Top 171 Technology analyst Jobs in Harrisburg, Pa

Immediate hire: Help Desk Analyst at Harrisburg PA
Software Technology Inc —Harrisburg, PA
- Urgently hiring
- 5 years
- Research
- Mid-level
Quick Apply
IT Systems Analyst and Programmer
Pennsylvania Middle Bankruptcy Court —Harrisburg, PA
- $60,942 - $118,750 a year
- Mid-level
- Office
14d
Business Data Analyst I
DHL —Mechanicsburg, PA
- $70,000 - $115,000 a year
- Full-time
- Bachelor's degree
- Warehouse
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Data Analyst - AI Trainer
DataAnnotation —Harrisburg, PA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Financial Analyst - AI Trainer
DataAnnotation —Harrisburg, PA
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Pennsylvania
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
11d
Manufacturing Systems Support Analyst
The Performance Group —Lebanon, PA
- From $60,000 a year
- Spanish
- Inventory management
- Writing skills
8d
SOC Analyst 2 (BHJOB1435_35574)
Astyra Corporation —Harrisburg, PA
- $33 - $35 an hour
- Weekends as needed
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Logistics Analyst - AI Trainer
DataAnnotation —Pennsylvania
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
SOC Analyst (Tier 1) (BHJOB1435_35573)
Astyra Corporation —Harrisburg, PA
- $25.00 - $27.50 an hour
- Weekends as needed
- Background check
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
2d
Major Incident Management Analyst
Ahold Delhaize USA —Carlisle, PA
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Master's degree
Business Analyst - Remote
K2 Insurance Services, LLC —Harrisburg, PA
- $100,000 - $140,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
Quick Apply
IT Systems Analyst and Programmer
US Bankruptcy Court —Harrisburg, PA
- $60,942 - $118,750 a year
- Email
- Background check
- Computer Science
- PMP
- Health insurance
- Dental insurance
Quick Apply
14d
Workday Technical Analyst
Masonic Village at Elizabethtown —Elizabethtown, PA
- Urgently hiring
- Computer Science
- Mid-level
- Office
- Paid holidays
- Tuition reimbursement
Quick Apply
8d
Network Analyst Senior - Information Systems Network Services
Penn State Health —Hershey, PA
- Full-time
- Background check
- Mid-level
- 8 years
- Paid parental leave
- Health insurance
10d
Security Operations Center Analyst
Xforia —Harrisburg, PA
- $30 - $45 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Cybersecurity GRC Analyst
Cleveland Brothers —Harrisburg, PA
- $70,000 - $90,000 a year
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Supply Chain Analyst
Wellspan Health —York, PA
- Weekends as needed
- Computer science
- Computer Science
- Customer service
- Paid parental leave
- Health insurance
2d
Network Security Analyst - Full Time
Cumberland County —Carlisle, PA
- From $55,867 a year
- Computer Science
- Mid-level
- Associate's degree
- Wellness program
- Health savings account
10d
SOC Analyst 1
Skywalk Global —Harrisburg, PA
- Weekends as needed
- Mid-level
- Analysis skills
- 1 year
2d

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technology analyst jobs near harrisburg, pa

Immediate hire: Help Desk Analyst at Harrisburg PA

Software Technology Inc -
Harrisburg, PA

Quick Apply

Job Details

Qualifications

Operating systems
Email customer support
Technical support via phone
Phone communication
5 years
Research
Mid-level
Incident Escalation
User training (technical support)
Computer hardware
Desktop (troubleshooting support)
Developing new training programs
Telephone systems
Instructional materials development
Technical support via email
Hardware diagnostics
Escalation handling
Backlog management
Communication skills
Developing technical user guides
Service level agreement (SLA) management
IT consulting

Full Job Description

Title: CEDC - Help Desk Analyst

Location: Harrisburg PA

Duration: Long Term

Description:
Training required on-site to start for at least two weeks before engagement will be fully remote. This position could potentially require 24/7 on-call role added in the future.

This position will provide IT phone and email support for the Conservation & Environment Delivery Center (CEDC)including Commonwealth employees in 3 agencies and 2 boards, and the public using CEDC websites.

Training will occur in a CEDC facility in Harrisburg. After training, this will be a telework from home position. The candidate will be expected to have a dedicated workspace available for a Commonwealth provided computer and a stable internet connection.

Role Description:

Manage expectations at all levels: customers/end users, executive sponsors.
Ensure quality standards are followed.
Monitor the team's open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels.
Act as the escalation point for high priority support issues.
Able to make recommendations on policies on system use and services.
Acts as a subject matter expert for one or more custom or COTS applications.
Talks to programmers to explain software errors or to recommend changes to programs.
May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied.
Write software and hardware evaluation and recommendations for management review.
Write or revise user-training manuals and procedures.
Develops training materials, such as exercises and visual displays.
Provides technical assistance, support, and advice to end users for hardware, software, and systems.
Provides hands-on technical assistance to business and technical users.
Investigates and resolves computer software and hardware problems of users.
Serves as a contact for level 1 support.
Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary.
Determines whether problem is caused by hardware, software, or system.
Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
Talks with technical and non-technical co-workers to research problem and find solution.
Asks user with problem to use telephone and participate in diagnostic procedures, using diagnostic software or by listeningto and following instructions.
Experienced with a variety of call-tracking software and systems.
Reads trade magazines and engages in independent study to maintain current industry knowledge.
Follow quality standards and displays strong customer service skills.
Able to work in a team environment.
Complete assigned tasks.
Strong communication skills; both written and spoken.

Qualifications

5+ years of Help Desk experience

Quick Apply

Refine Your Search

technology analyst jobs in harrisburg, pa

Immediate hire: Help Desk Analyst at Harrisburg PA

IT Systems Analyst and Programmer

Business Data Analyst I

Data Analyst - AI Trainer

Financial Analyst - AI Trainer

Senior Quantitative Analyst - AI Trainer

Manufacturing Systems Support Analyst

SOC Analyst 2 (BHJOB1435_35574)

Logistics Analyst - AI Trainer

SOC Analyst (Tier 1) (BHJOB1435_35573)

Major Incident Management Analyst

Business Analyst - Remote

IT Systems Analyst and Programmer

Workday Technical Analyst

Network Analyst Senior - Information Systems Network Services

Security Operations Center Analyst

Cybersecurity GRC Analyst

Supply Chain Analyst

Network Security Analyst - Full Time

SOC Analyst 1

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