Top 622 Service manager Jobs in Bellevue, Wa

Principal Technical Program Manager, Amazon Customer Service
Amazon.com Services LLC —Seattle, WA
- $177,000 - $239,400 a year
- Full-time
- 8 years
- Product management
- Senior level
- AD&D insurance
- Health insurance
5d
Customer Service Manager
M&A Executive Search —Auburn, WA
- From $85,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Relocation assistance
- Health insurance
Quick Apply
12d
Service Manager
JAGUAR LAND ROVER BELLEVUE —Bellevue, WA
- $175,000 - $225,000 a year
- Full-time
- Dealership
- Mid-level
- Mentoring
- Paid training
- Disability insurance
Service Manager II
Din Tai Fung North America —Bellevue, WA
- $92,300 - $115,400 a year
- Full-time
- 18 years or older
- 5 years
- Mid-level
- Health savings account
- Health insurance
11d
Service Manager
CBRE —Seattle, WA
- $120,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- PMP
- Health insurance
- Dental insurance
Store Manager
REI (Recreational Equipment Inc.) —Bellevue, WA
- $112,894.08 - $141,123.84 a year
- Mid-level
- Retail management
- Health insurance
- Employee discount
Manager, IT Service Desk
Brooks Sports, Inc —Seattle, WA
- $117,244 - $175,918 a year
- Full-time
- Computer Science
- Inventory management
- Office
- Health savings account
- AD&D insurance
Bicycle Service Lead
Ridepanda —Seattle, WA
- $28 - $29 an hour
- Full-time
- Mechanic experience
- Mid-level
- Assembly
- Health insurance
- Dental insurance
Quick Apply
Licensed Clinical Supervisor (FT, Monday-Friday)
Connections Health Solutions —Kirkland, WA
- $41.80 - $55.00 an hour
- Full-time
- LMFT
- Mid-level
- Master's degree
- Paid parental leave
- Health savings account
Quick Apply
Motorcycle Shop Parts Counter / Service Writer Lead Everett Powersports
Everett Powersports —Everett, WA
- $30 - $42 an hour
- Full-time
- Sales
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Pest Control Service Manager
Confidential —Kenmore, WA
- $55,000 - $80,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Wireless Sales Associate
White Bear Lakes —Lynnwood, WA
- From $50,000 a year
- Full-time
- Merchandising
- Mid-level
- Office
- 401(k)
- Employee discount
Quick Apply
TTC ENVIRONMENTAL SERVICES MANAGER
15333 Vashon Hwy SW —Vashon, WA
- $28.95 - $38.54 an hour
- Weekends as needed
- Background check
- Clean driving record
- Hospital
Quick Apply
Restaurant Manager - University Village
JOEY Restaurants —Seattle, WA
- $80,500 - $90,000 a year
- Email
- Sales
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Area Sales Manager
Fairbanks Scales —Seattle, WA
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
3d
Sr. Manager, Design Program Management, Devices and Services Design Team
Amazon.com Services LLC —Seattle, WA
- $160,100 - $216,600 a year
- Full-time
- 5 years
- Presentation skills
- Senior level
- AD&D insurance
- Health insurance
10d
Clinical Supervisor Outpatient Services
Newport Healthcare —Kirkland, WA
- $100,000 - $117,000 a year
- Evenings as needed
- LMFT
- Mid-level
- Residential
Quick Apply
Principal, Technical Program Manager , Amazon Customer Service
Amazon.com Services LLC —Seattle, WA
- $177,000 - $239,400 a year
- Full-time
- 5 years
- Product management
- Senior level
- AD&D insurance
- Health insurance
11d
02 Journeyman Electrician – Lead Position (Service / Install Specialist)
Huckleberry Electric —Edmonds, WA
- $40.46 - $56.68 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Fuel card
- Paid time off
Quick Apply
Dedicated Meta Technician Expert - Full Time
Channel Partners —Bellevue, WA
- $23.50 - $25.00 an hour
- Overtime
- Writing skills
- Merchandising
- High school diploma or GED
- Paid training
- Paid holidays

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service manager jobs near bellevue, wa

