Top 616 Desk support Jobs in Columbus

Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
- HIPAA
- Mid-level
- Bachelor's degree
Quick Apply
Part-Time Executive Support Specialist
Accel Inc —New Albany, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Call Center Customer Service Agent
Fortuity —Columbus, OH
- $16 - $20 an hour
- Seasonal
- Writing skills
- High school diploma or GED
- Communication skills
- Free parking
- Opportunities for advancement
Quick Apply
9d
IT Service Desk Analyst
Stanley Steemer —Dublin, OH
- $22 - $25 an hour
- Pass drug screening
- Mid-level
- Criminal background check
Quick Apply
Desktop Support
Proteam Solutions Inc. —Columbus, OH
- $19 - $21 an hour
- Weekends as needed
- Classroom
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
7d
Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
6d
3rd Shift Desk Attendant
Collective House Realty —Columbus, OH
- $20 - $22 an hour
- Part-time
- Google Workspace
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Help Desk Technician
Equitas Health, Inc. —Columbus, OH
- $49,000 - $58,800 a year
- Weekends as needed
- Hybrid work
- Research
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
2d
Community Integration Specialist
Goodwill Columbus —Whitehall, OH
- $17.50 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid training
- Health savings account
2d
Customer Service Representative
RoadOne IntermodaLogistics —Columbus, OH
- $40,000 - $48,000 a year
- Full-time
- Bilingual
- Background check
- Google Workspace
Quick Apply
7d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
- Contract
- Mid-level
- Office
- Windows
Quick Apply
8d
Technical Support / Help Desk - WMS – Ground Floor, Career Opportunity – Direct Hire
RemX —Columbus, OH
- $100,000 - $125,000 a year
- Full-time
- Mid-level
- 3 years
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support Specialist
Franklin International —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Client Service Representative
GoodVets —Columbus, OH
- $16 - $24 an hour
- Weekends as needed
- Windows
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist I
Gifthealth Inc —Columbus, OH
- $54,000 - $64,000 a year
- Full-time
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
Member Services Support FT
THE JEWISH COMMUNITY CENTER OF GREATER COLUMBUS —Columbus, OH
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
Quick Apply
Help Desk Technician
American business solutions inc —Columbus, OH
- Contract
- Office
- In-person
- Entry level
Quick Apply

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Patient Representative Supervisor

Southeast Healthcare -
Columbus, OH

Quick Apply

Job Details

Qualifications

Bachelor's degree

Full Job Description

Southeast Healthcare is seeking a Patient Representative Supervisor to lead and support front desk and central scheduling staff through training, coaching, and performance feedback. This role is responsible for overseeing daily front office operations while also assisting with patient registration, scheduling and cancelling appointments, answering phones, and collecting personal and financial information for patient enrollment. The ideal candidate is organized, customer-focused, and experienced in healthcare front office operations.

Responsibilities:

Supervise daily operations of front desk and central scheduling staff in 4 Franklin County offices.
Train, coach, and provide ongoing support to new and existing patient access representative staff.
Monitor staff performance, productivity, attendance, and customer service standards.
Ensure accurate scheduling, rescheduling, and cancellation of patient appointments within the practice management system.
Assist with patient check-in/check-out processes and registration activities as needed.
Obtain and verify demographic, insurance, and financial information for patient enrollment and billing purposes.
Support FQHC eligibility and sliding fee scale processes in accordance with organizational and federal guidelines.
Maintain compliance with HIPAA, confidentiality standards, and organizational policies and procedures.
Resolve patient concerns and provide excellent customer service to patients, families, and community partners.
Assist in answering incoming phone calls and directing inquiries appropriately.
Monitor front office workflows to improve efficiency, patient access, and patient satisfaction.
Collaborate with clinical and administrative departments to support coordinated patient care.
Ensure accurate documentation and data entry within the electronic health record and practice management systems.
Participate in staff meetings, quality improvement initiatives, and ongoing training activities.
Prepare reports and communicate operational concerns or trends to management as needed.

AA/BA required.
Prior supervisory experience strongly preferred.
Previous experience in a medical office, patient registration, or customer service role preferred.
Excellent computer and data entry skills.
Knowledge of general office and front-desk procedures.
Strong verbal communication and active listening skills.
Ability to handle multiple tasks, frequent interruptions, and fast-paced environments.
Ability to handle confidential information with discretion and professionalism.
Knowledge of HIPAA privacy regulations and confidentiality protocols.
Proficient in an EMR (electronic medical record) strongly preferred.
Strong organizational skills and attention to detail.
Ability to handle a variety of administrative tasks with accuracy and efficiency

As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law. #HP

Quick Apply

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desk support jobs in columbus

Patient Representative Supervisor

Part-Time Executive Support Specialist

Call Center Customer Service Agent

IT Service Desk Analyst

Desktop Support

IT Help Desk Technician

Help Desk Analyst

3rd Shift Desk Attendant

Help Desk Technician

Help Desk Technician

Community Integration Specialist

Service Desk Technician

Customer Service Representative

Help Desk Technician - Tier 2

Technical Support / Help Desk - WMS – Ground Floor, Career Opportunity – Direct Hire

Help Desk Support Specialist

Client Service Representative

IT Support Specialist I

Member Services Support FT

Help Desk Technician

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