Top 761 Customer experience leader Jobs in Concord, Ca

Assistant Store Leader (People) - Broadway Plaza
SKIMS —Walnut Creek, CA
- $38 an hour
- Overtime
- Mid-level
- Leadership
- 2 years
- Paid parental leave
- Health insurance
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Assistant Store Leader (Operations) - Broadway Plaza
SKIMS —Walnut Creek, CA
- $38 an hour
- Overtime
- Mid-level
- Training & development
- Guest services
- Paid parental leave
- Health insurance
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Floor Lead
STIIIZY —Concord, CA
- $23.50 an hour
- Overtime
- Mid-level
- Office
- 21 years or older
- Paid training
- Paid holidays
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QA/QC Lead Inspector
Protek Manufacturing Inc. —Livermore, CA
- $35 - $40 an hour
- Full-time
- Microsoft Word
- Spanish
- Mid-level
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Production Team Lead I
Benchmark Electronics, Inc —Concord, CA
- $21 - $29 an hour
- 8 hour shift
- Basic math
- Pass drug screening
- Mid-level
- Dental insurance
- 401(k)
AT&T Team Lead
OS Business Concepts California —Hayward, CA
- $50,000 - $60,000 a year
- Full-time
- Background check
- In-person
- Leadership
- Employee discount
- Flexible schedule
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4d
Residential HVAC LEAD Service Technician 6 YRS + Experience REQ
ATLAS HEATING AND AIR CONDITIONING —Oakland, CA
- $38 - $47 an hour
- 8 hour shift
- Background check
- Pass drug screening
- English
- Fuel card
- Health insurance
Quick Apply
1d
Branch Team Lead
Patelco Credit Union —San Leandro, CA
- $30 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Multi-Market Meal Delivery Hub Operations Leader
Confidential —Oakland, CA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Travel
- Food service experience
- Health savings account
- Health insurance
Quick Apply
11d
After School Safety & Support Lead- Oakland
Bay Area Community Resources —Oakland, CA
- $24 - $27 an hour
- Part-time
- Classroom
- Current TB test
- Computer literacy
- Wellness program
- Commuter assistance
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11h
Panera Bread Catering Lead- New San Francisco Cafe- $21-23/HR- 4001034
Flynn - Panera Bread —San Francisco, CA
- $21 - $23 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Retail Merchandiser Team Lead - Overnight
SAS Retail Services —San Ramon, CA
- $19 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
Mammography Lead - Breast Center
Sutter Health —Oakland, CA
- $63.30 - $79.42 an hour
- 8 hour shift
- Customer service
- BLS Certification
- Mid-level
Team Lead (FT)
Sky Zone —Brentwood, CA
- $19.00 - $19.50 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Working Landscape Forman/Lead
Nature Builder Landscape Construction LLC —Hercules, CA
- $25.98 - $35.00 an hour
- Full-time
- Construction site
- Customer service
- Mid-level
Quick Apply
Front of House Lead/ Floor Manager
Homeroom Mac + Cheese —Oakland, CA
- $22 - $31 an hour
- Part-time
- Hospitality
- Mid-level
- Supervising experience
- Commuter assistance
- Health insurance
Quick Apply
Lead / Nursery
Outdoor Supply Hardware —Moraga, CA
- $25 - $27 an hour
- Part-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- AD&D insurance
- Health insurance
Quick Apply
Lead Bartender
Tipsy Putt —Emeryville, CA
- $22 - $27 an hour
- Part-time
- Serving
- Bar
- Cash register
- Paid training
- Health insurance
Quick Apply
Lead Financial Analyst
Peterson CAT —San Leandro, CA
- $129,000 - $155,000 a year
- Full-time
- Background check
- Pass drug screening
- Office
Quick Apply
Retail Merchandiser Team Lead - Overnight
SAS Retail Services —Oakland, CA
- $21 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed

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customer experience leader jobs near concord, ca

Assistant Store Leader (People) - Broadway Plaza

SKIMS -
Walnut Creek, CA

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Job Details

Full-time
$38 an hour

Benefits

Paid parental leave
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Employee onboarding
Coaching
Candidate pipeline management
Direct sourcing recruitment
HR legal compliance
Performance feedback (performance evaluation method)
Brand representation
Team development
HR compliance
Customer engagement
Employment law in talent management
Retail industry recruitment experience
Onboarding process management
Team motivation (leadership skill)
Employee relations strategy
Staffing management
Risk Mitigation
Team building

Full Job Description

Description

Assistant Store Leader – People & Culture

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.

We set new standards with our game-changing product and are a driving force within pop culture. As an Assistant Store Leader, you will work closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently.

