Top 1252 Customer service supervisor Jobs in Canton, Ga

Manager Customer Services
Caterpillar —Alpharetta, GA
- $147,760 - $221,640 a year
- Full-time
- Pass drug screening
- Maintenance
- Analysis skills
- Health savings account
- Paid holidays
5d
Service Engineer or Service Manager
DRTECH North America, Inc. —Alpharetta, GA
- $42,000 - $50,000 a year
- Overtime
- Bachelor of Science
- HIPAA
- English
- Health insurance
- Paid time off
Quick Apply
BCBA Clinical Supervisor/Certified Autism Specialist
Confidential —Marietta, GA
- $50,000 - $100,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Mid-level
Quick Apply
Maintenance Supervisor
OneStreet Residential —Marietta, GA
- $30 - $31 an hour
- Extended hours
- Background check
- Ability to walk for extended periods
- Computer literacy
- Wellness program
- Paid holidays
Quick Apply
Regional Service Operations Manager (Hybrid)
Aggregate Trades —Milton, GA
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- 5 years
- Health savings account
- Paid holidays
Quick Apply
8d
BCBA Clinical Supervisor
Big Dreamers ABA —Sandy Springs, GA
- $90,000 - $125,000 a year
- Part-time
- Management
- Mid-level
- Master's degree
Quick Apply
6d
Agency Manager - State Farm Agent Team Member
Mitchell Smith - State Farm Agent —Alpharetta, GA
- $150,000 - $225,000 a year
- Full-time
- Mid-level
- Office
- Recruiting
- Profit sharing
- Health insurance
Quick Apply
Team Lead Roofing Sales Representative
Northpoint Roofing Systems —Kennesaw, GA
- $60,000 - $250,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Supervising experience
- Paid training
- Health insurance
Quick Apply
Clinicial Supervisor, Progressive Care Unit
Northside Hospital —Cumming, GA
- Nursing
- RN License
- PALS Certification
Bilingual Operations Manager – Valet Trash Services
Confidential —Alpharetta, GA
- $60,000 - $65,000 a year
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Freight Forwarding Operator/Supervisor (ATLANTA/GA, CERRITOS/CA) ENG./KOREAN REQUIRED
OTA AMERICA INC —Duluth, GA
- $50,000 - $70,000 a year
- Urgently hiring
- Microsoft Outlook
- Sales
- English
- Paid holidays
- Health insurance
Quick Apply
Maintenance Supervisor
Willow Bridge Property Company —Canton, GA
- Overtime
- Computer literacy
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Social Work Supervisor - Scottish Rite
Children's Healthcare of Atlanta —Atlanta, GA
- Full-time
- Computer literacy
- Licensed Clinical Social Worker
- Windows
Quick Apply
Production Supervisor - Bottle Making Section
TriCom Quest —White, GA
- $75,000 a year
- Full-time
- Background check
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
General Manager for Tree Service-Must have experience in tree industry and be a Certified Arborist
Acorn Tree Care, Inc —Cumming, GA
- From $80,000 a year
- Full-time
- Background check
- Management
- Customer service
- Cell phone reimbursement
Quick Apply
Atlanta Real Estate Agent — Leads Provided | Virtual Team | Full-Time
TRITORI Group powered by VPR —Marietta, GA
- Part-time
- Mid-level
- Real Estate License
- Work from home
10h
Dispatcher/Supervisor
Millennium Pallets, LLC —Acworth, GA
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
Atlanta Real Estate Agent — Leads Provided | Virtual Team | Full-Time
TRITORI Group powered by VPR —Alpharetta, GA
- Part-time
- Mid-level
- Real Estate License
- Work from home
10h
Service Manager
Hilltop Residential —Peachtree Corners, GA
- $32 - $35 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
11d
Clinical Services Manager (Registered Nurse)
Passion To Care Georgia —Atlanta, GA
- $100,000 - $130,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
8d

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Manager Customer Services

Caterpillar -
Alpharetta, GA

Apply Now

Job Details

Full-time
$147,760 - $221,640 a year
5 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Customer communication
Employee relationship building

Full Job Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Electric Power

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing
emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable
world for future generations!

