Top 1325 Guest service manager Jobs in Charlotte, Nc

Assistant General Manager
EXHIBITION HUB —Charlotte, NC
- $50,000 - $60,000 a year
- Temporary
- Background check
- 18 years or older
- Mid-level
- Paid training
- Health insurance
Quick Apply
2d
Restaurant General Manager
Viva Chicken —Charlotte, NC
- $80,000 - $100,000 a year
- Full-time
- 21 years or older
- US work authorization
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
Restaurant Manager
Deluxe Fun Dining —Charlotte, NC
- $65,000 - $85,000 a year
- Weekends as needed
- Restaurant management
- Mid-level
- 3 years
- Paid training
- Paid time off
Quick Apply
Dining Services - Manager in Training
Healthcare Services Group, Inc. —Concord, NC
- Full-time
- Customer service
- Sanitation
- Mid-level
- COVID-19 protective measures
- Employee stock purchase plan
12d
FOH Manager for Fine Dining Steakhouse
Sullivan's Steakhouse —Charlotte, NC
- From $65,000 a year
- Weekends as needed
- Background check
- ServSafe
- Restaurant management
- Paid training
- Health insurance
Quick Apply
2d
Guest Service Manager
Le Meridien & Sheraton Charlotte Hotels —Charlotte, NC
- $55 - $60 an hour
- Weekends as needed
- Basic math
- Mid-level
- Hotel
Quick Apply
SUPERICA GENERAL MANAGER – UP TO $120K/yr. + BONUS (South Park / Strawberry Hill)
Rocket Farm Restaurants LLC —Charlotte, NC
- $85,000 - $120,000 a year
- Full-time
- Mentoring
- Recruiting
- Senior level
- Health insurance
- Dental insurance
10d
Hospitality Manager
Bon Appetit —Charlotte, NC
- $90,000 - $100,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
General Manager - Homewood Suites - Charlotte - 1st Ward, Charlotte, North Carolina
Homewood Suites Charlotte (1st Ward) —Charlotte, NC
- $116,258 - $130,790 a year
- Sales
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
General Manager
Wedgewood Weddings —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
General Manager
Eurest —Charlotte, NC
- $104,000 - $114,000 a year
- Urgently hiring
- Background check
- Customer service
- Computer literacy
- Commuter assistance
- Disability insurance
Quick Apply
7d
Assistant General Manager
Drury Hotels Company LLC —Charlotte, NC
- $60,000 - $82,000 a year
- Full-time
- Background check
- Mid-level
- Hotel
- Health savings account
- Health insurance
Quick Apply
Guest Services Manager- Truliant Amphitheater
Live Nation —Charlotte, NC
- Part-time
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
Concessions Manager- Bank of America Stadium
Levy Sector —Charlotte, NC
- $70,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
9d
General Manager (Charlotte area)
Built On Hospitality —Charlotte, NC
- $80,000 - $100,000 a year
- Full-time
- Bar
- Google Workspace
- Microsoft Outlook
Quick Apply
MILITARY TRAVEL SUPPORT OPERATIONS MANAGER
Compass Corporate —Charlotte, NC
- $100,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Excel
- 6 years
- Commuter assistance
- Paid parental leave
Quick Apply
Now Hiring: Front of House Manager | Guard and Grace Charlotte
TAG Restaurant Group —Charlotte, NC
- $75,000 - $85,000 an hour
- Email
- Sales
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
HR Coordinator
Hendrick Motorsports —Charlotte, NC
- Weekends as needed
- Inventory management
- Writing skills
- Mid-level
14d
Director of Operations - Moxy Charlotte Hotel
Lexima —Charlotte, NC
- $90,000 - $120,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Hotel
3d
Assistant General Manager
Puttery —Charlotte, NC
- $65,000 - $72,000 a year
- Weekends as needed
- Heavy lifting
- Ability to walk for extended periods
- 5 years
Quick Apply

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Assistant General Manager

EXHIBITION HUB
Charlotte, NC

Quick Apply

Job Details

Temporary | Full-time
$50,000 - $60,000 a year
2 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Team member evaluation
Multilingual
Processing cash transactions
Performance feedback (performance evaluation method)
Hiring
Supervising experience
Experience working with children
Team training
Recruiting
Interviewing
Retail management
Staffing management

Full Job Description

Exhibition Hub Holdings, LLC is a curator, producer, and distributor of large-scale exhibitions

worldwide. We provide “edutainment” experiences, with touring exhibitions of animatronic

dinosaurs, Titanic artifacts, immersive digital art featuring the works of Van Gogh, Monet, Klimt,

and Banksy, and the interactive, multi-sensory Bubble Planet. We have produced over 70

exhibitions globally, attracting over 6 million visitors.

