Top 5221 Shift manager Jobs in Harrison Township Mi

Customer Service Manager
JB Cutting, Inc. —Mount Clemens, MI
- $105,000 - $120,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
Quick Apply
8d
Retail Stocking Supervisor
Harbor Freight —Chesterfield, MI
- $19 an hour
- Full-time
- Mid-level
- Leadership
- Retail sales
- Paid holidays
- Disability insurance
Quick Apply
3d
Certified Clinical Supervisor- Pontiac
Therapeutics, LLC —Pontiac, MI
- $30 - $45 an hour
- 8 hour shift
- Microsoft Word
- Background check
- LMFT
- Health insurance
- Dental insurance
Quick Apply
7d
Client Success Manager (30-Bed Michigan Adult Foster Care (AFC) Licensed Facility)
Silverbell Manor —Richmond, MI
- $17 - $20 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Residential
Quick Apply
3d
Project Manager
Haosen Automation North America Inc. —Auburn Hills, MI
- $80,000 - $120,000 a year
- Full-time
- 5 years
- Master's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Chickpea Hospitality —Birmingham, MI
- Full-time
- Background check
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
School Safety Manager
SEC SHIELD —Troy, MI
- $19.00 - $20.50 an hour
- Full-time
- Military
- Mid-level
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Regional Sales Manager
Destaco —Auburn Hills, MI
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Engineering
- ERP systems
Quick Apply
Manager of Financial Advisors
Secure Financial Group —Troy, MI
- $82,480.07 - $150,000.00 a year
- Full-time
- Background check
- 5 years
- Mentoring
Quick Apply
Recreational Therapist Supervisor
Behavioral Center of Michigan —Detroit, MI
- From $55,000 a year
- Full-time
- Psychiatry
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Quality Supervisor
Medbio - Clinton Township —Clinton Township, MI
- From $70,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Residential Maintenance Supervisor
The Lightstone Group, LLC —Harrison Township, MI
- Full-time
- Carpentry
- Research
- Mid-level
- Paid training
- Paid holidays
Quick Apply
6d
Site Manager / Lead Clinical Research Coordinator
Confidential —Highland Park, MI
- $30 - $38 an hour
- Full-time
- Background check
- Nursing
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
7d
Pre-Op/PACU Nurse Manager
Confidential —Rochester, MI
- Full-time
- Background check
- Nursing
- RN License
- Paid holidays
- Health insurance
Quick Apply
14d
General Manager
Fern Hill Golf Club —Clinton Township, MI
- $50,000 - $55,000 a year
- 8 hour shift
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Health insurance
- Dental insurance
Quick Apply
Head Chef/Kitchen Manager
ERNIE'S —Clinton Township, MI
- $60,000 - $75,000 a year
- Full-time
- ServSafe
- Cooking
- Mid-level
Quick Apply
Executive Sales Positions/Sales Manager/Mortgage Loan Originator NMLS required
Pinnacle Mortgage Corporation —Detroit, MI
- Full-time
- Remote
- Mid-level
- Residential
- US work authorization
- Paid training
- Health insurance
Quick Apply
School Safety Manager
SEC SHIELD —Warren, MI
- $24 - $26 an hour
- Full-time
- Military
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Property Manager II
Beacon Management —Clinton Township, MI
- Full-time
- Sales
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
Juvenile Justice Case Manager (2 years experience in CCI or CCP required)
CCMO- Center for Youth & Families —Detroit, MI
- $40,000 - $55,000 a year
- Full-time
- Current TB test
- Pass drug screening
- Public speaking
- Health insurance
- Dental insurance
Quick Apply

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shift manager jobs near harrison township mi

Customer Service Manager

JB Cutting, Inc. -
Mount Clemens, MI

Quick Apply

Job Details

Full-time
$105,000 - $120,000 a year
8 days ago

Qualifications

Customer communication
Team supervision
Managing teams in a customer support role
Employee relationship building
Manufacturing facility experience
Supervising experience
Manufacturing company experience

Full Job Description

Description:

JB Cutting is seeking a proactive, customer-focused Customer Service Manager to lead our Customer Service team while ensuring an exceptional experience for our customers from order entry through delivery. This position is responsible for overseeing day-to-day customer service operations, managing and developing the Customer Service team, resolving customer concerns, improving processes, and collaborating with internal departments to ensure orders are completed accurately and on time.

