Top 136 Manager customer service Jobs in Columbus

Customer Success Manager
Nortek Air Solutions, LLC —Columbus, OH
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
Impact.com —Columbus, OH
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
12d
Customer Service Supervisor
DHL —Lockbourne, OH
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
Styling Team Manager (Remote)
Short Story —Columbus, OH
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Customer Success Manager (CSM)
Sproutward —Dublin, OH
- Email
- Remote
- Mid-level
- Bachelor's degree
- 1 year
Client Service Manager
ClearCourse Wealth Advisors —Columbus, OH
- $80,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Salesforce
- Paid holidays
- 401(k)
Quick Apply
Client Service Supervisor
Gallagher —Upper Arlington, OH
- $73,500 - $123,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Customer Care Manager
Vantage Point Logistics (VPL) —Westerville, OH
- Full-time
- Hybrid work
- Research
- Mid-level
- Communication skills
- Paid parental leave
- Paid holidays
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Shared Services Manager
Equitas Health, Inc. —Columbus, OH
- $74,500 - $89,400 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
Customer Care Area Manager
Arbor Homes —Worthington, OH
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
13d
Associate Implementation Manager
Jellyvision —Columbus, OH
- $55,000 - $60,000 a year
- Remote
- Mid-level
- 1 year
Order Management Supervisor
Hyperion Materials & Technologies —Dublin, OH
- Extended hours
- Hybrid work
- Oracle
- 5 years
- Bachelor of Science
Senior Customer Success Manager – Energy (Technical & Solutions-Focused)
Concentrix —Columbus, OH
- $131,699 - $164,635 a year
- Urgently hiring
- Remote
- Background check
- 7 years
- Residential
- Paid holidays
- Health insurance
6d
Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
- $35 - $40 an hour
- Full-time
- Surgery
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Account Manager (B2B) (Customer Account Partner)
SkySource Solutions Inc. —Dublin, OH
- $23 - $26 an hour
- Contract
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
- Full-time
- No experience needed
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
Customer Service - Self Storage Manager
Public Storage —Hilliard, OH
- $15 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
Customer Experience & Service Transformation Advisory Manager
Accenture —Columbus, OH
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Office
- Paid holidays
- Disability insurance
Customer Care Manager - State Farm Agent Team Member
Nick Cone - State Farm Agent —Pickerington, OH
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Document Services Center Supervisor
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
- $70,000 - $82,000 a year
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply

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manager customer service jobs near columbus

Customer Success Manager

Nortek Air Solutions, LLC -
Columbus, OH

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Customer communication
Customer relationship building
Data analysis reporting
Bachelor's degree
Data-driven problem-solving
Cross-functional communication

Full Job Description

Maximize your potential. Minimize your footprint.

Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value.

At Nortek Data Center Cooling, we’re shaping the future by Creating a Better Tomorrow Every Day! We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees’ commitment to quality, customer experience and operational excellence.

Nortek Data Center Cooling. is an equal employment opportunity and afﬁrmative action employer and all qualiﬁed applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualiﬁed individual with a disability or any other characteristic protected by law.

Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. Our benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HAS and 401(k) Plan with company contributions. To apply, please visit our career site at www.nortekair.com/careers.

Other Benefits:

Making NexGen Products - Cooling the World’s Ever Expanding Data Centers
Airconditioned work environment

Benefits start day one
401K match
First year, 4 weeks’ vacation (accrued)

Key Responsibilities:

Coordinate closely with internal teams and customer contacts to maintain accurate, up-to-date delivery schedules, targeting 100% on-time delivery.
Lead weekly touchpoints with site general contractors, customer sourcing teams, and internal demand planning to ensure alignment.
Achieve 100% annual ship forecast accuracy by managing customer pull-in/push-out requests and collaborating with internal planning teams.
Ensure all customer orders are entered into the system and confirmed within 24 hours of receipt.
Gather and evaluate supply performance feedback from both the customer and internal site teams.
Develop and implement improvement plans to ensure consistently positive performance ratings, including “pass” results on all supplier performance assessments.
Partner with internal logistics and field support teams to coordinate delivery, commissioning, and hand-off activities, ensuring 100% on-time commissioning and customer readiness.
Prepare and deliver weekly account supply updates, including demand schedule changes, new order activity, and field delivery status.
Play a key role in quarterly business reviews with the customer, including presentation development, in-person delivery, and supporting the account coordinator with preparation and insights.

Position Qualifications:

Bachelor’s degree in business or related field of study
Experience in customer success, project management, supply chain, order management, or a related operational role.
Strong communication and relationship-building skills with both internal and external stakeholders.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Analytical mindset with the ability to interpret data and identify trends or risks.
Proficiency with order management systems, reporting tools, and standard business software.

Key Competencies:

Customer-centric mindset
Cross-functional collaboration
Problem-solving and critical thinking
Data analysis and reporting
Organization and time management
Professional communication and presentation skills

Quick Apply

Refine Your Search

manager customer service jobs in columbus

Customer Success Manager

Customer Success Manager

Customer Service Supervisor

Styling Team Manager (Remote)

Customer Success Manager (CSM)

Client Service Manager

Client Service Supervisor

Customer Care Manager

Shared Services Manager

Customer Care Area Manager

Associate Implementation Manager

Order Management Supervisor

Senior Customer Success Manager – Energy (Technical & Solutions-Focused)

Medical RCM Client Account Manager

Account Manager (B2B) (Customer Account Partner)

Personal Lines Service Team Lead

Customer Service - Self Storage Manager

Customer Experience & Service Transformation Advisory Manager

Customer Care Manager - State Farm Agent Team Member

Document Services Center Supervisor

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