 standard paid holidays, 4 floating holidays/year
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
Other duties as assigned to ensure the efficient operation of the company.

Qualifications:

Valid Driver's License
High School Diploma or GED; Technical Degree preferred
3-5 years' experience dispatching.
Excellent verbal, interpersonal and customer service skills.
Problem solving and analytical skills.
Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups.
Ability to adapt and remain flexible in a fast-paced environment.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Demands:

Must be able to work shifts or flexible work schedules as needed.
Generally subjected to driving, long periods spent sitting, typing, or looking at a computer screen.
Work environment will be a combination of both indoors and outdoors.
Ability to drive based on need and shortage.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Transdev maintains a drug-free workplace. Applicants must:

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

California applicants: Please Click Herefor CA Employee Privacy Policy.

Job Category: Call Center / Dispatch / Reservationist / Scheduler

Job Type: Full Time

Req ID: 7493

Pay Group: G75

Cost Center: 218

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Pay: $18.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Dispatching: 3 years (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in allentown, pa

Dispatcher

Telephone Operator

Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative

Technical Support Representative

Outbound Patient Call Center Coordinator

Call Center Representative

Call Center Representative

Customer Service Representative (Hybrid)

Call Center/Dispatcher

Sales Executive - Remote Call Center

Customer Care Representative

Appointment Coordinator - Business Development Center

Customer Service Center Representative (Call Center)

Customer Service Representative

Telephone Operator (On-Site) Full-Time and Part-time) (Nights)

Telemarketer

Customer Care Representative

Customer Support Services Analyst

Customer Care Specialist (BDC)

Service BDC Representative

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