Top 4178 Business services representative Jobs in Burbank, Ca

Specialist, Club Member Services
The Los Angeles Rams —Woodland Hills, CA
- $70,304 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Executive Assistant - Hybrid
Skyrocket Education —Pasadena, CA
- $2,640.00 - $2,858.46 a week
- Full-time
- Hybrid work
- 5 years
- Research
- Mid-level
Salesforce Administrator – Five9 & Revenue Operations
Allegiance Gold —Calabasas, CA
- From $150,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
12d
Assistant Director, CCFA
Child Care Resource Center, Inc. —Chatsworth, CA
- From $125,195.20 a year
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
5d
Senior Information Security Lead
Genesis Capital LLC —Sherman Oaks, CA
- $125,000 - $165,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Health savings account
- Health insurance
Quick Apply
Automotive Sales Representative
Nissan of Valencia —Valencia, CA
- $35,000 - $150,000 a year
- Weekends as needed
- Dealership
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Financial Services Representative
New York Life —Glendale, CA
- $85,000 - $260,000 a year
- Weekends as needed
- Hybrid work
- Sales
- Customer service
- No experience needed
- Profit sharing
- Paid training
Quick Apply
International Franchise seeks Print Production Specialist
Minuteman Press International —San Fernando Valley, CA
- $55,000 - $60,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales Representative / Account Manager
Uni Universal Electrics Inc —North Hollywood, CA
- $4,000 - $15,000 a month
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Mileage reimbursement
- Flexible schedule
Quick Apply
12d
Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Weekends as needed
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Senior Attorney
Confidential —Glendale, CA
- $175,000 - $225,000 a year
- Full-time
- Hybrid work
- Writing skills
- 11+ years
- Business development
- Profit sharing
- Disability insurance
Quick Apply
1d
Republic Sales Executive - Santa Barbara/Ventura County/Thousand Oaks
American Textile Maintenance Co INC —Los Angeles, CA
- $52,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
AT&T Enrollment Representative
Florida Telecommunications Services —Van Nuys, CA
- $51,000 - $59,000 a year
- Full-time
- Bachelor's degree
- In-person
- Reliable transportation
Quick Apply
7d
Outside Sales Representative
Corkys Pest Control, Inc. —Los Angeles, CA
- $66,560 - $175,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Travel reimbursement
- Health savings account
Quick Apply
Paralegal
LAWYERS for JUSTICE, PC —Glendale, CA
- $30 - $40 an hour
- Full-time
- Customer service
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Interim Housing Supervisor
Bridge to Home SCV —Santa Clarita, CA
- From $66,560 a year
- Overtime
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
11d
Senior Business Analyst
Genesis Capital LLC —Sherman Oaks, CA
- $120,000 - $160,000 a year
- Full-time
- Office
- Bachelor's degree
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Health Insurance Sales Representative
Champion Health Plan —Los Angeles, CA
- From $60,000 a year
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
5d
LEGAL FORWARDING REPRESENTATIVE
Creditors Adjustment Bureau —Sherman Oaks, CA
- $25 - $32 an hour
- Full-time
- Microsoft Excel
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Entry Level Sales Representative
Premium Merchant Funding —Los Angeles, CA
- $60,000 - $120,000 a year
- Full-time
- Office
- Entry level
Quick Apply

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Specialist, Club Member Services

The Los Angeles Rams
Woodland Hills, CA

Quick Apply

Job Details

$70,304 a year

Qualifications

Confidential information handling
Microsoft Excel
Web-based survey tools
Microsoft Outlook
Client database systems
Digital survey tools
Conflict management
Time-based sales targets
Customer information system software
Event customer service

Full Job Description

The role of Specialist, Club Member Services is to consistently provide a world-class, on-brand year-round experience for Rams Club Season Ticket Members through timely proactive and reactive relationship building strategies. An ideal candidate is a hardworking, team-oriented individual with strong writing and relationship skills. This individual should demonstrate proven success in a customer service or sales professional setting and be willing to immediately contribute to the goals of the department.

The Specialist will be directly responsible for a defined group of existing Club Season Ticket Members and will participate in all aspects of season ticket renewals, customer service and member events, with a goal of creating an exceptional experience for all member. This role will focus on using CRM tools, member data and touchpoint campaigns to increase their Member's engagement, loyalty, satisfaction, and retention rates.

