Top 99 customer service Jobs in branson, mo

Resort Front Desk Agent- FQ2
Lemonjuice Solutions —Branson, MO
- $16 an hour
- 8 hour shift
- Background check
- High school diploma or GED
- Trade school
- Health savings account
- Health insurance
Quick Apply
1d
Front Desk Clerk
Hilton Grand Vacations —Shell Knob, MO
- Full-time
- Driver's License
- Entry level
- Resort
- Employee stock purchase plan
- Health insurance
Office Coordinator/Customer Service
Ryan Lawn & Tree Inc —Branson, MO
- From $20 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Patient Experience Specialist – Rare Opening! (Branson, MO)
NuVive Medical Center —Branson, MO
- $18 - $22 an hour
- Full-time
- Sales
- Hospital
- Customer service
- Paid time off
- Employee discount
Quick Apply
2d
Customer Service Associate I
Dollar Tree —Branson, MO
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Representative
Aire Serv —Branson, MO
- $15 - $18 an hour
- Overtime
- Computer literacy
- Office
- Administrative experience
Quick Apply
Part-Time FRONT DESK AGENT
Hilton Promenade at Branson Landing —Branson, MO
- Part-time
- Hotel
- Accounting
- Computer skills
Quick Apply
6d
Front Desk Assocaite
Chateau on the Lake - Atrium Hospitality —Branson, MO
- $16.80 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Guest Services Associate I - Worldmark Branson Resort
Travel + Leisure Co. —Branson, MO
- From $17 an hour
- Part-time
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
Front Desk Staff
Arbus Hospitality —Branson, MO
- $16 - $20 an hour
- Full-time
- Serving
- Basic math
- Hotel
- Paid time off
- Employee discount
Quick Apply
Customer Service Representative (Part-Time)
Sight & Sound Theatres —Branson, MO
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Customer Service Associate
Dollar Tree —Branson, MO
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Forsyth, MO
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative - Contract to Hire
i7 LLC —Branson, MO
- $20 - $25 an hour
- Urgently hiring
- Hospitality
- Office
- Organizational skills
- Family leave
Quick Apply
3d
Front Desk Associate
Angel Inn Hotel —Branson, MO
- $15 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Employee discount
Quick Apply
4d
Front Desk Agent
AmericInn by Wyndham Branson —Branson, MO
- $15 - $16 an hour
- Weekends as needed
- Background check
- Customer service
- Hotel
Quick Apply
Front Desk AM/PM
Still Waters Resort —Branson, MO
- From $17 an hour
- Weekends as needed
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Customer Service Representative
U-Haul —Branson, MO
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Domino's Pizza | Team Ozarks —Branson, MO
- Part-time
- Writing skills
- Quick service & fast food restaurant
- 16+ years old
- Employee discount
- Flexible schedule
Quick Apply
Customer Service Representative (Full-Time)
Sight & Sound Theatre —Branson, MO
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- High school diploma or GED

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Resort Front Desk Agent- FQ2

Lemonjuice Solutions
Branson, MO

Quick Apply

Job Details

Full-time
$16 an hour
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Employee relationship building

Full Job Description

Looking for a dedicated, team-oriented candidate to join our Front Desk team at our French Quarter II property in Branson, Missouri!

Work Type: Full-time. Hourly. Year-round.

Work Schedule: 40 hours a week. 8-hour shifts.

Must be available to work on Saturdays.

Robust benefits available for this position.

Position Summary:

Processes all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secures payment; activate/reissue room keys. Ensures rates match established codes, and document exceptions. Communicates to appropriate staff when guests are waiting for an available room. Advises guest of messages. Clears departures in computer system. Coordinates with Housekeeping to track room status and guest concerns. Files guest paperwork or documentation. Operates telephone switchboard station. Runs and checks daily reports, contingency lists, and credit card authorization reports. Supplies guests with directions and information. Answers, records, and processes all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Counts and secures bank at beginning and end of shift. Processes all payment types, vouchers, paid-outs, charges, and provide change.

Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Perform other reasonable job duties as requested by Supervisors.

Key Duties/Accountabilities

Answers telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.
Speaks to guests and co-workers using clear, appropriate, and professional language.
Discusses work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Talks with and listens to other associates to effectively exchange information.
Exchanges information with other associates using electronic devices (e.g., pagers and two-way radios, email).
Activates room keys using electronic key machine and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.
Ensures rates match market codes and that any exceptions are documented and include an explanation.
Secures valid form of payment (e.g., credit card, cash) prior to issuing room key.
Processes all guest check-ins by confirming reservations in computer system verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
Processes all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay.
Accommodates requests for room changes when possible.
Communicates to appropriate staff that there are guests that are waiting for an available room.
Verifies and adjusts billing for guests. Sets up accurate accounts for each guest upon check-in according to their requirements (i.e., shares, separate room/tax/incidentals, comp).
Assigns room according to guest request and preferences whenever possible.
Informs guest of any messages (e.g., voicemail, mail, faxes) received for them and send to room if required.
Keeps track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.
Clears departures in computer system to document that rooms are no longer occupied.
Coordinates with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
Reviews requests for late check-outs and approve according to occupancy.
Files guest paperwork or documentation.

Preferred Qualifications

**Kindly be advised that all educational credentials listed on your resume will be subject to verification and validation.**

High school diploma or G.E.D.; or one year of related experience and/or training; or equivalent combination of education and experience
Vocational School Degree or Business Certification.

Company Culture

Celebrate Success
Strive for Excellence
Seek to Understand
Adapt Quickly
Tell the Truth
Change Champions
Human Centric

Expected hours: No less than 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in branson, mo

Resort Front Desk Agent- FQ2

Front Desk Clerk

Office Coordinator/Customer Service

Front Desk Patient Experience Specialist – Rare Opening! (Branson, MO)

Customer Service Associate I

Customer Service Representative

Part-Time FRONT DESK AGENT

Front Desk Assocaite

Guest Services Associate I - Worldmark Branson Resort

Front Desk Staff

Customer Service Representative (Part-Time)

Customer Service Associate

Customer Service Associate I

Customer Service Representative - Contract to Hire

Front Desk Associate

Front Desk Agent

Front Desk AM/PM

Customer Service Representative

Customer Service Representative

Customer Service Representative (Full-Time)

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