Principal Technical Program Manager, Amazon Customer Service

Amazon.com Services LLC -
Seattle, WA

Apply Now

Job Details

Full-time
$177,000 - $239,400 a year
5 days ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

8 years
Product management
Senior level
Leadership

Full Job Description

Come build the future of Amazon Customer Service (CS) with us. Quality & Escalation’s vision is to deliver exceptional customer experiences that restore customer trust through continuous inspection, innovation, and improvement. Q&E exists to provides Tier 2 support to frontline teams when the ‘Andon cord’ is raised on customer experience issues. We resolve customer escalations across all sources while focusing on identifying and eliminating their root causes. We design and implement frameworks to measure service quality and leads technology and programmatic initiatives to continuously improve the quality of service across all CS interactions and touchpoints. Q&E is a large and impactful Operational, Program and Product teams across 6K Amazonians, spanning 30+ countries.

A key priority our team will deliver is Quality of Service (QoS), a foundational multi-dimensional program to transform how CS observes, measures, and improves customer experience across all interactions.

QoS will establish consistent, scalable measurement frameworks, strengthen observability, and deliver mechanisms that turn insights into continuous improvement. It will surface key customer experience trends, defects, and gaps across all touchpoints (human-assisted, self-service, etc.) to enable faster, data-driven action at scale.

The Principal Technical Program Manager, QoS will lead a multi-year program, leading the strategy, execution, and cross-org alignment to build end-to-end CS observability, improve interaction measurement, and improve the overall CS interaction experience.

Key job responsibilities

Design, launch and own the complex, multi-year QoS program, driving the overall strategy, working backwards plan, execution mechanisms, milestones, and cross-functional delivery required to achieve our vision.

Define, launch, and drive program goals aligned to organizational priorities, including improving quality of service, reducing cost-to-serve, and strengthening the technical foundation.

Collaborate with tech-and non-tech product, program, software development partners on QoS capability developments, builds and expansions.

Establish scalable program governance, operating rhythms, dependency management, and risk mitigation mechanisms that bring together partner teams across orgs.

Translate and represent complex requirements, program progress, risks, and strategic one-way, two-way door decisions into clear and influential narratives up to S-Team level, XBRs, OP1/2, roadmap reviews, and org wide updates.

Be adept at building consensus through influencing, driving accountability, decision-making, and proactively resolving bottlenecks, and challenges impacting program outcomes.

Operate autonomously with high judgment in ambiguous and undefined areas, demonstrating strong ownership, deep curiosity, and the ability to make quality decisions.

Serve as an escalation point for cross-functional blockers and program-level decisions.

Identify opportunities to simplify, automate, and scale program execution through data-driven mechanisms and GenAI-enabled solutions.

Identify risks and opportunities across technical strategies, architectures, and engineering organizational structures to drive scalable, effective, and high-impact outcomes.

Advocate relentlessly for Amazon customers by thinking big, raising the quality bar, and drive long-term solutions that improve customer experience and Quality of Service outcomes at scale.

Develop and mentor the Technical Program Management community across the organization, fostering capability growth, knowledge sharing, and leadership development.

BASIC QUALIFICATIONS

8+ years of technical product or program management experience
8+ years of working directly with engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

8+ years of hands-on work managing complex technology projects experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience working in Customer Service technical transformation programs

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually

Apply Now

Refine Your Search

service manager jobs in bellevue, wa

Principal Technical Program Manager, Amazon Customer Service

Customer Service Manager

Service Manager

Service Manager II

Service Manager

Store Manager

Manager, IT Service Desk

Bicycle Service Lead

Licensed Clinical Supervisor (FT, Monday-Friday)

Motorcycle Shop Parts Counter / Service Writer Lead Everett Powersports

Pest Control Service Manager

Wireless Sales Associate

TTC ENVIRONMENTAL SERVICES MANAGER

Restaurant Manager - University Village

Area Sales Manager

Sr. Manager, Design Program Management, Devices and Services Design Team

Clinical Supervisor Outpatient Services

Principal, Technical Program Manager , Amazon Customer Service

02 Journeyman Electrician – Lead Position (Service / Install Specialist)

Dedicated Meta Technician Expert - Full Time

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