Top 1742 Customer specialist Jobs in Hamilton, Oh

Community Specialist
Venture Communities —Cincinnati, OH
- $60,000 - $62,000 a year
- Full-time
- Background check
- Inventory management
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Student Collections Specialist
Ohio Business College —Middletown, OH
- $23 - $27 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
LIHTC Occupancy Specialist
Van Rooy Properties —Hamilton, OH
- From $22 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health savings account
- Health insurance
Quick Apply
Customer Service Specialist
KAIVAC —Hamilton, OH
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1h
Public Assistance Caseworker
Butler County Job and Family Services —Hamilton, OH
- $20.88 an hour
- Full-time
- Computer literacy
- Office
- Databases
- Health savings account
- Health insurance
Quick Apply
Customer Care Specialist
Saia Motor Freight Line LLC —West Chester, OH
- $23.35 - $28.65 an hour
- Full-time
- 18 years or older
- English
- Mid-level
Quick Apply
1d
Intake Specialist
Best Point Education & Behavioral Health —Hamilton, OH
- $18 - $22 an hour
- Full-time
- Adults
- HIPAA
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
3d
Call Center Specialist
HELP —West Chester, OH
- $21 - $24 an hour
- Mid-level
- 3 years
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
6d
Follow Up Coordinator, 988
Community Health Alliance-Ohio —Hamilton, OH
- $22.50 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Writing skills
- Paid training
- Paid holidays
Quick Apply
Retirement Customer Support Specialist
Protective —Cincinnati, OH
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
OS&D Clerk
Estes Express Lines —West Chester, OH
- $26.25 - $29.00 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Pass drug screening
Intake Specialist
Lighthouse Youth Services —Cincinnati, OH
- $20.19 - $29.10 an hour
- Experience working with individuals with developmental disabilities
- Spanish
- Customer service
- Paid training
- Wellness program
Patient Transport
Midwest Eye Care Kenwood Surgery Center —Cincinnati, OH
- No weekends
- Clean driving record
- High school diploma or GED
- Driver's License
10d
Delivery Specialist
O'Reilly Automotive Stores —Hamilton, OH
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
Scheduling Specialist – OP Physical Therapy – Fairfield Hospital
Mercy Health —Fairfield, OH
- Hospital
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Central Access Point Intake Specialist
Strategies to End Homelessness —Cincinnati, OH
- $22.50 - $24.50 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
6d
Customer Service and Admissions Specialist (Admissions Concierge)
Otterbein SeniorLife —Milford, OH
- High school diploma or GED
- Associate's degree
- Entry level
- 403(b) matching
- Paid holidays
Quick Apply
Housing Specialist (Leasing)
CINCINNATI METROPOLITAN HOUSING AUTHORITY —Cincinnati, OH
- $27.29 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
6d
Operations support Representative
Telhio Credit Union —Hamilton, OH
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
ELIGIBILITY REFERRAL SPECIALIST
Warren County Human Services —Lebanon, OH
- From $20.63 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health savings account
- Health insurance
Quick Apply
2d

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customer specialist jobs near hamilton, oh

Community Specialist

Venture Communities
Cincinnati, OH

Quick Apply

Job Details

Full-time
$60,000 - $62,000 a year

Benefits

Paid parental leave
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Resident conversation engagement
Certified Apartment Manager
Community management
Inventory management
In-person customer service
Administrative experience
Real estate administrative experience
Driver's License
Property management company experience
Handling customer service requests
Property management

Full Job Description

Position Summary

The Community Specialist is the primary resident-facing representative for Venture Communities.

This role focuses exclusively on resident service, communication, collections, renewals, compliance, and community standards.

All leasing and maintenance responsibilities are removed from this role and transitioned to the Centralized Leasing Department and Centralized Maintenance Department.

The Community Specialist ensures a high-quality resident experience while maintaining strong financial performance and compliance within their assigned community or group of communities.

Key Duties & Responsibilities:

1. Resident Communication & Service

· Serve as the first point of contact for resident questions, concerns, and requests.

· Respond to resident communication promptly and professionally.

· Maintain strong relationships to support satisfaction and retention.

2. Lease Renewals & Retention

· Manage the full renewal process: outreach, communication, negotiation within guidelines, and execution.

· Track upcoming expirations and follow Venture’s renewal standards and timelines.

· Support retention through proactive resident engagement.

3. Collections, Delinquency & Evictions

· Monitor delinquency daily and follow Venture’s collections timeline.

· Issue notices, create payment plans, and maintain documentation.

· Coordinate eviction documentation and attend court if required.

4. Move-Ins, Move-Outs & Inspections

· Coordinate all resident move-ins and move-outs.

· Conduct move-in and move-out unit-level inspections only to document condition and support proper charges.

· Submit move-out inspection results to the District Manager and Turnover Coordinator for turn scheduling.

· Ensure all documentation is completed accurately and uploaded to AppFolio.

5. Community Compliance & Rule Enforcement

· Enforce community rules consistently and professionally.

· Issue notices for violations and maintain accurate records.

· Ensure compliance with fair housing.

6. Curb Appeal & Community Standards

· Perform routine site walks to ensure superior curb appeal and presentation.

· Report issues promptly and follow up with Maintenance and vendors as needed.

7. Vendor Coordination & Inventory

· Receive and log deliveries and supplies.

· Approve invoices (within scope) and submit to the District Manager for review.

· Coordinate with vendors for services as required.

· Maintain Shop Inventory.

8. Reporting & Documentation

· Maintain accurate files, resident communication logs, renewals, and legal documents.

· Submit weekly reports to the District Manager.

· Support KPIs: delinquency, renewals, retention, communication response time, and compliance.

Competencies & Skills

Strong resident communication and customer service
Conflict resolution and emotional intelligence
Organization and time management
Attention to detail and documentation accuracy
Collections and compliance awareness
Ability to work independently with strong follow-through
AppFolio proficiency preferred

Work Environment & Requirements

· Assigned to specific communities within a district

· Standard office and property environments

· Occasional after-hours for escalated situations

· Must have valid driver’s license and reliable transportation

Education & Experience

2+ years property management or administrative experience
Strong customer service and communication background required
AppFolio experience preferred

Pay: $60,000.00 - $62,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid parental leave
Paid time off
Referral program
Retirement plan
Vision insurance

Experience:

Community management: 3 years (Required)

License/Certification:

Certified Apartment Manager (Preferred)

Ability to Commute:

Cincinnati, OH 45237 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer specialist jobs in hamilton, oh

Community Specialist

Student Collections Specialist

LIHTC Occupancy Specialist

Customer Service Specialist

Public Assistance Caseworker

Customer Care Specialist

Intake Specialist

Call Center Specialist

Follow Up Coordinator, 988

Retirement Customer Support Specialist

OS&D Clerk

Intake Specialist

Patient Transport

Delivery Specialist

Scheduling Specialist – OP Physical Therapy – Fairfield Hospital

Central Access Point Intake Specialist

Customer Service and Admissions Specialist (Admissions Concierge)

Housing Specialist (Leasing)

Operations support Representative

ELIGIBILITY REFERRAL SPECIALIST

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