Top 4300 Customer experience manager Jobs in Basking Ridge, Nj

Customer Care Manager (Remote)
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Store discount
- Paid holidays
Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Area Leasing Manager
Confidential —Hackettstown, NJ
- $60,000 - $62,400 a year
- Full-time
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Product Development Manager
Regal Commodities —Totowa, NJ
- $95,000 - $115,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
12d
Junior Account Manager - Cosmetic Manufacturing
DMI Personal Care —Wharton, NJ
- $60,000 - $75,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Autobody Parts Manager
Bridgewater Collision Repair —Bridgewater, NJ
- From $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
6d
Plant Manager
Pilot Chemical Co. —Avenel, NJ
- $140,000 - $195,000 a year
- Full-time
- Microsoft Word
- Background check
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Senior Project Manager – Construction & Infrastructure
Wavestar Solutions LLC —Pompton Lakes, NJ
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- 5 years
- Senior level
- Leadership
Quick Apply
Branch Manager
Valley National Bank —Kearny, NJ
- $73,700 - $125,800 a year
- Mid-level
- Office
- 3 years
Quick Apply
Job Captain/Project Manager
Gruskin Group —Springfield, NJ
- $60,000 - $65,000 a year
- Email
- 5 years
- Office
- In-person
- Health insurance
- 401(k)
Quick Apply
13h
Assistant Practice Manager
Bridgewater Veterinary Hospital —Bridgewater, NJ
- $53,462.91 - $64,385.44 a year
- Weekends as needed
- Background check
- OSHA
- Clinic experience
- Continuing education credits
- Health insurance
Quick Apply
Branch Manager
Hughes-Peters —Parsippany-Troy Hills, NJ
- From $85,000 a year
- Full-time
- Marketing
- 5 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Office Manager
BAP Pharma, US —Somerset, NJ
- $50,000 - $55,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Free parking
- Health insurance
Quick Apply
Stylist / Salon Sales Manager
Moxie Salon and Beauty Bar - South Orange —South Orange, NJ
- $50,000 - $60,000 a year
- Full-time
- Cosmetology License
- Mid-level
- In-person
- Paid time off
- Employee discount
Quick Apply
13d
Store Manager - Beauty Store
Ethos Beauty Partners, LLC —Parsippany-Troy Hills, NJ
- $43,000 - $50,000 a year
- Full-time
- Cosmetology License
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
Inventory Control Manager
Capacity LLC —North Brunswick, NJ
- Spanish
- 7 years
- Customer service
Quick Apply
Automotive Dealership General Manager
Victory Subaru —Somerset, NJ
- Full-time
- Background check
- Dealership
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Construction Project Manager
Singer Equipment Company —Paterson, NJ
- $80,000 - $120,000 a year
- 8 hour shift
- Background check
- PMP
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Assistant Meat Manager
Uncle Gs Management Corp. —Morris Plains, NJ
- $24 - $28 an hour
- 8 hour shift
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Territory Sales Manager
DPF Services LLC —Newark, NJ
- $50,000 - $75,000 a year
- Full-time
- Clean driving record
- Mid-level
- Business development
- Mileage reimbursement
- Health savings account
Quick Apply

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customer experience manager jobs near basking ridge, nj

Customer Care Manager (Remote)

JCPenney -
Wayne, NJ

Apply Now

Job Details

$69,000 - $115,000 a year

Benefits

Store discount
Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Optimizing workflow processes
Presentation software
AI tools proficiency
Team development
Data interpretation
Leading team collaboration initiatives
Business operations
POS systems
Cross-functional team management
Team motivation (leadership skill)
Cross-functional communication

Full Job Description

Responsibilities

Customer Care Manager

(remote)

Provides leadership for Customer Care Center operations for the designated brand(s), driving a customer-first culture while delivering on service, sales, and operational performance goals.

Responsibilities

Lead and develop direct and indirect reports (including our AI solutions) to drive a high-performing, customer-centric environment that delivers against service and sales objectives.
Set clear expectations and ensure consistent coaching, accountability, and engagement practices across teams.
Partner across the business to align programs, policies, and operational execution with broader company objectives.
Analyze performance trends and implement actions to improve customer experience.
Support the execution of operational processes, systems, and structural changes that strengthen service delivery.
Collaborate with internal partners (HR, Technology, Network Operations, and business leaders) to meet operational and staffing needs.
Maintain strong relationships with internal leaders and external partners to ensure all KPI targets are met or exceeded.
Lead change initiatives that enhance team capability, engagement, and overall performance.

Qualifications

Bachelor’s degree or equivalent business experience.
5+ years of relevant leadership experience, preferably in contact center or customer operations environments.
Demonstrated ability to lead through others, develop talent, and drive results at scale.
Strong business acumen with the ability to translate data into action.
Proven strength in communication, decision-making, and cross-functional collaboration.
Experience implementing process improvements, new programs, and AI technologies.
Proficient computer skills including MSWord, Excel, PowerPoint, customer service and point of sale systems, navigating multiple tabs/windows
Requires access to reliable, high-speed internet connection and a quiet working area away from distractions
Competencies - Embrace Accountability, Strategic Thinking, Customer Focus, Drive Execution, Collaborate Effectively, Cultivate Learning.

What You Get

Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic brands.

Benefits: Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and a generous associate merchandise discount.
Growth and Development: We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement.
Collaborative Culture: We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success.

About Catalyst

Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success with five iconic brands together under a unified powerhouse portfolio to celebrate the essence of American style. We are leveraging our rich history, resources and best-in-class industry talent to further build the success of our brands. At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all. For more opportunities to join our team please visit our careers page.

Pay Range

USD $69,000.00 - USD $115,000.00 /Yr.

Apply Now

Refine Your Search

customer experience manager jobs in basking ridge, nj

Customer Care Manager (Remote)

Customer Care Supervisor (Remote)

Area Leasing Manager

Product Development Manager

Junior Account Manager - Cosmetic Manufacturing

Autobody Parts Manager

Plant Manager

Senior Project Manager – Construction & Infrastructure

Branch Manager

Job Captain/Project Manager

Assistant Practice Manager

Branch Manager

Office Manager

Stylist / Salon Sales Manager

Store Manager - Beauty Store

Inventory Control Manager

Automotive Dealership General Manager

Construction Project Manager

Assistant Meat Manager

Territory Sales Manager

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