Top 261 Customer relations manager Jobs in Beverly Hills, Ca

Enterprise Customer Success Manager, Amazon Freight Customer Success
Amazon.com Services LLC —Santa Monica, CA
- $113,100 - $160,000 a year
- Full-time
- Fair chance
- Senior level
- Master of Business Administration
- AD&D insurance
- Health insurance
8d
Customer Success Manager
CloudMyBiz —Sherman Oaks, CA
- Mid-level
- 3 years
- Organizational skills
Senior Sales Manager
C SEED Entertainment Systems GmbH —Beverly Hills, CA
- $80,000 - $120,000 a year
- Email
- 5 years
- Business development
- Travel
- Health insurance
- Paid time off
Quick Apply
Senior Corporate Sales Manager
Sheraton Universal Hotel —Universal City, CA
- $95,000 - $105,000 a year
- Weekends as needed
- Marketing
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Business Development Manager
Westlake Ace Hardware —La Crescenta, CA
- $60,000 - $75,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Sales Manager – Electrical Products- GFCI OUTLETS
3Grace Electrical USA, Inc. —Monrovia, CA
- $60,000 - $80,000 a year
- Contract
- Background check
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Business Transient Sales Manager
Crowne Plaza Los Angeles Harbor Hotel —San Pedro, CA
- $90,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
4d
Business Development Manager | Emergency Restoration & Reconstruction
Servpro of Van Nuys South —Van Nuys, CA
- $24 - $30 an hour
- Full-time
- Hybrid work
- Background check
- Clean driving record
- Marketing
- Continuing education credits
- Opportunities for advancement
Quick Apply
Key Account Manager
Studex —Gardena, CA
- $50,000 - $150,000 a year
- Full-time
- Sales
- 5 years
- Business development
- Health insurance
- Dental insurance
Quick Apply
Channel Sales Manager (UCaaS / MVNO)
Eton Infocomm Technology Inc —San Gabriel, CA
- $60,000 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
11d
Area Sales Manager - Southern California
Bidadoo Inc —Los Angeles, CA
- $60,000 - $80,000 a year
- Full-time
- Computer literacy
- 3 years
- Travel
- 401(k)
Quick Apply
Territory Sales Manager
PartsXpress —California
- $50,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Sales & Customer Service Manager
Mac Incorporated —Santa Fe Springs, CA
- $165,000 - $185,000 a year
- Monday to Friday
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Transportation & Client Relations Manager
Golden Sate Chauffeur —Marina del Rey, CA
- From $70,000 a year
- Full-time
- Clean driving record
- Mid-level
- Business development
Quick Apply
B2B Account Coordinator / Manager
TOJI Co. —Glendale, CA
- $52,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
Quick Apply
Assistant General Manager (AGM)
HardWorx Fitness —Long Beach, CA
- From $17 an hour
- Weekends as needed
- Background check
- Spanish
- Sales
- Paid training
Quick Apply
AG Western Farm & Ranch District Sales Manager
Liphatech —California
- $80,000 - $115,000 a year
- Full-time
- Remote
- Clean driving record
- Microsoft Excel
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Customer Retention & Experience Manager
Whitaker Dog —Glendale, CA
- $70,000 - $72,000 a year
- Email
- Google Workspace
- Mid-level
- Office
Quick Apply
9d
Territory Sales Manager
The N2 Company —Los Angeles, CA
- Hybrid work
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Territory Sales Manager
The N2 Company —Pasadena, CA
- Hybrid work
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply

I want to receive the latest job alert for customer relations manager in beverly hills, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations manager jobs near beverly hills, ca

Territory Sales Manager jobs in Los Angeles, CA

Account Manager jobs in Glendale, CA

Assistant General Manager jobs in Long Beach, CA

Customer Experience Manager jobs in Glendale, CA

Customer Service Manager jobs in Santa Fe Springs, CA

Customer Success Manager jobs in Santa Monica, CA

Territory Sales Manager jobs in California

District Sales Manager jobs in California

Regional Sales Manager jobs in Los Angeles, CA

Business Manager jobs in San Pedro, CA

Entry Level Business jobs in Phoenix, AZ

Learning Development jobs in Jacksonville, FL

Business Development Manager jobs in Virginia

Business Development Manager jobs in Roseville, CA

American Express Global Business Travel jobs in Remote

Business Management Degree jobs in Houston, TX

Business Development Manager jobs in Toledo, OH

Business Development Manager jobs in Hillside, NJ

Senior Sales Manager jobs in Dallas, TX

Sales Manager jobs in Wilmington, NC

Enterprise Customer Success Manager, Amazon Freight Customer Success

Amazon.com Services LLC -
Santa Monica, CA

Apply Now

Job Details

Full-time
$113,100 - $160,000 a year
8 days ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales management systems proficiency
CRM system proficiency
Sales automation technologies

