Top 271 Referral coordinator Jobs in Fort Lauderdale, Fl

Admissions Coordinator - Call Center
Guidance Recovery —Boca Raton, FL
- $40,000 - $150,000 a year
- Weekends as needed
- Spanish
- Salesforce
- English
- Health insurance
- Dental insurance
Quick Apply
Referral Coordinator
Symphony Spine and Pain —Fort Lauderdale, FL
- Full-time
- Communication skills
- Entry level
Quick Apply
Patient Referral Coordinator
Chen Medical Associates —Tamarac, FL
- $16.50 - $23.56 an hour
- CPR Certification
- BLS Certification
- Clinic experience
- Opportunities for advancement
Referral Coordinator
Integrated Home Care Services —Miramar, FL
- Full-time
- Spanish
- Mid-level
- Home Health
- Paid training
- Wellness program
Quick Apply
Peristeen Coordinator
Coloplast —Coral Springs, FL
- $26.31 an hour
- Remote
- Spanish
- English
- Mid-level
- Paid parental leave
- Dental insurance
Lead Referral Coordinator
CLAREMEDICA HEALTH PARTNERS LLC —Plantation, FL
- Spanish
- HIPAA
- English
Quick Apply
Admissions Coordinator
Adaptive Care Network —Deerfield Beach, FL
- $40,000 - $80,000 a year
- Part-time
- HIPAA
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
14d
Admissions Coordinator
Agape Behavioral Health —Oakland Park, FL
- Full-time
- High school diploma or GED
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
13d
Referral Coordinator/Receptionist
Common Health —Hollywood, FL
- From $20 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Service Coordinator
Summit Fire & Security —Fort Lauderdale, FL
- $25 - $30 an hour
- Full-time
- Background check
- Clean driving record
- English
- Paid holidays
- Disability insurance
12d
Client Operations & Success Coordinator
Network Computer Pros —Fort Lauderdale, FL
- $68,000 - $88,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Healthcare Coordinator
PDS Health —Sunrise, FL
- $18.00 - $25.50 an hour
- Part-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Referral Coordinator
DHG Medical Centers —Miami Gardens, FL
- Full-time
- HIPAA
- Mid-level
- 3 years
Intake Coordinator - Receptionist
DR STANLEY AND PEARL GOODMAN JFS OF BROWARD COUNTY INC —Davie, FL
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Patient Care Coordinator
VITAS Healthcare —Miramar, FL
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Evening Admissions Coordinator
Adaptive Care Network —Deerfield Beach, FL
- $40,000 - $80,000 a year
- Part-time
- HIPAA
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
2h
Referral Coordinator-Cardiac Services-FT-Days-MHW-MPG
Memorial Healthcare System —Hollywood, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Referral Coordinator
Tenet Florida Physician Services —Delray Beach, FL
- Full-time
- Microsoft Outlook
- Surgery
- Medical office experience
- Health savings account
- Health insurance
Admissions Coordinator
VITAS Healthcare —Miramar, FL
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Scheduling Coordinator
INDIGO MANAGEMENT INC —Boca Raton, FL
- $20 - $25 an hour
- Weekends as needed
- Spanish
- Office
- Computer skills
Quick Apply

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Admissions Coordinator - Call Center

Guidance Recovery
Boca Raton, FL

Quick Apply

Job Details

Full-time
$40,000 - $150,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Record keeping
Clear verbal communication
Active listening
Multitasking
Interpersonal skills
Phone communication
Salesforce
Care documentation
English
High school diploma or GED
Data entry
Telephone systems
Typing
Phone etiquette
Clinical confidentiality policies
Documentation Handling
Office phone management

Full Job Description

<Position Summary>
The Admissions Coordinator - Call Center is responsible for handling inbound and outbound admissions-related communication, documenting prospective patient information, coordinating next steps, supporting admissions workflow, and maintaining timely follow-up with leads, families, and referral sources. This role is non-clinical and does not perform final clinical intake, diagnosis, medical screening, or independent level-of-care determinations. Those responsibilities remain with appropriately qualified clinical staff. The position supports the admissions department by serving as a professional first point of contact, facilitating communication, protecting confidentiality, and helping qualified prospects move efficiently through the admissions pipeline.