The ideal candidate is an organized leader who thrives in a fast-paced manufacturing environment, communicates effectively with both customers and internal teams, and is passionate about building strong customer relationships.

Requirements:

Essential Duties & Responsibilities

Lead, coach, and develop the Customer Service team to provide outstanding customer support.
Monitor team performance, establish goals, and conduct performance evaluations.
Ensure customer inquiries, concerns, and requests are handled professionally and in a timely manner.
Oversee order entry, order acknowledgments, revisions, and order accuracy.
Serve as the primary escalation point for customer issues and work cross-functionally to drive timely resolution.
Partner with Sales, Production, Purchasing, Scheduling, Shipping, and Quality to ensure customer expectations are met.
Monitor order status and proactively communicate delays, shortages, or changes to customers.
Develop and maintain strong relationships with key customer accounts.
Review customer service metrics and identify opportunities for continuous improvement.
Create and implement standardized processes to improve efficiency and customer satisfaction.
Assist in developing departmental procedures, training materials, and best practices.
Maintain accurate customer records and documentation within company systems.
Coordinate with Purchasing and vendors regarding customer-specific material requirements when necessary.
Participate in customer meetings and support strategic account initiatives.
Ensure the department maintains a high level of professionalism, responsiveness, and accountability.
Perform other duties as assigned.

Qualifications

Associate's or Bachelor's degree in Business, Supply Chain, Communications, or a related field preferred.
5+ years of customer service experience in a manufacturing environment.
Previous supervisory or management experience required.
Strong understanding of manufacturing processes, production scheduling, and order fulfillment preferred.
Excellent communication, interpersonal, and conflict resolution skills.
Highly organized with exceptional attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Proficiency with Microsoft Office, particularly Excel and Outlook.
Experience with ERP/MRP systems is preferred.

Knowledge, Skills & Abilities

Exceptional customer service mindset.
Strong leadership and team development skills.
Excellent verbal and written communication.
Ability to build positive relationships with customers and coworkers.
Analytical thinker with strong organizational skills.
Ability to remain calm and professional under pressure.
Continuous improvement mindset with a focus on efficiency and process optimization.

Physical Requirements

Ability to sit for extended periods while working at a computer.
Occasionally walk throughout the manufacturing facility.
Ability to lift up to 20 pounds occasionally.

Why JB Cutting?

At JB Cutting, we pride ourselves on delivering quality products and exceptional customer service. Our team is built on our core values of Family, Hard Work, Reliability, Dedication, Positivity, and Honesty. We are looking for a leader who shares those values and is committed to helping both our customers and our employees succeed.

Quick Apply

Refine Your Search

shift manager jobs in harrison township mi

Customer Service Manager

Retail Stocking Supervisor

Certified Clinical Supervisor- Pontiac

Client Success Manager (30-Bed Michigan Adult Foster Care (AFC) Licensed Facility)

Project Manager

Assistant General Manager

School Safety Manager

Regional Sales Manager

Manager of Financial Advisors

Recreational Therapist Supervisor

Quality Supervisor

Residential Maintenance Supervisor

Site Manager / Lead Clinical Research Coordinator

Pre-Op/PACU Nurse Manager

General Manager

Head Chef/Kitchen Manager

Executive Sales Positions/Sales Manager/Mortgage Loan Originator NMLS required

School Safety Manager

Property Manager II

Juvenile Justice Case Manager (2 years experience in CCI or CCP required)

I want to receive the latest job alert for shift manager in harrison township mi

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