Full Job Description

DESCRIPTION

Amazon Freight, a key pillar within Amazon Supply Chain Services (ASCS), is looking for a Customer Success Manager to join our Enterprise Customer Success team. This is a customer facing relationship management role within our commercial organization. You will serve as the primary operational partner for Amazon Freight's largest enterprise shippers, owning the customer relationship, identifying systemic issues that impact their experience, and coordinating cross functional teams to drive resolution.

Key job responsibilities

Own the enterprise customer operational relationship across all freight modes (TL, IMDL, LTL), serving as the single threaded point of contact for your accounts' operational points of contact
Identify systemic operational defects impacting your accounts using performance dashboards and customer feedback. Quantify the problem in dollars, loads, and retention risk
Coordinate cross functional teams to resolution: gather customer insights, understand requirements, bring the right internal teams together, align on the path forward, and ensure we deliver. You don't solve problems alone but you own making sure they get solved
Own the customer facing performance narrative. Lead Quarterly Business Reviews, produce recovery plans during performance degradation, and proactively communicate progress on open issues with timelines and measurable targets
Own escalation communication to customer executives when something goes wrong: what's happening, what we're doing about it, and how we're tracking toward resolution
Own internal reporting, including MBRs, account bridges, and leading inspection mechanisms for your accounts. Report out on performance metrics, cost inputs, and customer KPIs
Influence customer operations to drive optimal inputs that lower our costs. Define what good looks like, measure it, and partner with customers to change how they operate
Activate structured recovery programs before the customer escalates

A day in the life
Your day starts with account health dashboards, spotting a detention-charge trend at one customer's facilities and digging into its cause. By midmorning you're briefing a customer's regional transportation director on performance, then rallying ops and pricing partners on a structural issue hitting multiple facilities. After lunch you build your MBR narrative, quantifying your team's impact and open items. Later you lead a working session with operations and product on a fix to prevent recurring defects, then close by updating a customer VP on a two-week escalation, showing progress against committed targets.

About the team
The Enterprise Customer Success team is newly formed within Amazon Freight's commercial organization. This team serves as the single threaded relationship owner for our largest customers' operational points of contact. We exist to ensure that every enterprise shipper on our platform experiences the service level we committed to, and when they don't, we coordinate the teams that fix it.

BASIC QUALIFICATIONS

Experience positioning and selling innovative solutions to new and existing customers and market segments
Experience with sales CRM tools such as Salesforce or similar software

PREFERRED QUALIFICATIONS

• Experience in multi modal freight (truckload, intermodal, LTL) with understanding of shipper pain points across modes
• Background in program management or consulting where you've driven change across organizational boundaries
• Familiarity with root cause analysis frameworks and continuous improvement methodologies
• Experience with enterprise customer success models (health scoring, tiered engagement, churn prediction)
• Supply chain expertise with the ability to understand and quantify operational inputs and their cost implications
• MBA or equivalent experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Monica - 113,100.00 - 160,000.00 USD annually
USA, IL, Chicago - 113,100.00 - 160,000.00 USD annually
USA, WA, Bellevue - 113,100.00 - 160,000.00 USD annually

Apply Now

Refine Your Search

customer relations manager jobs in beverly hills, ca

Enterprise Customer Success Manager, Amazon Freight Customer Success

Customer Success Manager

Senior Sales Manager

Senior Corporate Sales Manager

Business Development Manager

Sales Manager – Electrical Products- GFCI OUTLETS

Business Transient Sales Manager

Business Development Manager | Emergency Restoration & Reconstruction

Key Account Manager

Channel Sales Manager (UCaaS / MVNO)

Area Sales Manager - Southern California

Territory Sales Manager

Sales & Customer Service Manager

Transportation & Client Relations Manager

B2B Account Coordinator / Manager

Assistant General Manager (AGM)

AG Western Farm & Ranch District Sales Manager

Customer Retention & Experience Manager

Territory Sales Manager

Territory Sales Manager

I want to receive the latest job alert for customer relations manager in beverly hills, ca

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Job Seeker Tools

Employer Tools

Browse

Stay Connected