Top 9238 Support manager Jobs in Chicago, Il

Associate Customer Success Manager, Uber Direct Enterprise
Uber —Chicago, IL
- $81,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 401(k)
Operations Manager
Amazon.com Services LLC —Arlington Heights, IL
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Manager, Customer Support
Applied Systems, Inc. —Chicago, IL
- $75,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Customer Service Manager, Airport Customer Operations
American Airlines —Chicago, IL
- $51,000 - $86,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6d
Operations Manager
Motion Industries (MOT) —Elk Grove Village, IL
- $51,788.80 - $100,069.60 a month
- Weekends as needed
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
13d
Manager Support Ops
PAYLOCITY CORPORATION —Schaumburg, IL
- $74,600 - $105,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
ERP Enablement Lead (with WMS experience)
Moesle Meats —Chicago, IL
- $85,000 - $105,000 a year
- Full-time
- Background check
- Spanish
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Director/Lead Pre-K Teacher
L&L Academy and Preschool —Chicago, IL
- From $50,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality Manager
DRC Heat Transfer —Melrose Park, IL
- Full-time
- Background check
- Management
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Education Manager
Henry Booth House —Chicago, IL
- From $80,000 a year
- Full-time
- Background check
- Classroom
- Current TB test
- Health insurance
- Dental insurance
Quick Apply
Construction Draw Specialist/Asset Manager
Chicago Community Loan Fund —Chicago, IL
- $62,520 - $78,150 a year
- Full-time
- Hybrid work
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Assistant Director/Program Manager of ERSEA & Family Support Services
Henry Booth House —Chicago, IL
- From $83,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Manager of Special Projects (Full-Time- Northbrook)
JCC Chicago —Northbrook, IL
- $58,000 - $62,500 a year
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
10d
Accounting Manager
Confidential —Arlington Heights, IL
- $70,000 - $80,000 a year
- Full-time
- Management
- Current TB test
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
7d
Project Manager - Commercial Construction
The Bowa Group Inc —Chicago, IL
- $100,000 - $140,000 a year
- Full-time
- Construction site
- Residential
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
7d
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Winnetka, IL
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Litigation Group Manager
Attorney Registration and Disciplinary Commision —Chicago, IL
- $136,000 - $165,000 a year
- Email
- Hybrid work
- 5 years
- Writing skills
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
Operating Room Manager - Permanent/Staff Position
Medical Solutions —Evergreen Park, IL
- $121,908.80 - $143,416.00 a year
- Full-time
- Background check
- Nursing
- Management
- Health savings account
- Relocation assistance
Quick Apply
CONSTRUCTION PROJECT MANAGER
Unlimited Fire Restoration —Downers Grove, IL
- $80,000 - $120,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Fuel card
- Health insurance
Quick Apply
Concrete Technical Services Field Supervisor
Votorantim Cimentos - Futuros Talentos —Bridgeview, IL
- From $80,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
10d

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Associate Customer Success Manager, Uber Direct Enterprise

Uber -
Chicago, IL

Apply Now

Job Details

Full-time
$81,000 - $100,000 a year

Benefits

401(k)

Qualifications

Employee relationship building
Bachelor's degree
Data-driven problem-solving

Full Job Description

About the Role

Uber Direct is one of Uber's fastest growing businesses, enabling Merchants to unlock last-mile delivery for their customers via their own ecommerce channels (outside of the Uber Eats marketplace).

We have developed strategic partnerships with key Merchants across Online Food Delivery and are seeking an Associate Customer Success Manager to join our growing team.

As an Associate Customer Success Manager, you will serve as a trusted partner to our Merchant Partners, developing long-lasting relationships to support and grow their business on our platform. You will work collaboratively with sales, operations, product, and other technical counterparts to develop, implement, and automate critical business processes to better manage the day-to-day performance of our merchants. At its core, we are seeking an individual who:

Part Operator Part Strategist: You see the forest from the trees. You have the ability to get into the weeds with your clients while also establishing a vision for both their and our growth.
Remains Calm, Cool & Collected: You find focus in fast-paced, sometimes ambiguous environments. Whether it's a new challenge for you or the organization, you welcome them with open arms;
Challenges the Status Quo: You possess an insatiable appetite to solve strategic problems by quickly getting to the core of an issue through investigation, data and analysis. Whether its internal leadership or a merchant executive, you voice your opinion for the betterment of the team; and
Demonstrates Empathetic Leadership: You understand the importance of diversity in the workplace and are able to foster connections with your peers by putting people first and building personal relationships.

What You'll Do

Own and manage a portfolio of top partners; establishing key relationships enabling the growth of their business and improvement of their operations;
Act as the partner's point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner;
Engage with your portfolio and work cross-functionally with internal teams to identify and drive growth opportunities to build better features and products;
Set and track account KPI targets in a QBR context (including expansions, rollouts, and new partner initiatives);
Collaborate with leadership to set organizational strategy, and rapidly execute against it; and
Travel up to 20% per quarter, surrounding recurring Business Reviews / Partner syncs as needed

Basic Qualifications

2+ years of full-time experience in customer success, account management or strategic relationship management
Bachelors Degree

Preferred Qualifications

2+ years experience in management consulting or strategic operations
Thrives in a fast paced, growth focused environment;
Strong problem solving skills; ability to roll up your sleeves, get into the weeds of something and communicate your findings into key recommendations;
Excellent storytelling and relationship building skills;
Previous experience managing large enterprise accounts; and
Highly creative; passion to change and revolutionize the delivery industry

~~ ~~

For Chicago, IL-based roles: The base salary range for this role is USD $81,000 per year - USD $90,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $90,000 per year - USD $100,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

support manager jobs in chicago, il

Associate Customer Success Manager, Uber Direct Enterprise

Operations Manager

Manager, Customer Support

Customer Service Manager, Airport Customer Operations

Operations Manager

Manager Support Ops

ERP Enablement Lead (with WMS experience)

Director/Lead Pre-K Teacher

Quality Manager

Education Manager

Construction Draw Specialist/Asset Manager

Assistant Director/Program Manager of ERSEA & Family Support Services

Manager of Special Projects (Full-Time- Northbrook)

Accounting Manager

Project Manager - Commercial Construction

Registered Client Administrative Manager

Litigation Group Manager

Operating Room Manager - Permanent/Staff Position

CONSTRUCTION PROJECT MANAGER

Concrete Technical Services Field Supervisor

I want to receive the latest job alert for support manager in chicago, il

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