Top 126 Guest service agent Jobs in Bartlett, Il

Front Desk Agent
Emily Management LLC —Chicago, IL
- $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Flexible spending account
- Employee assistance program
Quick Apply
Budtender
Ivy Hall —Streamwood, IL
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
Front Desk Agent-Fulltime Flexible Shifts
DoubleTree by Hilton Chicago O'Hare IL —Rosemont, IL
- $19.50 an hour
- Weekends as needed
- English
- Hotel
- Organizational skills
- Free parking
- Health savings account
Quick Apply
Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent
Country Inns & Suites —Hoffman Estates, IL
- From $15 an hour
- Part-time
- Customer service
- Hotel
- Ability to lift 50 pounds
- Employee discount
Quick Apply
14d
Front Desk Associate
Embassy Suites by Hilton Chicago Schaumburg Woodfield —Schaumburg, IL
- $16 - $18 an hour
- Nights as needed
- Bilingual
- Hotel
- In-person
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent/Concierge
Hyatt Regency Schaumburg Chicago —Schaumburg, IL
- From $18 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent
Fairfield Inn and Suites -Saint Charles —Saint Charles, IL
- From $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Employee discount
Quick Apply
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Sales Associate
Massage Envy —Bloomingdale, IL
- $16 - $17 an hour
- Choose your own hours
- High school diploma or GED
- Clinic
- Math
- Wellness program
- Flexible schedule
6d
Front Desk Agent
Courtyard Bloomingdale —Bloomingdale, IL
- $16 - $17 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Crescent Hotels & Resorts LLC —Itasca, IL
- $20 an hour
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
Guest Service Representative / Front Desk
Hilton Hampton Inn / Homewood Suites —Downers Grove, IL
- $18 - $19 an hour
- Part-time
- Background check
- Writing skills
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Naperville Chicago. 1820 Abriter Ct, Naperville, IL 60563. —Naperville, IL
- $17 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Sales & Customer Service Associate
Massage Envy —South Elgin, IL
- $15.00 - $16.50 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Guest Services Agent - Part Time
Q Center —Saint Charles, IL
- $18 an hour
- Part-time
- Microsoft Excel
- High school diploma or GED
- Ability to stand for extended periods
- Paid time off
- 401(k) matching
Quick Apply
Guest Service Agent
Hilton Rosemont —Rosemont, IL
- $18.50 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
10h
Assistant Community Manager
RPM Living —Chicago, IL
- $27 - $28 an hour
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance

I want to receive the latest job alert for guest service agent in bartlett, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near bartlett, il

Front Desk Agent

Emily Management LLC -
Chicago, IL

Quick Apply

Job Details

Full-time
$23 an hour

Benefits

Flexible spending account
Employee assistance program
Referral program

Qualifications

Hotel and accommodations payment processing
Financial transaction processing
Balancing cash drawers
Greeting customers
Data reporting
Answering guest questions
Financial issue resolution
High school diploma or GED
Bachelor's degree
Daily transaction recording
Desktop applications
Property management systems (PMS)
Billing issue inquiries
Productivity software
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Cross-functional collaboration
AI applications
Negotiation
Entry level
Client interaction via phone calls

Full Job Description

Job Description:

The Front Desk Agent is responsible for checking guests in and out, running daily reports, handling guest transactions and maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors.

Perks & Benefits:

Competitive pay and a Comprehensive Benefit Package
Health Saving Account, Flexible Saving Account, Employee Assistance Program
Annual Education Allowance
Generous Referral Program
Fun and collaborative company culture with lots of team-building events
Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

The essential functions include, but are not limited to the following:

Complete registration process in accordance with The Emily Hotel’s check in standards: greet guests, confirm length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to the elevator.
Close guest accounts at time of check out according to The Emily Hotel’s Check out Standards: greet guest at check out, confirm and collect payment, and request feedback regarding stay. Update guest’s profile to ensure best possible service for future stays.
Greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services.
Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers’ checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using property management system. Individuals are capable of moving assigned cash from storage vault to drawer at front desk and back.
Work with various departments to ensure guests receive the best possible service. Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for all guest inquiries, group business and daily site visits, and reservations for all reservation inquiries, changes and billing issues.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Perform various duties of Front Desk agent, Reservations Agent, and Telephone operator in a friendly and courteous manner to ensure guest satisfaction and service recovery.

What You Bring

Knowledge of operations on the Hospitality Industry
Must be able to stand in one place for extended periods of time, and to remain on feet for up to 8 hours.
Individuals should be a High School Graduate and/or any combination of experience that provides the required knowledge, skills, and ability to effectively fulfill the requirements of this job description. Bachelor’s degree preferred. Previous experience in a hotel setting preferred.
High school diploma preferred. Previous experience in a hotel preferred.
Technologically sound with Microsoft Office applications.

Salary Range:

$23.00 / Hourly

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Quick Apply

Refine Your Search

guest service agent jobs in bartlett, il

Front Desk Agent

Budtender

Front Desk Agent-Fulltime Flexible Shifts

Front Desk Agent

Front Desk Agent

Front Desk Associate

Front Desk Agent/Concierge

Front Desk Agent

Front Desk Agent

Front Desk Sales Associate

Front Desk Agent

Front Desk Agent

Guest Service Representative / Front Desk

Front Desk Agent

Front Desk Agent

Front Desk Agent

Sales & Customer Service Associate

Guest Services Agent - Part Time

Guest Service Agent

Assistant Community Manager

I want to receive the latest job alert for guest service agent in bartlett, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected