Top 80 Customer service coordinator Jobs in Fort Worth, Tx

Customer Relations Coordinator
Forward Air —Euless, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Relations Coordinator
Forward Air —Irving, TX
- Part-time
- Microsoft Outlook
- Writing skills
- Office
Customer Care & Dispatch Coordinator
TLC Electrical Services —Southlake, TX
- $20 - $24 an hour
- Rotating shift
- Spanish
- Computer literacy
- Office
- Dental insurance
- Paid time off
Quick Apply
2d
Flight Coordinator and Customer Service Representative
XTRORDINAIR AIRCRAFT MANAGEMENT INC —Fort Worth, TX
- Weekends as needed
- Mid-level
- Office
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
R1435H - Donation Communication Coordinator
LifeGift Organ Donation Center —Fort Worth, TX
- Full-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Health savings account
- Disability insurance
Quick Apply
11d
Customer Service & Dispatch Coordinator
CIRCLE E FACILITY & HOME SERVICES INC —Arlington, TX
- $18 - $25 an hour
- Full-time
- Administrative experience
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Front Desk Patient Care Coordinator / Medical Receptionist — We Will Train the Right Person!
Key Dermatology PLLC —Fort Worth, TX
- From $18 an hour
- Full-time
- Background check
- Computer literacy
- HIPAA
- Paid training
- Paid holidays
Quick Apply
2d
Front desk Treatment Co-ordinator
Healing Wings Dental —Arlington, TX
- $22 - $24 an hour
- Email
- Spanish
- Dental office
- English
Quick Apply
Front Desk Coordinator / Administrative Assistant
Westside Plastic Surgery —Fort Worth, TX
- $21 - $26 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
Quick Apply
12d
Front Desk Patient Coordinator
Arlington Physical Therapy —Arlington, TX
- $19 - $20 an hour
- Full-time
- Customer service
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist and treatment plan coordinator
Miller Dental —Fort Worth, TX
- $16 - $30 an hour
- Full-time
- Dental office
- Primary Care
- HIPAA
Quick Apply
6d
Service Coordinator
Southwest Brick and Fireplace —Keller, TX
- $18.00 - $29.89 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
10d
Care Coordinator
Tuesday Health —Fort Worth, TX
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Customer Experience Coordinator
Amerisure Insurance —Irving, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Profit sharing
- Health insurance
Customer Service Coordinator A
Communications Test Design Inc —Fort Worth, TX
- $19.19 an hour
- Full-time
- 18 years or older
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
11d
Service Coordinator
Kelvin Group Corp —Fort Worth, TX
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health savings account
- Paid holidays
13d
Customer Support Coordinator
Camp Fire First Texas —Fort Worth, TX
- $18 - $20 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Office
- Paid holidays
- Disability insurance
Quick Apply
11d
Customer Care Coordinator
Michaels Stores —Irving, TX
- Full-time
- Research
- Mid-level
- Office
- Store discount
- Commuter assistance
8d
Front Office & Patient Financial Coordinator
HealthSource Chiropractic of Fort Worth —Fort Worth, TX
- $21 - $23 an hour
- Full-time
- Spanish
- Sales
- English
- Paid holidays
- Health insurance
Quick Apply
Dealer Operations Coordinator
Templar Screens —Grand Prairie, TX
- $28 - $31 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d

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Customer Relations Coordinator

Forward Air -
Euless, TX

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Job Details

Full-time

Qualifications

High school diploma or GED
Video conferences (communication methods)

Full Job Description

The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.

Responsibilities

Serve as a central point of contact for customers, carriers, drivers, and internal teams via phone, email, and in‑person interactions.
Provide front‑line customer service by responding to shipment status inquiries, documentation requests, and routine service questions.
Perform accurate data entry for shipment details, customer instructions, order updates, and operational records within required timelines.
Track and trace shipments using internal systems and carrier platforms; communicate updates to customers and internal teams.
Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities.
Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD).
Support terminal or site activities as needed, including freight acceptance, driver assistance, and shipment paperwork handling.
Assist with accounts receivable, accounts payable, and billing support tasks, including invoice preparation, verification, and reconciliation.
Maintain organized and compliant electronic and physical files for shipment, financial, and administrative documentation.
Communicate with carriers, warehouses, dispatch, and internal operations teams to support timely movement of freight.
Identify routine service issues or delays and escalate them to operations leadership according to established procedures.
Support routine administrative tasks such as inbound/outbound mail processing, record updates, and office supply monitoring.
Participate in training, meetings, and process improvement activities as assigned.
All other duties as assigned to meet evolving business needs.

Qualifications

Education: High School Diploma or GED equivalent required; undergraduate degree from an accredited college or university preferred.
Previous experience in customer service, administrative support, logistics, or transportation environments preferred; training provided.
Strong attention to detail with the ability to follow established processes consistently.
Clear, professional written and verbal communication skills with a customer‑focused approach.
Ability to work collaboratively in a fast‑paced, team‑oriented, on‑site environment.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.

#LI-KK1
#LI-Onsite

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Refine Your Search

customer service coordinator jobs in fort worth, tx

Customer Relations Coordinator

Customer Relations Coordinator

Customer Care & Dispatch Coordinator

Flight Coordinator and Customer Service Representative

R1435H - Donation Communication Coordinator

Customer Service & Dispatch Coordinator

Front Desk Patient Care Coordinator / Medical Receptionist — We Will Train the Right Person!

Front desk Treatment Co-ordinator

Front Desk Coordinator / Administrative Assistant

Front Desk Patient Coordinator

Front Desk Receptionist and treatment plan coordinator

Service Coordinator

Care Coordinator

Customer Experience Coordinator

Customer Service Coordinator A

Service Coordinator

Customer Support Coordinator

Customer Care Coordinator

Front Office & Patient Financial Coordinator

Dealer Operations Coordinator

I want to receive the latest job alert for customer service coordinator in fort worth, tx

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