Top 2607 Support technician Jobs in Alpharetta, Ga

Desktop Support Technician
NTT Ltd —Alpharetta, GA
- $25.66 - $34.72 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Support Technician
Trusted Dental Technologies —Chamblee, GA
- $50,000 - $60,000 a year
- Full-time
- Entry level
- Opportunities for advancement
Quick Apply
Customer Support Technician II
Planet DDS —Atlanta, GA
- $24 - $27 an hour
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
CONSTRUCTION MATERIALS TESTING TECHNICIAN
GeoWerks Engineering —Alpharetta, GA
- $23 - $29 an hour
- Microsoft Word
- Background check
- Clean driving record
Data Center Technician (Relocation Assistance Available)
Serverfarm —Atlanta, GA
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Paid holidays
- Relocation assistance
IT Operations Technician (overnights)
Fiserv —Alpharetta, GA
- $65,600 - $94,300 a year
- 12 hour shift
- Background check
- Computer Science
- Mid-level
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Data Center Technician 1
NTI Connect LLC —Norcross, GA
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Electronic Security Service Technician III
GC&E Systems Group —Peachtree Corners, GA
- Full-time
- Clean driving record
- Management
- High school diploma or GED
- Fuel card
- Health savings account
Electronic Security Technician IV
GC&E Systems Group —Peachtree Corners, GA
- Full-time
- Clean driving record
- System design
- 11+ years
- Paid training
- Fuel card
4d
Independent Contract Carrier - Appliance and Fitness Equip installation – Buford, GA
Pillar Logistics —Buford, GA
- $750 - $950 a day
- Contract
- Background check
- Customer service
- Local
Quick Apply
3h
Registered Veterinary Technician
Peachtree Hills Animal Hospital —Atlanta, GA
- $23 - $28 an hour
- Full-time
- Mid-level
- Patient care
- In-person
- Health savings account
- Paid holidays
Quick Apply
Configuration Technician
Leica Geosystems AG - Part of Hexagon —Lawrenceville, GA
- $17 - $18 an hour
- Extended hours
- Mid-level
- Forklift
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
9d
Veterinary Technician / Veterinary Assistant – Feline-Only Practice
Community Cat Clinic-Duluth —Woodstock, GA
- $20 - $25 an hour
- 4 hour shift
- Clinic experience
- Mid-level
- Patient care
- Paid holidays
- Health insurance
Quick Apply
Hand Solder Technician - IPC Certificate
Elemaster US INC —Duluth, GA
- $19 an hour
- Full-time
- Background check
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
21h
Electronics Engineering Tech / Mechatronics Program Director
ECPI University LLC —Atlanta, GA
- University
- Doctor of Philosophy
- In-person
- Paid holidays
- Health insurance
Quick Apply
A/C Technician
Automated Systems Design —Alpharetta, GA
- $25 - $30 an hour
- Full-time
- Hybrid work
- Mid-level
- Travel
- Computer networking
Quick Apply
Engine Development Technician
Local Aerospace and Defense Tech Company —Atlanta, GA
- $40 - $50 an hour
- Full-time
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d

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Desktop Support Technician

NTT Ltd -
Alpharetta, GA

Apply Now

Job Details

Full-time
$25.66 - $34.72 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Direct client contact
Windows
Driver's License
Desktop (troubleshooting support)
Desktop administration

Full Job Description

Req ID: 379122

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Desktop Support Technician to join our team in Alpharetta, Georgia (US-GA), United States (US).

This is an on-site, client-based role. Only candidates local to Alpharetta, GA will be considered.

Role Responsibilities:

Ensure proper day-to-day operation of technology applications and equipment by identifying, researching and resolving technical problems
Provide deskside assistance to resolve technology issues and provide how-to knowledge transfer to end users on a variety of computer-related issues
Perform scheduled moves, installations, and cancellations, as well as other MAC-related tasks
Provide quality level II support for users with a high degree of customer satisfaction, technical knowledge and timeliness either by resolving the issue or escalating and coordinating efforts of other Information Technology staff
Solve technical issues and/or investigate elevated issues by confirming the validity of the problem and seeking known solutions to more complex problems or issues. Must know when to escalate issues not resolved at this level to management
Utilize ServiceNow for issue tracking, ensuring all user requests for assistance are accompanied by a ticket and all tickets requiring follow-up work and/or calls receive appropriate attention
Ensure all tickets are resolved within documented service levels
Interact with asset management, network services, software systems engineering, applications development and/or printer maintenance services to restore service and/or identify and correct core problem
Assist in developing and documenting improvements to current processes, creating/updating KAs and SOPs
Possess excellent presentation, verbal communication and written skills
Provide technology refresh support as needed
All other tasks as assigned

Basic Qualifications

2+ years of experience with end user support desktop support
2+ years of experience with Windows operating system

Additional Skills

White Glove support or experience supporting VIPS is a plus
Able to work on feet for up to 8 hours per day and lift items up to 50 lbs
A+ Certification Highly Preferred
Must be flexible to work shift/weekend schedule
Must have a valid driver’s license and personal vehicle for travel between client offices if necessary

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this hourly role is $25.66 – $34.72/hour. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in RD.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Apply Now

Refine Your Search

support technician jobs in alpharetta, ga

Desktop Support Technician

Support Technician

Customer Support Technician II

Helpdesk Technician

Jr. Service Desk Analyst, Technician

CONSTRUCTION MATERIALS TESTING TECHNICIAN

Data Center Technician (Relocation Assistance Available)

IT Operations Technician (overnights)

IT Systems Support Technician

Data Center Technician 1

Electronic Security Service Technician III

Electronic Security Technician IV

Independent Contract Carrier - Appliance and Fitness Equip installation – Buford, GA

Registered Veterinary Technician

Configuration Technician

Veterinary Technician / Veterinary Assistant – Feline-Only Practice

Hand Solder Technician - IPC Certificate

Electronics Engineering Tech / Mechatronics Program Director

A/C Technician

Engine Development Technician

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