As an Assistant Store Leader of People, you will work closely with the Store Leader to build a high-performing, inclusive team culture and lead all people-related responsibilities from talent acquisition and onboarding to development, performance, and employee relations.

In this role, you’ll bring strong emotional intelligence, operational focus, and a people-first leadership style to every aspect of the day to day business in store. You inspire confidence and accountability while shaping a store culture that prioritizes growth, trust, and meaningful connection.

Responsibilities

Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer. You coach Team Members to bring warmth, presence, and purpose to each interaction.
Own all talent acquisition responsibilities for the store, including outreach, recruitment, interviews, and hiring. You actively build a diverse pipeline, seek out top talent, and ensure every candidate experience reflects SKIMS values and standards.
Be proactive in hiring and anticipate staffing needs ahead of time and maintain a strong bench of potential candidates. You network consistently and leverage your community, resources, and industry insight to stay ahead of the curve.
Drive Results through people. You connect hiring strategies, staffing levels, and team performance directly your store's KPIs and customer experience.
Lead and execute the onboarding experience to ensure every new hire feels welcomed, supported, and set up for success!
Proactively manage scheduling and labor planning to ensure the store is staffed to meet business demands while delivering on the SKIMS service promise.
Support the Learning Agility of the team by identifying training needs, coaching in the moment, and building learning plans that support career growth and team development.
Own the store’s performance management routines. You support a culture of clear expectations, feedback, and consistent coaching.
Manage employee relations with care and objectivity. You have strong communication, confidentiality, organization, and consistent follow-through.
Identify strong leaders and build a bench of talent by supporting growth and succession plans. You help your team to see a future for themselves at SKIMS.
Develop and execute engagement strategies that recognize wins, celebrates individuality, and fosters team connection.
Ensure compliance with all SKIMS policies, procedures, and relevant labor laws. You maintain high standards of integrity and consistency.
Partner with your Store Leader and the HQ People & Culture teams on feedback, hiring tools, onboarding resources, and learning strategies that enhance store culture and team performance.
Model inclusivity and emotional intelligence in every interaction. You Inspire Yourself and Others by supporting a store culture that embraces different voices, perspectives, and lived experiences.

Requirements

2–4 years of experience in a people leadership role
Strong knowledge of hiring, recruiting, onboarding, and performance management best practices
Track record of proactively identify talent needs and build a strong pipeline through networking and ongoing outreach
Experience handling employee relations with professionalism, confidentiality, and empathy
A deep understanding of customer service principles and how people leadership impacts business outcomes
It is important that you are knowledgeable about relevant employment laws and regulations to ensure compliance and mitigate legal risks.
Strong leadership skills by motivating and coaching the team to achieve company and store business results
Strong emotional intelligence and the ability to navigate interpersonal challenges with fairness and objectivity
Ability to build trust, connect authentically with Team Members, and lead a team with confidence and care
Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction
Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.
Does not want to be an influencer

Benefits + Total Rewards

When you join SKIMS, you’re joining a fast growing company with opportunities for career development, creativity, and impact. We’re building something special, and we take care of our people along the way.

Competitive Pay with a performance based Bonus structure
401(k) plan
Generous employee discount
Paid Time Off
Comprehensive Health, Dental, Vision, and Life Insurance Plans
Mental Health benefits to support your wellbeing
Paid Parental Leave
Employee Referral Bonus Program

SKIMS is committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome individuals from all backgrounds and experiences, believing that different voices drive creativity and innovation. Our team thrives on collaboration, mutual support, and a shared passion for excellence.

About SKIMS

SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear and shapewear.

We are setting new standards by providing solutions for every body. From technically constructed shapewear that enhances your curves to underwear that stretches to twice its size, our goal is to consistently innovate on the past and advance our industry for the future.

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Refine Your Search

customer experience leader jobs in concord, ca

Assistant Store Leader (People) - Broadway Plaza

Assistant Store Leader (Operations) - Broadway Plaza

Floor Lead

QA/QC Lead Inspector

Production Team Lead I

AT&T Team Lead

Residential HVAC LEAD Service Technician 6 YRS + Experience REQ

Branch Team Lead

Multi-Market Meal Delivery Hub Operations Leader

After School Safety & Support Lead- Oakland

Panera Bread Catering Lead- New San Francisco Cafe- $21-23/HR- 4001034

Retail Merchandiser Team Lead - Overnight

Mammography Lead - Breast Center

Team Lead (FT)

Working Landscape Forman/Lead

Front of House Lead/ Floor Manager

Lead / Nursery

Lead Bartender

Lead Financial Analyst

Retail Merchandiser Team Lead - Overnight

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