Role Definition
Directs all activities and staff for technical field service programs for product installation, troubleshooting, maintenance, repair, and customization. Build service relationships with external and internal customers to facilitate enterprise strategy. Supervises and mentors junior service personnel in service policies and technical resolutions. Acts as a point of escalation for service technical and scheduling issues. Facilitates cross functional training between teams on new product elements as pertaining to service.

What You Will Do

Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization.
Directs, motivates and develops the team. Supports the culture and values of the organization. Facilitates smooth workflow; ensures high standards and quality of technical work.
Drives the development of work plans, budgets, schedules and evaluation criteria for field service activities, projects and personnel.
Designs and prices field services to meet demand and both timing and financial targets; negotiates customized technical support agreements.

What You Will Have
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Facilitates creation of the 'right' products and services to resolve customer business issues.
Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
Advises others on creating customer focused environments in various scenarios.
Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
Communicates and models the criticality of customer focus as an organizational strategy.

Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.

Advises on advanced data gathering and analysis methodologies and technologies.
Oversees data gathering and analysis activities within the organization.
Documents sources and validates the accuracy of data analysis by evaluating the pros and cons of data analysis methods used.
Implements procedures and policies within a data processing function.
Teaches others how to improve the validity and reliability of data used in various analyses.
Evaluates best practices of data gathering and analysis within the industry.

Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Anticipates customers' needs and satisfies them proactively.
Resolves complex customer complaints or problems.
Teaches others how to deliver excellent customer service in a variety of settings.
Applies the concept of 'Moments of Truth' to customer service.
Participates in developing a variety of effective ways to deal with difficult customers.
Recovers from a service failure in a way that enhances customer's esteem of the organization.

Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.

Analyzes and fully documents client requirements.
Applies experience to developing and executing multiple consulting assignments.
Works with client to identify alternative solutions and associated pro's and con's.
Prepares proposals and presentations for a consulting opportunity.
Manages all aspects and phases of a consulting relationship. Monitors consulting assignments versus expectations.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Delivers helpful feedback that focuses on behaviors without offending the recipient.
Listens to feedback without defensiveness and uses it for own communication effectiveness.
Makes oral presentations and writes reports needed for own work.
Avoids technical jargon when inappropriate.
Looks for and considers non-verbal cues from individuals and groups.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Communicates to clients regarding expectations of all parties.
Participates in negotiating the terms of the business relationship.
Conducts periodic reviews of work effort, progress, issues, and successes.
Maintains productive, long-term relationships with clients or vendors.
Creates opportunities to educate support teams on client priorities.
Empowers others to establish collaborative, healthy relationships.

Additional Information

Location: Alpharetta, GA
Travel: Up to 50-75% travel associated with this position.
Visa sponsorship IS NOT available for this position.

#LI

Summary Pay Range:

$147,760.00 - $221,640.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

These benefits also apply to part-time employees

Posting Dates:

July 27, 2026 - August 10, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

Apply Now

Refine Your Search

customer service supervisor jobs in canton, ga

Manager Customer Services

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Regional Service Operations Manager (Hybrid)

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Clinicial Supervisor, Progressive Care Unit

Bilingual Operations Manager – Valet Trash Services

Freight Forwarding Operator/Supervisor (ATLANTA/GA, CERRITOS/CA) ENG./KOREAN REQUIRED

Maintenance Supervisor

Social Work Supervisor - Scottish Rite

Production Supervisor - Bottle Making Section

General Manager for Tree Service-Must have experience in tree industry and be a Certified Arborist

Atlanta Real Estate Agent — Leads Provided | Virtual Team | Full-Time

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Atlanta Real Estate Agent — Leads Provided | Virtual Team | Full-Time

Service Manager

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