Top 1611 Customer service team lead Jobs in Fremont Ca

Senior Customer Service Representative
MASS PRECISION INC —San Jose, CA
- $85,000 - $100,000 a year
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
Branch Team Lead
Patelco Credit Union —Fremont, CA
- $30 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Customer Programs Support Lead
Leidos —California
- $65,650 - $118,675 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Residential
Sr Customer Service Representative
Motion Industries (MOT) —Newark, CA
- $28.29 - $36.82 an hour
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Service Specialist (CSR II)
Resource Label Group —Newark, CA
- $25 - $28 an hour
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Service & E-Commerce Associate Team Leader
Whole Foods Market —San Ramon, CA
- $21.55 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
12d
Customer Service Support 2
Lam Research —Fremont, CA
- In-person
- 1 year
- Entry level
4d
Team Lead
Rack Room Shoes, Inc. —Milpitas, CA
- Part-time
- Background check
- Merchandising
- Mid-level
Quick Apply
Lead Residential Counselor - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $24 - $28 an hour
- Overnight shift
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Operations Manager
ABC Worldwide Transportation —San Mateo, CA
- $60,000 - $75,000 a year
- Part-time
- Customer service
- Computer literacy
- Research
- Health insurance
- Paid time off
Quick Apply
Market Specialist (Retail Field Sales) - SF/ South Bay area
Dr. Diamond's Metacine —Burlingame, CA
- $32 - $35 an hour
- Part-time
- Merchandising
- Mid-level
- In-person
- On-the-job training
Quick Apply
12d
Customer Service Coordinator
Lyon Living —Milpitas, CA
- $26 - $27 an hour
- Email
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Senior Operations Manager
Leanteq —Milpitas, CA
- $140,000 - $175,000 a year
- Weekends as needed
- Engineering
- Office
- Accounting
- Health insurance
- Dental insurance
Quick Apply
11d
Bilingual Order Processing/Customer Service
Gold-Up USA Inc. —Newark, CA
- From $20 an hour
- Full-time
- Bilingual
- Customer service
- Computer literacy
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Customer Service Representative
The United Brokers Insurance Agency —Hayward, CA
- $19.25 an hour
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Warehouse
Quick Apply
2d
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Recyling /Collections Operations Manager
California Waste Solutions —San Jose, CA
- $90,000 - $95,000 a year
- Full-time
- Management
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Customer Service Rep
TFC Credit Corporation —San Ramon, CA
- $16 - $18 an hour
- 8 hour shift
- Bilingual
- Customer service
- Computer literacy
- Profit sharing
- Paid holidays
Quick Apply

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customer service team lead jobs near fremont ca

Senior Customer Service Representative

MASS PRECISION INC -
San Jose, CA

Apply Now

Job Details

Full-time
$85,000 - $100,000 a year

Qualifications

Customer communication
Manufacturing company experience

Full Job Description

GENERAL JOB DESCRIPTION

The Customer Service Representative serves as the primary point of contact for assigned customer accounts, managing day-to-

day communication related to orders, schedules, and delivery commitments. This role requires a proactive, energetic approach

to coordinating with internal teams, resolving customer needs, and supporting accurate order management and on-time

delivery.

DUTIES & RESPONSIBILITIES

Act as the primary point of contact for assigned customer accounts, independently managing day-to-day

communication related to orders, schedules, and delivery commitments.

Take ownership of processing customer purchase orders, sales orders, and order revisions within the ERP system, ensuring

accuracy and efficiency.

Coordinate with internal teams to support on-time delivery, provide order status updates, and resolve customer inquiries.
Manage customer demand schedules, forecasts, and Just-In-Time (JIT) programs in alignment with production planning.
Monitor order progress and proactively communicate schedule changes, risks, or delays.
Support new product introduction (NPI) programs by coordinating order setup, documentation, and customer

requirements.

Execute engineering change orders (ECOs) and configuration updates to ensure accurate order processing.
Track delivery requirements, manage expedite requests, and resolve potential disruptions before they impact the

customer.

Maintain accurate customer account information, pricing, and order records within the ERP system.
Collaborate with cross-functional teams to resolve order issues, quality concerns, and delivery challenges.
Provide order acknowledgements, shipment notifications, and timely status updates to customers.
Follow up on quotes and support repeat order processing.
Ensure compliance with customer specifications, quality standards, and company procedures.
Build and maintain strong customer relationships through proactive communication, accountability, and a high level of

service.

Contribute energy, initiative, and ideas that support continuous improvement within customer service and order

management processes.

EDUCATION, TRAINING & EXPERIENCE

Associate’s or Bachelor’s degree in Business, Supply Chain, Operations, or a related field preferred; equivalent work

experience will be considered.

2–5 years of experience in customer service, account coordination, order management, or program support within a

manufacturing or contract manufacturing environment.

KNOWLEDGE, SKILLS & ABILITIES

Experience using ERP systems (such as Epicor, SAP, Oracle, or similar) to manage orders, schedules, and customer

accounts.

Working knowledge of manufacturing operations, production scheduling, and order fulfillment processes.
Strong written and verbal communication skills with the ability to effectively interface with customers, program

managers, and internal teams.

Highly organized with strong time-management skills and the ability to manage multiple priorities in a fast-paced

environment.

Strong attention to detail and accuracy when managing customer orders, schedules, and documentation.
Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
Proactive problem-solving skills with the ability to identify issues, communicate risks, and drive timely resolution.
Ability to work both independently and collaboratively within a cross-functional team environment.

Apply Now

Refine Your Search

customer service team lead jobs in fremont ca

Senior Customer Service Representative

Branch Team Lead

Customer Programs Support Lead

Sr Customer Service Representative

Customer Service Specialist (CSR II)

Customer Service & E-Commerce Associate Team Leader

Customer Service Support 2

Team Lead

Lead Residential Counselor - Family Shelter Services

Operations Manager

Market Specialist (Retail Field Sales) - SF/ South Bay area

Customer Service Coordinator

Senior Operations Manager

Bilingual Order Processing/Customer Service

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Representative

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Recyling /Collections Operations Manager

Mandarin-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Rep

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