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Product Innovation Manager

Kahala Management LLC
Scottsdale, AZ

Quick Apply

Job Details

Full-time
$100,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Food and beverage product quality management
Nutrition
Food & beverage industry purchasing experience
Communication with suppliers
Sourcing
Bachelor's degree in food science
Product development project management
Food safety management
Developing new product formulations
Specialty dish recipe development
Quick service & fast food restaurant experience
Team leadership
Safety regulations
Identifying new business opportunities
Product discovery
Presentations for conferences or internal meetings
Menu concept development
Regulatory compliance
Mid-level
Technical support
Customer inquiry handling
Collaboration with product development teams
Food Science
Bachelor's degree
Industry trends
Overseeing product design launches
Relationship management
Leading team collaboration initiatives
Product design
Collaboration with manufacturing teams

Full Job Description

POSITION SUMMARY:

Own the product development lifecycle for Cold Stone Creamery, leading innovation and product development for the domestic U.S. business while supporting international markets on occasion. This role leads the development of new ice cream flavors, Signature Creations™, cakes, beverages, seasonal limited time offers, and other menu innovations from concept through launch.

Working cross-functionally with Marketing, Operations, Purchasing, suppliers, and manufacturers, this position identifies opportunities through consumer insights, emerging industry trends, and competitive restaurant and menu strategies to deliver innovative products that strengthen the Cold Stone brand. The role also provides technical support to manufacturers and suppliers for new and existing products when needed.

The ideal candidate combines creativity with strong product development expertise and a solid understanding of food science, ingredient functionality, formulation, food safety, and commercialization to enable the successful development of innovative, high-quality products that can be consistently executed across the Cold Stone system.

Equal Opportunity Employer M/F/D/V

KEY RESPONSIBILITIES:

Product Innovation & Development

Lead development of new ice cream flavors, Signature Creations™, cakes, beverages, seasonal LTOs, and other menu innovations.
Execute annual innovation and ideation sessions.
Develop products to meet quality, cost, ease of execution, food safety and guest experience objectives.
Analyze consumer, franchisee and sensory feedback to identify opportunities to improve existing products, formulations, and ingredients.
Monitor consumer trends, competitive activity and emerging ingredients.

Commercialization & Supplier Management

Partner with Purchasing and suppliers to source, evaluate and approve ingredients.
Maintain product specifications, formulas and technical documentation.
Evaluate ingredient alternatives to improve quality, cost or supply continuity.

Technical Leadership

Serve as the food science resource for Kahala Brands.
Ensure compliance with food safety, labeling, nutrition and regulatory requirements.
Generate nutritional analyses using ESHA Genesis.
Respond to technical consumer inquiries as needed.

Collaboration

Work with other R&D team members to foster collaboration and contribute to innovation across all brands within Kahala Brands.
Support special projects and company events as needed.

PERSONAL ATTRIBUTES:

Passionate about food and product innovation
Naturally curious, creative and consumer-focused
Collaborative and relationship-oriented
Resourceful problem solver
Balances creativity with operational execution
Self-motivated, organized and adaptable

KNOWLEDGE / SKILLS:

Bachelor’s degree in food science, dairy science ore related field preferred
Progressive experience in food product development, preferably within frozen desserts, dairy, QSR, restaurant, or consumer packaged goods

Experience commercializing products from concept to launch
Knowledge of FDA labeling and food regulations
Ability to handle multiple concurrent development projects, prioritizing and sequencing actions/decisions to move projects toward completion
Excellent verbal and written communication skills
Strong presentation skills
Organized, detail-oriented and able to work independently, as well as part of a team
Enthusiastic, optimistic and service-minded team leader
Demonstrated desire for continuous learning and improvement
Ability to travel domestically and internationally on occasion

PHYSICAL REQUIREMENTS:

Able to stand for prolonged periods during product development
Ability to lift up to 45 pounds and perform repetitive motions such as scooping, mixing, whisking, decorating and portioning products

Benefits (Subject to Change):

401(k) matching, including Roth options
3 Medical insurance plans
Dental insurance
Vision insurance
Employee assistance program
Flexible spending account
Health savings account
Life insurance
Short-term disability insurance
Long-term disability insurance
Paid time off (10 holidays, 3 weeks PTO)
Tuition reimbursement
Referral program
Wellness programs
Hybrid work schedule

Quick Apply

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POSITION SUMMARY:

KEY RESPONSIBILITIES:

PERSONAL ATTRIBUTES:

KNOWLEDGE / SKILLS:

PHYSICAL REQUIREMENTS:

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