Top 28 Director of front office Jobs in Florida

Director of Front Office
The Colony Hotel —Palm Beach, FL
- Weekends as needed
- Microsoft Excel
- Writing skills
- English
Quick Apply
10d
Director of Front Office
Cadillac Hotel & Beach Club —Miami Beach, FL
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Assistant Director of Front Office
1 Hotel South Beach, L.L.C. —Miami Beach, FL
- Full-time
- Mid-level
- Hotel
- 4 years
Director of Rooms
Renaissance Ft. Lauderdale —Fort Lauderdale, FL
- $80,000 - $90,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Accounting
Director of Front Office | Playa Largo Resort & Spa
Playa Largo Autograph —Key Largo, FL
- Weekends as needed
- Spanish
- Sanitation
- English
Quick Apply
11d
Business Office Director
Vitality Living Lake Forest —Sanford, FL
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Director of Operations
Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port —Fort Lauderdale, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick Apply
13d
Dua Miami an Autograph Collection Hotel - Director Front Office
Evolution Hospitality —Miami, FL
- Full-time
- Inventory management
- Windows
- Hotel
- AD&D insurance
- Disability insurance
Front Office Director (Admin-Palatka)
RURAL HEALTH CARE INC dba Aza Health —Palatka, FL
- Full-time
- Mid-level
- 3 years
- Clinic
Quick Apply
3d
Director Of First Impressions
HCI College —West Palm Beach, FL
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
3d
Assistant Director of Rooms
Parrot Key Hotel & Villas —Key West, FL
- Full-time
- Background check
- Pass drug screening
- Bachelor's degree
- Health insurance
- Dental insurance
Office Assistant Director
ALL SPORTS KIDS —Tamarac, FL
- $22 - $24 an hour
- Weekends as needed
- Office
- High school diploma or GED
- Experience working with children
- 401(k)
- Flexible schedule
Quick Apply
5d
Assistant Front Office Director/ Teacher
World Champion Center —Riverview, FL
- $16 - $20 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Bachelor's degree
- Employee discount
Quick Apply
Director of Agent Experiences
Keller Williams Realty Consultants —Coral Springs, FL
- From $17 an hour
- Part-time
- Google Workspace
- Customer service
- Office
Quick Apply
11d
Director of First Impressions
Keller Williams Realty Professionals —Coral Springs, FL
- From $17 an hour
- Part-time
- Google Workspace
- Customer service
- Office
Quick Apply
11d
Director of Client Services
Advanced Canine Development, LLC —Punta Gorda, FL
- $22 - $26 an hour
- Part-time
- Background check
- Google Workspace
- Sales
- Employee discount
Quick Apply
12d
Director - Travel Industry, Retail Market Sales CALA
Marriott International, Inc —Plantation, FL
- $87,300 - $150,100 a year
- Full-time
- Marketing
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid parental leave
12d
Lifestyle Director/Event Planner
NFC Amenity Management —Doral, FL
- $55,000 a year
- Full-time
- Mid-level
- Mentoring
- US work authorization
- Paid training
- Disability insurance
Fitness Director - Central City Family YMCA
Tampa Metropolitan Area YMCA —Tampa, FL
- $55,000 - $60,000 a year
- Weekends as needed
- CPR Certification
- Bachelor of Science
- Office
- Paid holidays
- Dental insurance
Quick Apply
Activities Director School Year 26-27 (Middle/High School)
SLAM Boca Raton Middle/High —Boca Raton, FL
- From $40,000 a year
- Full-time
- Background check
- High school
- Customer service
- Health insurance
- Dental insurance
Quick Apply

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Director of Front Office

The Colony Hotel -
Palm Beach, FL

Quick Apply

Job Details

Full-time
10 days ago

Qualifications

Customer communication
Staff supervision
Microsoft Excel
Property management tools
Team supervision
Writing skills
Word embeddings
English
Managing hospitality teams
Team development
Project task coordination
Leading team collaboration initiatives
Hotel staff training
Productivity software
OPERA
Team motivation (leadership skill)
Staff development

Full Job Description

Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting- U.S. Presidents, European Royalty, and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.

Your job requires providing management and related services consistent with your position for The Colony Palm Beach in Palm Beach, Florida, for The Hedges Inn in East Hampton, New York, and for any and all future projects in which the Wetenhall family engages during your employment, as needed. Please note that your job responsibilities are not limited to those contained in your written job description, and may encompass additional tasks or responsibilities consistent with your position. Your current compensation package encompasses and accounts for all such job responsibilities at all locations.

For more information visit http://thecolonypalmbeach.com

The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.

JOB OVERVIEW:

The Director of the Front Office is responsible for overall leadership at the Front Desk and Guest Experience departments. This successful and very polished individual must have experience leading a team in a luxury service environment and is strongly committed to service and creating experiences for our guests. This role collaborates closely with Guest Experience, Retail, Residences and VIP Services.

