Top 7713 Electrical supervisor Jobs in Florida

Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Physical Therapist Supervisor
University Orthopedic Care —Bradenton, FL
- $95,000 - $110,000 a year
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Supervisor
University Orthopedic Care —Tampa, FL
- $95,000 - $110,000 a year
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Supervisor
University Orthopedic Care —Fort Myers, FL
- $95,000 - $110,000 a year
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Overnight Veterinary Technician Supervisor
LeadER Animal Specialty Hospital —Boca Raton, FL
- From $60,000 a year
- Overnight shift
- Case management
- ER
- In-person
- Continuing education credits
- Health insurance
Quick Apply
Senior Electrical Project Manager
Owen Electric Company, Inc. —Panama City, FL
- Full-time
- Construction site
- 8 years
- US work authorization
- Fuel card
- Paid holidays
Quick Apply
RN Weekend Supervisor - Clearwater
Clearwater Center —Clearwater, FL
- Full-time
- Background check
- Patient monitoring
- RN License
- Health insurance
- Dental insurance
Quick Apply
Construction Estimator / Project Manager / Supervisor
Elite Contracting Inc —Fort Lauderdale, FL
- Part-time
- Carpentry
- AutoCAD
- Microsoft Outlook
Quick Apply
HVAC Field Supervisor (Retail)
Strada Services LLC —Tampa, FL
- Weekends as needed
- 5 years
- High school diploma or GED
- Ability to lift 50 pounds
- AD&D insurance
- Dental insurance
RN Weekend Supervisor - Abbey
Abbey Rehab and Nursing Center —Saint Petersburg, FL
- Part-time
- Patient monitoring
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
RN Weekend Supervisor 16 hour Shifts Saturday and Sunday
Sapphire Shores Rehab and Nursing —Sarasota, FL
- Full-time
- Background check
- Nursing
- Patient monitoring
- Health insurance
- 401(k)
Quick Apply
RN Supervisor 11-7
Titusville Rehabilitation & Nursing Center —Titusville, FL
- Full-time
- Background check
- Skilled nursing facility
- Patient monitoring
- Health insurance
- Dental insurance
Quick Apply
Licensed Counselor Supervisor
Ibis Healthcare —Tampa, FL
- From $62,857.45 a year
- Full-time
- Microsoft Word
- LMFT
- Spanish
- Health insurance
- Dental insurance
Quick Apply
EverClean Site Supervisor
Greensea Systems —Hialeah, FL
- $30 - $34 an hour
- Email
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
10d
Production Supervisor
AirBurners —Palm City, FL
- $60,000 - $75,000 a year
- Full-time
- 5 years
- ERP systems
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Residential AV Lead Technician
Bravas —Naples, FL
- Full-time
- Background check
- Clean driving record
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Warehouse Supervisor – Building Materials Distribution Factory Direct Supply | West Palm Beach, FL
Factory Direct Supply —West Palm Beach, FL
- $55,488.49 - $66,824.84 a year
- Full-time
- Spanish
- English
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Plumbing Supervisor
Right Way Plumbing Co. —West Palm Beach, FL
- $90,000 - $110,000 a year
- 8 hour shift
- Construction site
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Attorney Supervisor
Confidential —Miami, FL
- $150,000 - $180,000 a year
- Weekends as needed
- Background check
- Spanish
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Electrical Service Supervisor
Strada Services LLC —Tampa, FL
- Weekends as needed
- Background check
- Clean driving record
- Basic math

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Remote Contact Center Supervisor

Hotwire Communications, LTD -
Fort Lauderdale, FL

Quick Apply

Job Details

Qualifications

Staff supervision
Managing teams in a customer support role
Telecommunication
Call center management
Team motivation (leadership skill)

Full Job Description

The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to our customers.

RESPONSIBILITIES:

Lead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs.
Provide coaching and mentoring to team to create and foster engagement, as well as a high- performance culture.
Oversee the accurate review and completion of escalated work items and working with other departments to ensure timely resolution.
Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through
Monitor team members email and department communication to ensure proper feedback is provided as necessary.
Analyze and identify opportunities through call monitoring and escalation trends to enhance the customer experience
Review the performance of staff, identifying training needs and partnering with internal Training & Quality team to implement training opportunities for new and existing team members
Partner with management to identify areas of opportunity to improve the customer experience
Work closely with our partners and internal areas to identify and resolve issues in order to provide clients and advisors with exceptional service.
Act as management escalation point for escalated calls
Support all Customer Contact Center process including but not limited to schedule adherence, department and CES metrics, scorecards, quality assurance, etc., You must maintain a system for providing feedback to agents on a bi-monthly and monthly basis.
Keep abreast of new company products, services and procedures to ensure thorough team communication.
Maintain positive department morale through, subordinate feedback and establishes promotions, contest, events, etc. to keep a positive work environment.
Work with management on Customer Contact Center initiatives.
Appropriately escalate customer dissatisfaction with call center leadership team.
Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

Demonstrated ability and experience in providing leadership and motivation
Working knowledge of Call Centers concepts, practices and procedures
Knowledge of cable and telecommunications products and services
At least 2 years’ experience in call center and customer service center role
At least one year of AMDOCS experience strongly preferred
Superior customer service delivery skills
Focused, driven to achieve
Ability to work a flexible schedule that includes, days, evenings, weekends and holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

electrical supervisor jobs in florida

Remote Contact Center Supervisor

Physical Therapist Supervisor

Physical Therapist Supervisor

Physical Therapist Supervisor

Overnight Veterinary Technician Supervisor

Senior Electrical Project Manager

RN Weekend Supervisor - Clearwater

Construction Estimator / Project Manager / Supervisor

HVAC Field Supervisor (Retail)

RN Weekend Supervisor - Abbey

RN Weekend Supervisor 16 hour Shifts Saturday and Sunday

RN Supervisor 11-7

Licensed Counselor Supervisor

EverClean Site Supervisor

Production Supervisor

Residential AV Lead Technician

Warehouse Supervisor – Building Materials Distribution Factory Direct Supply | West Palm Beach, FL

Plumbing Supervisor

Attorney Supervisor

Electrical Service Supervisor

I want to receive the latest job alert for electrical supervisor in florida

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