Top 130 Resident services coordinator Jobs in Cincinnati, Oh

Community Specialist
Venture Communities —Cincinnati, OH
- $60,000 - $62,000 a year
- Full-time
- Background check
- Inventory management
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
14d
Certified Occupational Therapy Assistant
OnDeck Solutions —Lebanon, OH
- $30 - $35 an hour
- Urgently hiring
- Background check
- CPR Certification
- Skilled nursing facility
- Health insurance
- Dental insurance
Quick Apply
7d
RN MDS / Resident Assessment Coordinator
Brookside Healthcare Center —Cincinnati, OH
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Disability insurance
- Health insurance
Quick Apply
Primary Care Physician
Purple Cow Recruiting —Cincinnati, OH
- $250,000 - $300,000 a year
- Full-time
- Medicine
- Primary Care
- Outpatient experience
- Dental insurance
- 401(k)
Quick Apply
RN MDS Nurse
Chamberlin Park —Cincinnati, OH
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Disability insurance
- Health insurance
Quick Apply
MDS Nurse
Pine Ridge Nursing and Rehab —Morrow, OH
- Weekends as needed
- Background check
- Nursing
- Skilled nursing facility
Quick Apply
13d
Central Intake & Case Management Coordinator
LionStone Healthcare —Cincinnati, OH
- $60,000 - $70,000 a year
- Full-time
- Remote
- Skilled nursing facility
- HIPAA
- Mid-level
Quick Apply
2d
Resident Services Coordinator
St. Charles Community —Covington, KY
- $45,000 - $60,000 a year
- Full-time
- Nursing
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Program Coordinator-Family Self Sufficiency (FSS)
CINCINNATI METROPOLITAN HOUSING AUTHORITY —Cincinnati, OH
- Microsoft Word
- Marketing
- Writing skills
Quick Apply
Relocation Coordinator
CINCINNATI METROPOLITAN HOUSING AUTHORITY —Cincinnati, OH
- Microsoft Excel
- Management
- Experience working with individuals with disabilities
Quick Apply
Resident Relocation Coordinator - Cincinnati, OH (Temporary)
Housing Opportunities Unlimited —Cincinnati, OH
- $60,000 - $63,000 a year
- Full-time
- Inventory management
- Customer service
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Medical Records Coordinator
Burlington House Healthcare Center —Cincinnati, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front Desk Associate
Over-the-Rhine Community Housing —Cincinnati, OH
- $17 - $19 an hour
- Part-time
- Sanitation
- High school diploma or GED
- Organizational skills
- Paid time off
- Employee assistance program
Quick Apply
12d
Guest Experience Coordinator
The Atchison Group Inc. —Monroe, OH
- $19.50 - $24.00 an hour
- Part-time
- Background check
- 18 years or older
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Central Supply Coordinator, STNA Required
CommuniCare Health Services Corporate —Blue Ash, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Resident Benefits & Financial Services Coordinator
St. Joseph Home of Cincinnati —Cincinnati, OH
- Customer service
- Mid-level
- Finance
- Commuter assistance
- Disability insurance
Quick Apply
PIC Coordinator (Asset Management)
CINCINNATI METROPOLITAN HOUSING AUTHORITY —Cincinnati, OH
- Microsoft Excel
- Customer service
- Research
Quick Apply
Youth and Family Service Coordinator
YWCA GREATER CINCINNATI —Cincinnati, OH
- $38,000 - $48,000 a year
- Full-time
- Sanitation
- Mid-level
- Office
Quick Apply
Program Coordinator- Anderson Twp (Supervisory)
LADD, Inc. (OH) —Township of Anderson, OH
- Mid-level
- Budgeting
Quick Apply
9d
Residential Care Supervisor 1
State of Ohio - Developmental Disabilities - Southwest Ohio Developmental Center —Batavia, OH
- $25.72 an hour
- Weekends as needed
- Management
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance

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Community Specialist

Venture Communities
Cincinnati, OH

Quick Apply

Job Details

Full-time
$60,000 - $62,000 a year
14 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Resident conversation engagement
Certified Apartment Manager
Community management
Inventory management
In-person customer service
Administrative experience
Real estate administrative experience
Driver's License
Property management company experience
Handling customer service requests
Property management

Full Job Description

Position Summary

The Community Specialist is the primary resident-facing representative for Venture Communities.

This role focuses exclusively on resident service, communication, collections, renewals, compliance, and community standards.

All leasing and maintenance responsibilities are removed from this role and transitioned to the Centralized Leasing Department and Centralized Maintenance Department.

The Community Specialist ensures a high-quality resident experience while maintaining strong financial performance and compliance within their assigned community or group of communities.

Key Duties & Responsibilities:

1. Resident Communication & Service

· Serve as the first point of contact for resident questions, concerns, and requests.

· Respond to resident communication promptly and professionally.

· Maintain strong relationships to support satisfaction and retention.

2. Lease Renewals & Retention

· Manage the full renewal process: outreach, communication, negotiation within guidelines, and execution.

· Track upcoming expirations and follow Venture’s renewal standards and timelines.

· Support retention through proactive resident engagement.

3. Collections, Delinquency & Evictions

· Monitor delinquency daily and follow Venture’s collections timeline.

· Issue notices, create payment plans, and maintain documentation.

· Coordinate eviction documentation and attend court if required.

4. Move-Ins, Move-Outs & Inspections

· Coordinate all resident move-ins and move-outs.

· Conduct move-in and move-out unit-level inspections only to document condition and support proper charges.

· Submit move-out inspection results to the District Manager and Turnover Coordinator for turn scheduling.

· Ensure all documentation is completed accurately and uploaded to AppFolio.

5. Community Compliance & Rule Enforcement

· Enforce community rules consistently and professionally.

· Issue notices for violations and maintain accurate records.

· Ensure compliance with fair housing.

6. Curb Appeal & Community Standards

· Perform routine site walks to ensure superior curb appeal and presentation.

· Report issues promptly and follow up with Maintenance and vendors as needed.

7. Vendor Coordination & Inventory

· Receive and log deliveries and supplies.

· Approve invoices (within scope) and submit to the District Manager for review.

· Coordinate with vendors for services as required.

· Maintain Shop Inventory.

8. Reporting & Documentation

· Maintain accurate files, resident communication logs, renewals, and legal documents.

· Submit weekly reports to the District Manager.

· Support KPIs: delinquency, renewals, retention, communication response time, and compliance.

Competencies & Skills

Strong resident communication and customer service
Conflict resolution and emotional intelligence
Organization and time management
Attention to detail and documentation accuracy
Collections and compliance awareness
Ability to work independently with strong follow-through
AppFolio proficiency preferred

Work Environment & Requirements

· Assigned to specific communities within a district

· Standard office and property environments

· Occasional after-hours for escalated situations

· Must have valid driver’s license and reliable transportation

Education & Experience

2+ years property management or administrative experience
Strong customer service and communication background required
AppFolio experience preferred

Pay: $60,000.00 - $62,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid parental leave
Paid time off
Referral program
Retirement plan
Vision insurance

Experience:

Community management: 3 years (Required)

License/Certification:

Certified Apartment Manager (Preferred)

Ability to Commute:

Cincinnati, OH 45237 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

resident services coordinator jobs in cincinnati, oh

Community Specialist

Certified Occupational Therapy Assistant

RN MDS / Resident Assessment Coordinator

Primary Care Physician

RN MDS Nurse

MDS Nurse

Central Intake & Case Management Coordinator

Resident Services Coordinator

Program Coordinator-Family Self Sufficiency (FSS)

Relocation Coordinator

Resident Relocation Coordinator - Cincinnati, OH (Temporary)

Medical Records Coordinator

Front Desk Associate

Guest Experience Coordinator

Central Supply Coordinator, STNA Required

Resident Benefits & Financial Services Coordinator

PIC Coordinator (Asset Management)

Youth and Family Service Coordinator

Program Coordinator- Anderson Twp (Supervisory)

Residential Care Supervisor 1

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