The Assistant General Manager leads a team of supervisors and part-time Guest Service

Associates (GSAs) in providing best-in-class experiences for our guests while providing

exceptional customer service. Reporting to the General Manager, the Assistant General

Manager sets a positive example for the GSAs by demonstrating an upbeat, friendly, and

knowledgeable approach to welcoming and attending to our guests while ensuring a safe,

respectful, and engaging guest experience.

Candidates should be dedicated to providing guests of all ages and backgrounds with a

memorable experience and be available to work evenings, weekends, and holidays as needed.

Given the nature of our exhibitions, specific job duties may change over time. Successful

candidates will enjoy a flexible and ever-changing work environment while continuously being

challenged to learn new aspects of managing our exhibitions and growing their skills.

Essential Duties and Responsibilities:

 Staff recruitment, hiring, training, and scheduling.

 Manage Supervisors and Guest Service Associates in welcoming guests at various

touchpoints, including box office, retail store, and virtual reality.

 Learn and follow established policies and procedures and reinforce with the team.

 Under the leadership of the General Manager, lead the team to ensure a safe and

welcoming environment for guests and staff, following established Health, Safety, and

Security protocols.

 Stay current on upcoming special events and ticket and retail offering changes.

 Engage with guests, answer their questions, and serve as a first escalation point for

quickly and efficiently handling guest complaints.

 Ensure the exhibition and venue are well maintained and cleaned per established

protocols.

 Represent the General Manager when they are off-site, and represent Exhibition Hub

and our partners in a friendly and professional manner at all times.

 Work with the General Manager to inspire the team to maintain high standards, hold

staff accountable while maintaining integrity and confidentiality, and empower staff

through a consistent approach to skills building and feedback.

 Work with the General Manager to create staffing schedules, audit payroll, and keep

expenses within established budget guidelines.

 Be the main point of contact for working with off-site tech and IT staff to maintain and

troubleshoot exhibition and venue equipment.

 Manage load-in/load-out tasks as needed and lead the team in conducting regularly

scheduled retail inventories.

 Undertake other duties as requested to ensure the smooth running of the exhibition

and venue.

Education and/or Work Experience Requirements:

 Must be at least 18 years of age.

 At least three years of customer service experience.

 At least two years of supervisory or management experience, preferably in a position

working with large crowds and/or a busy customer service environment.

 Experience working with children and/or families preferred.

 Cash handling experience.

 Experience interviewing, hiring, and training staff and conducting performance reviews.

 Retail, leisure, or tourism experience a plus.

 Minimum of two years of completed college coursework or a minimum of five years of

customer service experience and at least three years of supervisory or management

experience.

Skills & Abilities:

 The ability to read, understand, and fluently speak English.

 Bilingual and multilingual staff are strongly encouraged to apply.

 Fluency in American Sign Language (ASL) is a plus!

 Ability to address groups of guests in a proactive and friendly manner.

 Experience with point-of-sale (POS) systems and Microsoft Office apps preferred.

 Physical ability to move throughout the venue and maneuver boxes up to 40 lbs.

 Applicants with a strong interest in art, science, and/or history are encouraged to apply.

Exhibition Hub is an equal-opportunity employer. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender identity,

national origin, disability, age, veteran status, or any other characteristic protected by law.

Job Types: Full-time, Temporary

Benefits:

 Dental insurance

 Employee discount

 Health insurance

 Paid time off

 Paid training

 Vision insurance

Work Location: In person

Job Types: Full-time, Temporary

Pay: $50,000.00 - $60,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service manager jobs in charlotte, nc

Assistant General Manager

Restaurant General Manager

Restaurant Manager

Dining Services - Manager in Training

FOH Manager for Fine Dining Steakhouse

Guest Service Manager

SUPERICA GENERAL MANAGER – UP TO $120K/yr. + BONUS (South Park / Strawberry Hill)

Hospitality Manager

General Manager - Homewood Suites - Charlotte - 1st Ward, Charlotte, North Carolina

General Manager

General Manager

Assistant General Manager

Guest Services Manager- Truliant Amphitheater

Concessions Manager- Bank of America Stadium

General Manager (Charlotte area)

MILITARY TRAVEL SUPPORT OPERATIONS MANAGER

Now Hiring: Front of House Manager | Guard and Grace Charlotte

HR Coordinator

Director of Operations - Moxy Charlotte Hotel

Assistant General Manager

I want to receive the latest job alert for guest service manager in charlotte, nc

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