Top 1577 Customer service team lead Jobs in Berkeley, Ca

Customer Service Representative
Community Choice Financial Family of Brands —Oakland, CA
- $21 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Full Time Customer Support Representative
Auralink Inc —San Leandro, CA
- $3,200 - $4,800 a month
- Full-time
- Background check
- Organizational skills
- In-person
- 401(k)
Quick Apply
9d
Customer Specialist - Full Time
Carmax —Pleasant Hill, CA
- $21.50 - $32.30 an hour
- 8 hour shift
- Microsoft Excel
- Dealership
- Customer service
- Paid jury duty
- Paid holidays
Cashier/Customer Service (up to $25/hour)
Pizzeria Violetta —Oakland, CA
- $23 - $25 an hour
- Part-time
- English
- Ability to lift 50 pounds
- In-person
- Employee discount
- Flexible schedule
Quick Apply
6d
Lead Customer Service Representative
Campus Veterinary Clinic —Berkeley, CA
- $26 - $36 an hour
- Full-time
- Clinic experience
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Agent Part Time
American Airlines —San Francisco, CA
- From $22.51 an hour
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
8h
Customer Experience Specialist
Twitch —San Francisco, CA
- $66,300 - $115,400 a year
- Google Workspace
- Research
- Mid-level
- AD&D insurance
- Disability insurance
Lead Service Coordinator
SATELLITE AFFORDABLE HOUSING ASSOCIATES —Berkeley, CA
- $34.86 - $37.26 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Quick Apply
Operations & Visual Manager - Berkeley, 4th St
ALO —Albany, CA
- $28.85 - $36.54 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- 5 years
- Commuter assistance
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Berkeley, CA
- $19.70 - $20.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER
University of California Office of the President —Oakland, CA
- $105,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Analysis skills
- Health insurance
- Retirement plan
OAK - Customer Service Agent Delta - Part Time
Unifi Aviation, LLC —Oakland, CA
- $20.97 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
7d
Operations Manager-CA
CVS Health —Berkeley, CA
- $24.61 - $38.61 an hour
- Overtime
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
9d
Customer Support
Candid Health —San Francisco, CA
- $70,000 a year
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health insurance
SEASONAL CUSTOMER CARE SPECIALIST
Serena and Lily, Inc —Sausalito, CA
- $22 an hour
- Seasonal
- Remote
- English
- Organizational skills
- Communication skills
8d
Shift Supervisor
Blue Bottle Coffee —Berkeley, CA
- $21.32 an hour
- Weekends as needed
- 18 years or older
- Sales
- Inventory management
- Commuter assistance
- Health insurance
Quick Apply
Customer Service Agent
Fragile —San Francisco, CA
- $25 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
Campus Veterinary Clinic —Berkeley, CA
- $21.00 - $24.50 an hour
- 4 hour shift
- Clinic experience
- High school diploma or GED
- Older adults
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Associate
Walgreens —Berkeley, CA
- $19.18 - $20.00 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Operations Specialist
Kinder's —Walnut Creek, CA
- $100,000 - $115,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k)
Quick Apply

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Customer Service Representative

Community Choice Financial Family of Brands -
Oakland, CA

Apply Now

Job Details

Full-time
$21 an hour

Benefits

Paid training
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Pet insurance

Qualifications

Customer communication
Driving
Productivity software
POS systems
Quality data entry
Customer data entry

Full Job Description

Your Opportunity:

Customer Service Representative

California Check Cashing Stores

Oakland, CA

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!

What We Offer:

Compensation

The hourly wage for the position is $21.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks*

Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!

Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What We’re Looking For – Qualifications and Skills:

A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice to Haves – Preferred Qualifications and Skills

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).

What You’ll Do - Essential Duties and Responsibilities:

Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Assist in customer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**

**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.

Workplace Awards & Recognition:

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek.

Our Purpose:

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’ll thrive here? Learn more at https://www.ccffamilyofbrands.com/explore-careers

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Community Choice Financial® Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

#INDMGR

Apply Now

Refine Your Search

customer service team lead jobs in berkeley, ca

Customer Service Representative

Full Time Customer Support Representative

Customer Specialist - Full Time

Cashier/Customer Service (up to $25/hour)

Lead Customer Service Representative

Customer Service Agent Part Time

Customer Experience Specialist

Lead Service Coordinator

Operations & Visual Manager - Berkeley, 4th St

Customer Service Associate I

CUSTOMER SERVICE SUPERVISOR-2 in RETIREMENT ADMINISTRATION SERVICE CENTER

OAK - Customer Service Agent Delta - Part Time

Operations Manager-CA

Customer Support

SEASONAL CUSTOMER CARE SPECIALIST

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Customer Service Agent

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Customer Service Associate

Customer Operations Specialist

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