ESSENTIAL JOB FUNCTIONS:

Manages all Front Desk and Guest Experience department team associates.
Must be able to direct, guide, and lead a Front Desk and Guest Experience Leadership team.
Responsible for hiring, training, counseling, and disciplining all Front Desk and guest Experience team associates.
Schedule Supervisors and associates responsibly handle business needs and flex as needed.
Is accountable for Guest Experience results and performance from Guest Satisfaction, Forbes Travel Guide, and Social Media surveys in areas relating to guest arrival and departure experiences.
Prepares staff schedules to ensure the best operational effectiveness within budgetary guidelines in a time sensitive fashion.
Perform daily payroll duties to ensure accuracy.
Support human resources functions, including recruiting, selection, orientation, training, performance planning, evaluations, and pay and reward programs.
Ensure all training plans are submitted before a new employee attends orientation.
Conduct weekly meetings with managers to ensure communication is current and up to date.
Assign projects to support and motivate the teams in supporting Forbes Five Star training and delivery.
Ensures the front office always has the correct information and proper equipment to complete department functions; and prioritizes and organizes all projects that pertain to improving front office functions.
Responsible for reviewing the daily line-up sheet sent to the hotel.
Responsible for maintaining proper organization of the front desk and back-office areas.
Incorporate/inventory management system for supplies and conduct bi-weekly inspections for proper supplies on hand.
Communicates effectively both verbally and in writing to provide clear directions to staff.
Assigns and instructs guest service and front desk agents in work details. Observe performance and encourage improvement.
Informs and updates executives, peers, and subordinates on relevant information in a timely manner.
Uses creative management skills to solve problems.
Ensures compliance with The Colony standards are met to ensure consistent high quality guest relations.
Manages desk through times of stress and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment.
Handles guest relocations as required.
Provides guestroom and hotel tours. Must be familiar with all hotel services, including spa, beach, recreation, and hotel dining options.
Assists other guest services areas with daily operations and supervision.
Manages Operations to ensure profitability, control costs, and quality standards to ensure total guest satisfaction.
Administration of all personnel files, including training records. Responsible for all personnel administrative records, including monitoring payroll vacation requests, portages collection, and assisting in monitoring distribution sales/payout gratuities.
Attend weekly/monthly leadership meetings.
Conduct monthly front office department meetings and on time.
Ensure the training and development of all associates, including direct reports, is consistent.
Collaborate with all departments to ensure cross-communication is open to all departments.
Perform front desk duties in high-demand times.
Ensure there is proper coverage in all areas to meet high demand periods.
Other duties as deemed appropriate by the Guidance team.

QUALIFICATIONS:

Must have excellent interpersonal skills.
Ability to read, write, speak, and understand English to communicate effectively with guests and employees.
Ability to access and accurately input information using a moderately complex computer system, including property management systems.
Knowledge of Microsoft Office, specifically Word and Excel.
Strong knowledge of Opera and all applicable software programs. Must be able to multitask using multiple software applications at any given time.
Ability to understand guest needs and expectations and deliver superior customer services with little input from others.
Must be an excellent communicator in all aspects of his/her job, including coworkers and guests.
Always looking for the best interest of both guests and the hotel.
Ability to perform a job with high attention to detail and effectively organize and able to handle multiple tasks.
Must handle difficult situations and hold team associates accountable.
Effective verbal and written communication skills in English a must.
Must be able to work in teams and involve others in decision-making when applicable.
Ability to be flexible in availability to accommodate hotel occupancy and business demand.
Forward thinking, sharp trainer skills, and ability to mentor and develop team members.
Ability to successfully motivate and lead a team through leading by example.
Ability to plan and organize large or multiple projects and complete them within deadlines.
Maintain high visibility resulting in a minimum of 70% of time spent on the floor with the teams.
Support the bell and front drive services when needed for coverage.
Must have a flexible schedule, including availability on weekends, evenings, and holidays as needed or as directed.

Education/Experience Requirements:

Minimum of 2 years as a Director of Front Office experience working in a luxury hotel/environment environment.
Assistant Director of Front Office with 3 years or more of luxury background would also be considered.
Managed and led a team of Supervisors and hourly associates.
Familiar with Forbes, LQA standards, and training.
A degree in hospitality or hotel management is preferred.

Quick Apply

Refine Your Search

director of front office jobs in florida

Director of Front Office

Director of Front Office

Assistant Director of Front Office

Director of Rooms

Director of Front Office | Playa Largo Resort & Spa

Business Office Director

Director of Operations

Dua Miami an Autograph Collection Hotel - Director Front Office

Front Office Director (Admin-Palatka)

Director Of First Impressions

Assistant Director of Rooms

Office Assistant Director

Assistant Front Office Director/ Teacher

Director of Agent Experiences

Director of First Impressions

Director of Client Services

Director - Travel Industry, Retail Market Sales CALA

Lifestyle Director/Event Planner

Fitness Director - Central City Family YMCA

Activities Director School Year 26-27 (Middle/High School)

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