<Essential Functions>

Answer inbound calls from prospective patients, family members, referral sources, hospitals, case managers, and community partners.
Conduct outbound follow-up calls to inquiries, missed opportunities, incomplete referrals, and assigned lead lists.
Collect, verify, and document preliminary non-clinical information including contact data, referral information, insurance details, and general treatment interest.
Explain the admissions process, program options, next steps, and general expectations using approved scripting and company guidelines.
Route prospective patients to licensed clinical staff for screening, assessment, and final admission determination.
Coordinate scheduling for callbacks, assessments, arrival times, and admission-related communication.
Support insurance information collection and internal benefits-verification workflows.
Maintain accurate documentation in CRM, EMR, VOIP, and related systems.
Update lead stages, call outcomes, follow-up attempts, and final dispositions in accordance with department policy.
Communicate with approved contacts and referral sources only in accordance with applicable confidentiality requirements.
Escalate urgent or high-risk concerns immediately to clinical or supervisory staff.
Coordinate with admissions leadership, clinical staff, utilization review, operations, transportation, and business office teams as needed.
Participate in quality assurance reviews, training, scripting updates, and process-improvement initiatives.
Meet department standards for responsiveness, professionalism, documentation quality, attendance, and follow-up timeliness.

<Role Boundaries>

May gather non-clinical information, explain process steps, document communications, schedule next steps, and support workflow coordination.
May not diagnose, determine medical necessity independently, assign level of care independently, provide medical advice, or guarantee admission or insurance coverage.

<Minimum Qualifications>

Prior experience in a call center, admissions support, patient access, healthcare coordination, intake support, customer service, or similar high-volume communication role.
Strong verbal and written communication skills.
Strong documentation and computer skills.
Ability to manage multiple calls, follow-ups, and system updates in a fast-paced environment.
Ability to communicate with empathy, professionalism, and emotional control.
Ability to maintain confidentiality and follow company procedures.
Ability to work a schedule that may include evenings, weekends, or holidays if required.

<Preferred Qualifications>

Experience in behavioral health, substance use treatment, detox, residential, PHP, or IOP settings.
Experience with CRM, EMR, call-tracking systems, and insurance workflows.
Bilingual English/Spanish. Experience working with families in crisis and professional referral sources.

<Knowledge, Skills, and Abilities>

Professional phone presence and active listening.
Accurate data entry and recordkeeping.
Time management, organization, and disciplined follow-up.
Ability to de-escalate emotionally charged conversations.
Ability to work within scripts, policies, and compliance expectations.
Ability to collaborate across departments.

<Work Enviornment and Physical Requirements>

Office-based or remote call center environment, depending on company policy.
High-volume phone and computer-based work.
Frequent sitting, speaking, listening, typing, and screen use.
Ability to use multiple software systems simultaneously.
May require evening, weekend, or holiday coverage based on business need.

<Compliance Requirements>

Employee must comply with all company policies and procedures relating to confidentiality and privacy, documentation standards, call handling standards, information security, admissions workflow requirements, escalation protocols, attendance, and timekeeping.

<Performance Standards>

Performance may be evaluated based on call responsiveness, speed to contact, documentation accuracy, follow-up completion, professionalism, attendance, punctuality, and adherence to scripting and workflow expectations.

Pay: $40,000.00 - $150,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

Please explain any relative experience

Education:

High school or equivalent (Required)

Experience:

Admissions Call Center : 1 year (Required)

Location:

Boca Raton, FL 33432 (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Boca Raton, FL 33432 (Required)

Work Location: In person

Quick Apply

Refine Your Search

referral coordinator jobs in fort lauderdale, fl

Admissions Coordinator - Call Center

Referral Coordinator

Patient Referral Coordinator

Referral Coordinator

Peristeen Coordinator

Lead Referral Coordinator

Admissions Coordinator

Admissions Coordinator

Referral Coordinator/Receptionist

Service Coordinator

Client Operations & Success Coordinator

Healthcare Coordinator

Referral Coordinator

Intake Coordinator - Receptionist

Patient Care Coordinator

Evening Admissions Coordinator

Referral Coordinator-Cardiac Services-FT-Days-MHW-MPG

Referral Coordinator

Admissions Coordinator

Scheduling Coordinator

I want to receive the latest job alert for referral coordinator in fort lauderdale, fl

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