Top 3692 Clinic manager Jobs in Bel Air Md

Assistant Director of Operations
Concentra —Timonium, MD
- Full-time
- HIPAA
- 3 years
- Clinic
- Commuter assistance
- Disability insurance
4d
Senior Property Manager - Baltimore, MD
Trinity Property Consultants —Nottingham, MD
- $95,000 - $110,000 a year
- Weekends as needed
- Microsoft Outlook
- Sales
- Customer service
- Health savings account
- AD&D insurance
Quick Apply
Case Manager (Supports Planner)
Service Coordination, Inc —Bel Air, MD
- $64,395 - $79,861 a year
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid training
- 403(b) matching
Quick Apply
Regional Practice Manager - Maryland
Local Infusion —Bel Air, MD
- Full-time
- Hybrid work
- Nursing
- Inventory management
- 3 years
- Paid parental leave
- Disability insurance
Quick Apply
10d
Care Manager (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $72,360 - $143,715 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- RN License
- 401(k)
Quick Apply
4d
Benefits Administration Client Ops Manager- (bswift)
Gallagher Benefit Services —Hunt Valley, MD
- $59,500 - $116,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
Director of Pre-Open Operations
Kiddie Academy —Abingdon, MD
- $125,000 - $130,000 a year
- Sales
- Customer service
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply
Practice Manager - Thoracic Surgery
MedStar Health —Baltimore, MD
- $71,843 - $135,907 a year
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
1d
Office Manager
Maryland Vascular Specialists —Bel Air, MD
- $21 - $26 an hour
- Full-time
- Management
- Medical office experience
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
Project Manager - Civil Construction
Stella May Contracting, Inc. —Nottingham, MD
- $90,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Senior Windows Systems Administrator (Secret Clearance Required)
MARKED Galaxy LLC —Aberdeen Proving Ground, MD
- $50 - $55 an hour
- Full-time
- 7 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Paid time off
Quick Apply
9d
Clinic Director - Physical Therapist
ATI Physical Therapy —Abingdon, MD
- $90,000 - $114,000 a year
- Full-time
- Customer service
- Physical & Rehabilitation Medicine
- Clinic
- Wellness program
- Continuing education credits
Substance Use Disorder (SUD) Clinical Supervisor
Restorative Treatment Services —Baltimore, MD
- $35 - $40 an hour
- Part-time
- Background check
- Management
- Addiction Medicine
- Paid time off
Quick Apply
Radiology Quality Control Manager
MedStar Radiology Network - Washington, D.C. & Maryland —Bel Air, MD
- Full-time
- Anatomy knowledge
- Mid-level
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Real Estate Senior Project Manager
Neighborhood Housing Services of Baltimore —Baltimore, MD
- $75,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Concrete Estimator/Project Manager
Camm Concrete LLC —Baltimore, MD
- $85,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Clinical Shift Supervisor - Respiratory Care Services - Evening
Respitech Medical Services, INC —Baltimore, MD
- $60 an hour
- Full-time
- Background check
- PALS Certification
- BLS Certification
- Health savings account
- Health insurance
Quick Apply
2d
Corporate Food Safety Manager
Northeast Foods —Baltimore, MD
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Quick Apply
Office Manager
Roof Management Services, LLC —New Freedom, PA
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Registered Nurse - RN Case Manager
Chesapeake Care Resources —North East, MD
- $75,000 - $80,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- RN License
- 403(b) matching
- Health savings account
Quick Apply

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Assistant Director of Operations

Concentra -
Timonium, MD

Apply Now

Job Details

Full-time
4 days ago

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Customer communication
Employee relationship building
Bachelor's degree

Full Job Description

Overview:

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Assistant Director of Operations (ADO) ensures optimal level of care and customer service is delivered to all customers at centers and on-sites of responsibility. The ADO manages multiple centers and on-sites within a market; one center will serve as the ADO's home base where they will assume Center Operations Director (COD) responsibilities. The ADO leads and manages all center support staff and oversees the daily operations of the medical facility within their home center. The ADO is also responsible for coordinating center activities, general facility management, overseeing patient flow, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out, and patient care.

Responsibilities:

Spend 80% of their time performing patient facilitation, ensuring every patient and client is provided exceptional experience, leads by example, and holds staff accountable to service delivery standards
Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
Work with clinicians to support staff competency regarding all patient care needs
Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
Work with Director of Operations (DO) and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
Empower and guide COD’s to assess center processes and workflows to continuously improve the patient experience, based on review of center performance metrics
Build and maintain relationships with and between COD’s and other center leadership
Provide regular coaching and feedback to improve colleague performance. Mentor and train current and future leaders. Elevate current leaders to engage in their colleagues' development.
Oversee and guide COD’s in ordering supplies, managing inventory, approving invoices, and selecting local vendors to minimize the cost of outsourced services
Oversee market coding, compliance, and charge entry practices to maximize reimbursement
Oversee and ensure that daily currency transactions are reconciled
Oversee and manage accounts payable, accruals and market financial management
Work with fellow leadership to gather marketplace trends and competitive information and strategize market growth
Implement and ensure ongoing compliance with all operational policies, procedures, and training programs in assigned centers and on-sites
Maintain accountability for implementing and maintaining center programs, policies, initiatives and workflows

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Education Level: Bachelor’s Degree

Job-Related Experience

Customarily has at least three or more years of direct management experience
Prior healthcare experience and/or customer service-related experience preferred

Job-Related Skills/Competencie

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Warm, positive, energetic, and professional demeanor
Effective oral and written communication skills
Tactful and diplomatic communication style
Working knowledge of principles and practices of personnel recruitment, selection, coaching, performance assessment, and other aspects of performance management
Continued focus on self-development
Proficient in computer applications such as Word and Excel
Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
Ability to resolve colleague, client, and patient issues in an effective and timely manner

Additional Data:

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Apply Now

Refine Your Search

clinic manager jobs in bel air md

Assistant Director of Operations

Senior Property Manager - Baltimore, MD

Case Manager (Supports Planner)

Regional Practice Manager - Maryland

Care Manager (Remote)

Benefits Administration Client Ops Manager- (bswift)

Director of Pre-Open Operations

Practice Manager - Thoracic Surgery

Office Manager

Project Manager - Civil Construction

Senior Windows Systems Administrator (Secret Clearance Required)

Clinic Director - Physical Therapist

Substance Use Disorder (SUD) Clinical Supervisor

Radiology Quality Control Manager

Real Estate Senior Project Manager

Concrete Estimator/Project Manager

Clinical Shift Supervisor - Respiratory Care Services - Evening

Corporate Food Safety Manager

Office Manager

Registered Nurse - RN Case Manager

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