This person will be an integral part of the overall Rams Client Services Department that will create and deliver best in class gameday service and experiences for all Season Ticket Members, local and visiting fans from around the world. Employees must be able to perform the essential functions of this position satisfactorily. The requirements listed below are representative of the duties, knowledge, skills, and/or abilities required.

Responsibilities:

Successfully achieve the season ticket renewal goal for your assigned accounts and positively contribute to team efforts to achieve the overall renewal and revenue goals.
Effectively manage assigned Season Ticket Member accounts by engaging with Members through daily outbound activities (phone calls, emails, text, and Facebook discussions, etc.). During in-person events and gamedays, engage with Members face-to-face during seat visits or other interactions.
Monitor various inbound communication channels, including, but not limited to, phone, email, text and social media, to assist Season Ticket Members and general fans.
Become an expert on all seat products, benefits, and services to proactively anticipate the needs of our Club Season Ticket Members and guarantee the highest level of satisfaction.
Be a primary fan-facing representative at all Rams home games to ensure an exceptional experience for all ticketed guests. Functions may include, but are not limited to, working member experiences, guest resolution, monitoring inbound communication channels and managing service standards in Club spaces
Assist with Season Ticket Member events and experiences including set-up, check-in and general event operations.
Effectively utilize ticketing software and CRM to manage customer accounts and accurately enter all touchpoints and client information gathered into CRM system.
Work with the Ticket Sales team to ensure smooth account transition from completion of sale to the Club Service team.
Meet with the Manager, Club Member Services to review service activity, including progress on touchpoint campaign and renewal goals.
Other duties as assigned.

Qualifications (Skills/Capabilities):

A dynamic, outgoing, self-motivated individual with outstanding communication and natural customer service instincts
Must have high level of interpersonal skills to handle sensitive confidential situations and information
Ability to communicate effectively with prospects, clients, and fans in a professional manner
Passion for working in the NFL, working in a team environment and interacting with fans
Positive and resilient team-centric attitude with a professional demeanor
Collaborative culture builder that works well with a diverse team
Strategic thinker with the ability to handle multiple tasks with varying deadlines
Strong critical thinking, problem solving and conflict resolution skills
Strength in time management, administrative ability, and organization

Experience & Education:

Four-year college degree or graduate degree
A minimum of one year of experience in premium service or sales, or similar role
Proven ability to meet deadlines and quotas

Technical Knowledge:

Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and online survey tools
Experience using Archtics ticketing system and Microsoft/Salesforce CRM
Familiar with social media platforms (Facebook, Twitter, Instagram, YouTube, LinkedIn)

Work Environment:
The Los Angeles Rams is a professional, fast paced, creative business environment. Other environmental conditions:

Housing and transportation within 45 miles of Woodland Hills, CA
Reliable transportation is required for periodic local travel and all work-related mileage will be reimbursed
Ability to work an event-driven schedule, including weekends, evenings, and some holidays. Must be able to work all Los Angeles Rams home games.
Comfortable with face-face, in-person experiences with clients, fans, and prospects
Ability to travel around the stadium interacting with clients and fans during home games
Computer and desk work a significant part of daily activities
Sitting, standing, working with hands for extended periods of time
Occasional lifting of up to 25 pounds may be required

Salary: $70,304/yr + yearly defined bonus plan

The Los Angeles Rams are proud to be an Equal Opportunity Employer.

We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.

#twentry

Quick Apply

Refine Your Search

business services representative jobs in burbank, ca

Specialist, Club Member Services

Executive Assistant - Hybrid

Salesforce Administrator – Five9 & Revenue Operations

Assistant Director, CCFA

Senior Information Security Lead

Automotive Sales Representative

Financial Services Representative

International Franchise seeks Print Production Specialist

Sales Representative / Account Manager

Customer Service Operations Supervisor

Senior Attorney

Republic Sales Executive - Santa Barbara/Ventura County/Thousand Oaks

AT&T Enrollment Representative

Outside Sales Representative

Paralegal

Interim Housing Supervisor

Senior Business Analyst

Health Insurance Sales Representative

LEGAL FORWARDING REPRESENTATIVE

Entry Level Sales Representative

I want to receive the latest job alert for business services representative in burbank, ca

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