Top 2501 Client experience manager Jobs in Austin Tx

Service Leader Onsite Relationship Management 93711
New York Life —Austin, TX
- $75,000.00 - $90,131.15 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Project Manager in Luxury Technology Integration Field
Captivate, Inc. —Austin, TX
- $33 - $37 an hour
- Full-time
- Customer service
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
4d
Cabinet Designer / Project Manager - Minimum 5 Years of Cabinetry Experience
Confidential —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Hotel Event Sales & Marketing Manager
Sage Hill Inn and Spa —Austin, TX
- $60,000 - $120,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Paid time off
- Flexible schedule
Quick Apply
6d
Senior Transaction Coordinator / Client Experience Manager
Cain Realty Group - Keller Williams Realty —Austin, TX
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Real Estate License
- In-person
- Health savings account
- Health insurance
Quick Apply
Client Experience & Service Operations Manager
Skyline Wealth Strategies —Austin, TX
- $80,000 - $105,000 a year
- Full-time
- Hospitality
- 5 years
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
5d
Client Experience & Service Operations Manager
SKYLINE WEALTH STRATEGIES, LLC —Austin, TX
- $80,000 a year
- Full-time
- Hospitality
- 5 years
- Medical office experience
- Dental insurance
- 401(k)
Quick Apply
Office Manager
Qureos Inc —Austin, TX
- $120,000 - $180,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
3d
Strategic Accounts Manager
PROCEPT BioRobotics Corporation —Austin, TX
- $180,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
- Opportunities for advancement
Quick Apply
Commercial Account Manager
Maven Landscape Services —Austin, TX
- $65,000 - $80,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Office Manager
Meneses Law PLLC —Austin, TX
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
7d
Business Development Manager
Goodwin & Company —Austin, TX
- $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Access
- Health savings account
- Health insurance
Quick Apply
8d
AI Project Manager
IDR, Inc. —Austin, TX
- $60 an hour
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Account Manager
Parker Hannifin Corporation —Austin, TX
- $25 - $26 an hour
- Full-time
- Pass drug screening
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Project Manager
EXANTE360 INC —Austin, TX
- $105,000 - $130,000 a year
- Full-time
- Remote
- Construction site
- Customer service
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
3d
Cedar Park Marriott Social Catering Sales Manager
Marriott —Cedar Park, TX
- 8 hour shift
- Mid-level
- Office
- Hotel
- Health insurance
- Dental insurance
Quick Apply
DBA/App Admin Manager
The HT Group —Austin, TX
- Hybrid work
- Azure
- Windows
- AWS
Quick Apply
5d
People Project Manager
Saronic Technologies —Austin, TX
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Support Engagement Lead
Braze —Austin, TX
- $85,000 - $125,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Manager, Services Consulting
Braze —Austin, TX
- $123,200 - $231,000 a year
- Office
- Travel
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply

I want to receive the latest job alert for client experience manager in austin tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client experience manager jobs near austin tx

Service Leader Onsite Relationship Management 93711

New York Life -
Austin, TX

Apply Now

Job Details

Full-time
$75,000.00 - $90,131.15 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Word
Community partnership development
Customer communication
Teamwork
Microsoft Excel
Customer relationship building
Microsoft Outlook
Operations management
Employee relationship building
Advocacy
Brand advocacy
Bachelor's degree
Securities Industry Essentials
Customer relationship management
SharePoint
FINRA License
Training & development
Change management support (employee development activity)

Full Job Description

Business Unit Overview

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and consequential impact on our success in fostering customer trust and loyalty.

Role Overview:

Join our dynamic management team at our Austin General Office (GO) as a Service Leader, where you’ll play a critical role in strengthening connections across our organization and supporting the success of your local office. In this role, you'll serve as a relationship manager and the primary liaison between the Service team and our local Managing Partner, recruiters and their agents, ensuring seamless communication, collaboration, and alignment of service support with the needs of the General Office.

As a trusted advisor and problem-solver, you'll help match local Agency needs with solutions offered by the Service team, and identify and implement service improvements to make it easier to meet their needs. Through education and advocacy, you’ll ensure that our local Agency partners understand the easiest way (whether through technology or personalized support) to accomplish their desired tasks. Your work will be critical to driving a culture of partnership, engagement, and high performance. If you’re passionate about creating meaningful relationships and delivering tailored solutions in a collaborative, dynamic environment, this is a great opportunity for you to put your skills to work.

What You’ll Do:

Champion Service Relationships: Serve as the trusted point of contact for GO Agency Managers, recruiters, and agents, understanding their unique needs and ensuring that they receive the service support they need to succeed.
Resolve Service Escalations: Address concerns with empathy, urgency, and accountability to maintain agent satisfaction and build long-term loyalty; follow through on complex service challenges to ensure resolution.
Oversee Onsite Specialist(s) at the office to include performance management and monitoring workload to ensure productivity metrics are met.
Support Strategic Sales Engagements: Collaborate with our Agency sales team to align service initiatives with business development goals, including incentive programs and agent enablement.
Provide AI & Digital Support: Deliver training, support, and guidance on the use of AI-driven tools and digital platforms, helping agents and staff leverage innovative solutions for enhanced productivity and service excellence.
Coordinate Local Engagement Events: Plan and execute local events that reinforce partnership, drive engagement, and create opportunities for connection between Service and our sales partners.
Enable Change and Adoption: Lead training and onboarding for new service tools and capabilities, fostering adoption and continuous improvement.
Oversee Office Operations: Manage local facilities and technology support; in partnership our Service team, ensure an environment that supports relationship-building and productivity.
Support Financial Accuracy: Oversee local financial processes with precision, ensuring transparency and accountability in service-related expenditures.

What You’ll Bring:

Required Skills

Must pass the FINRA Securities Industry Essentials (SIE) and Series 99 exams within the first six months of hire
Bachelor’s degree
Strong interpersonal and communication skills, with a proven ability to build trusted relationships at all levels
Ability to effectively advocate for the utilization of new service capabilities among our local Agency partners, and influence strong adoption of digital solutions
Customer-centric mindset with a passion for understanding and exceeding expectations
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint
Ability to learn quickly while managing in-office responsibilities
Proactive mindset in identifying and resolving service challenges

Preferred Skills

Experience in a client relationship, account management, or internal business partner-facing role
Ability to influence across functions and levels without direct authority
Strong problem-solving and analytical skills
Background in training or coaching preferred

Pay: $75,000.00 - $90,131.15 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

What are your salary expectations?

Education:

Bachelor's (Required)

Work Location: In person

Apply Now

Refine Your Search

client experience manager jobs in austin tx

Service Leader Onsite Relationship Management 93711

Project Manager in Luxury Technology Integration Field

Cabinet Designer / Project Manager - Minimum 5 Years of Cabinetry Experience

Hotel Event Sales & Marketing Manager

Senior Transaction Coordinator / Client Experience Manager

Client Experience & Service Operations Manager

Client Experience & Service Operations Manager

Office Manager

Strategic Accounts Manager

Commercial Account Manager

Office Manager

Business Development Manager

AI Project Manager

Customer Service Account Manager

Project Manager

Cedar Park Marriott Social Catering Sales Manager

DBA/App Admin Manager

People Project Manager

Support Engagement Lead

Manager, Services Consulting

I want to receive the latest job alert for client experience manager in austin tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected