Top 374 Customer service team lead Jobs in Honolulu

Customer Service Clerk - Honolulu
Young Brothers —Honolulu, HI
- $57.63 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Writing skills
7d
Supervisor - Airport Operations
United Airlines —Honolulu, HI
- $80,236 - $98,066 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
7d
Jaguar/Land Rover Brand Specialist/ Auto Sales
JN Group, Inc. Jaguar Land Rover —Honolulu, HI
- From $4,000 a month
- 8 hour shift
- Background check
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Lead Mobile Auto Detailer / Operations Manager
Cheers Mobile Auto Detailing —Laie, HI
- $30 - $50 an hour
- Part-time
- Hospitality
- Heavy lifting
- Customer service
- Flexible schedule
Quick Apply
10d
Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market —Honolulu, HI
- $17.50 - $30.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Retail Team Lead
Aloha Kira —Honolulu, HI
- $19 - $21 an hour
- Full-time
- Mid-level
- In-person
- Retail management
- Health insurance
- Paid time off
Quick Apply
11d
SRSP Team Lead
CARE Hawaii, Inc —Pearl City, HI
- $23 - $25 an hour
- Full-time
- Microsoft Word
- LMFT
- 18 years or older
Quick Apply
Landscape Operations Manager
Mainscape Inc. —Honolulu, HI
- $72,000 - $95,000 a year
- Overtime
- 18 years or older
- Spanish
- CPR Certification
- Opportunities for advancement
Quick Apply
Sales Support Specialist
Honolulu Ford —Honolulu, HI
- $17 - $25 an hour
- Weekends as needed
- 18 years or older
- Dealership
- Computer literacy
- Employee stock purchase plan
- Paid holidays
Quick Apply
8d
Operations Manager - Cleaning Company (Full-Time, 1099 Contractor)
Adriana's Good Mana LLC —Honolulu, HI
- $4,500 - $5,000 a month
- Full-time
- Background check
- Inventory management
- Mid-level
Quick Apply
12d
Customer Experience & Sales Specialist - Electronics Repair
Ubreakifix by Asurion —Kailua, HI
- From $18 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Daniel K. Inoue Airport Japanese Customer Service Associate(日本語/Part Time)
Hawaii HIS Corporation —Honolulu, HI
- From $16 an hour
- Part-time
- Bilingual
- Background check
- Customer service
- Commuter assistance
- Health insurance
Quick Apply
Treasury Operations Manager
First Hawaiian Bank —Honolulu, HI
- $95,000 - $117,000 a year
- Full-time
- Office
- Finance
- Master's degree
Cashier/Customer Service/Dinosaur Trainer and Dinosaur Entertainer
Chompeze Dinosaur Experience —Waikīkī, HI
- $16 an hour
- Part-time
- Merchandising
- English
- In-person
Quick Apply
Retail Merchandiser Team Lead - Overnight
SAS Retail Services —Honolulu, HI
- $19 an hour
- Part-time
- 18 years or older
- Merchandising
- No experience needed
Customer Service Representative (Japanese Speaking a Plus 日本語の話せる方)
Kodama Koi Farm —Mililani Town, HI
- $16 - $25 an hour
- 8 hour shift
- Bilingual
- Inventory management
- Customer service
Quick Apply
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
Whole Foods Market —Kailua, HI
- $17.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- $50K BASE SALARY + UNCAPPED COMMISSION
Spectrum —Mililani Town, HI
- $50,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Paid training
- Mileage reimbursement
Quick Apply
9d
Customer Experience Representative
Na Hoku, Inc. —Honolulu, HI
- $20 an hour
- Full-time
- Background check
- No experience needed
- Office
- Health insurance
- Dental insurance
Quick Apply
3h
Part-Time Professional Sales Specialist
5.11 —Honolulu, HI
- $23 - $25 an hour
- Part-time
- Microsoft Outlook
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply

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Customer Service Clerk - Honolulu

Young Brothers -
Honolulu, HI

Apply Now

Job Details

$57.63 an hour
7 days ago

Qualifications

Freight documentation management
Phone communication
Writing skills
Basic math
In-person customer service
English
High school diploma or GED
Driver's License
Typing
10 key typing
Transportation documentation for distribution operations
Client interaction via phone calls

Full Job Description

PRIMARY PURPOSE: Classify, rate, and input cargo information checked in into mainframe terminals to determine customer charges. Assist Operations in the movement of cargo arriving from the Neighbor Islands (NI). Notify customers of cargo availability and direct them to the appropriate pickup area. Retrieves and prepares pouch for outgoing cargo. To assist Operations in the movement of cargo going to the Neighbor Islands. This is achieved by making reservations for cargo.

ESSENTIAL DUTIES/FUNCTIONS:

Classify and input all Bills of Lading to include but not limited to YB, GBL, and ACT, according to

Rates all cargo checked in by YB Freight Clerks for the purpose of billing Rates all cargo on YB tariff, to include employee shipments, gratis, in-trade agreements and company business.

Processes payments for all prepaid and collect shipments; prepares deposits and cash

Perform cashiering functions to include, but not limited to, coding, classifying, freight bill and/or payment; provide information regarding collection of payment to other ports or department rating and issuing freight

Provide customers with information on freight

Prepare freight adjustments as

Code and extend measurements for the purpose of calculating the applicable

Process all payments in various forms accepted by the Company to include credit card form, fax, email, in-person, check, and

Do daily incoming cargo phone

Answer all calls regarding incoming

Stamp and file Bills of Lading (BLs) for incoming cargo and other incoming correspondence.

Distribute BLs to customers and direct them to appropriate pick up location as

Collect BLs and other documents from various CS personnel and FC stations in the yard and distribute

File BLs and other correspondence (Bonded, mail, etc.) for outgoing barges in its appropriate pouch folders and prepare outgoing pouches for courier or barge

Take payment information via phone, fax or email for incoming cargo.

Prepare correspondence to customers utilizing Microsoft "Word" and "Outlook."

Prepare various spreadsheets utilizing Microsoft "Excel."

Prepare BLs for imaging

Maintain files of EPA Haz Waste Manifests and copy all Haz

Bill storage charges for all late cargo

Bills miscellaneous charges for incoming

Prepare and mail (certified) abandon letter for abandoned

Maintain WIP in FACE for cash

Order office supplies, documents (BLs, Haz, Blank freight bills) and other office necessities as needed

Makes reservations for

Assists customers with reservations inquiries and general shipping and rate

Files and maintains the booking

Inputs container numbers into the Connecting Carriers Tracking

Provides information about proper shipping requirements and documents for motorized

Provides information about hazardous cargo

Updates standing container

Provides support to the Customer Service Department

Continue to service Customer Stations with any active

Assist customers, YB employees, etc. with creating bookings for any all cargo that require such

Reconciliation/shipping maintenance.

OTHER DUTIES/FUNCTIONS:

Performs other duties within classification.

WORKING CONDITIONS: Office environment

Equipment Use : Computer, 10-key adding machine, telephone, copy machine, facsimile machine

Work hours : Monday through Friday shifts ranging from 6:00 am - 6:00 pm as required by operational needs, Saturdays by operational needs on rotation, and overtime as required.

MENTAL DEMANDS:

Must be able to courteously and effectively communicate with customers and co-workers.

Must be able to do basic mathematical calculations to compute cargo measurement and adjust invoices.

Must be attentive to detail, alert and able to concentrate on the task at

Must be able to proficiently write, read and comprehend English.

Must have good verbal communications skills.

Must have a pleasant personality, be customer service oriented, and have proper telephone technique.

Must be able to work in a fast-paced and pressured work environment.

Must possess a valid driver license.

Must be able to visualize from a verbal description to properly book such cargo.

PHYSICAL DEMANDS:

Sitting: Frequently for all duties.

Standing: Occasionally servicing customers at counter (window) and to file, copy and fax.

Stooping, kneeling, crouching, crawling: Occasionally to obtain documents for issuance to

Squatting: Occasionally to obtain documents for issuance to customers and to

Walking: Occasionally mobility around the office, to obtain documents from piers, and to file, copy and fax.

Reaching: Occasionally service customers at counter (window) and to file and retrieve files.

Fingering: Constantly inputting data, using the 10-key adding machine, computer terminal, telephone and facsimile machine and scanning through documents.

Eye-hand-foot coordination: Constantly inputting information into computer terminal, dialing touch-tone phone, using calculator and computer keyboards, and scanning through

Vision: (corrected, color): Constantly reading and inputting the computer terminal, 10-key adding machine, telephone, distinguishing the different copies of the bill of lading and maneuver golf cart around piers,

Pushing/pulling: 20 pounds, seldom office supplies.

Lifting/Carrying: 20 pounds, seldom office supplies.

QUALIFICATIONS REQUIREMENTS (Licenses, Degrees, Certificates):

Skills knowledge : Must be able to keyboard at least 45 wpm. Must be able to proficiently operate basic office equipment such as telephone, 10-key adding machine, and computer terminal. Must be familiar with cargo tariff, sailing schedule, freight charge extensions and processing of Bill of Ladings. Ability to be Customer Service focused and multi tasked oriented. Good listening and communication skills required (verbal, reading, and writing) that allow clear and precise transfer of information.

Education/Training : High School degree or GED equivalent required.

Experience : General office experience preferred. 1 year Customer Service oriented background preferred.

POSITION CONTENT: THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS, OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS,

MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES, AND ASSIGN OTHER DUTIES AS NECESSARY.

Apply Now

Refine Your Search

customer service team lead jobs in honolulu

Customer Service Clerk - Honolulu

Supervisor - Airport Operations

Jaguar/Land Rover Brand Specialist/ Auto Sales

Lead Mobile Auto Detailer / Operations Manager

Customer Service & E-Commerce Supervisor - Full Time

Retail Team Lead

SRSP Team Lead

Landscape Operations Manager

Sales Support Specialist

Operations Manager - Cleaning Company (Full-Time, 1099 Contractor)

Customer Experience & Sales Specialist - Electronics Repair

Daniel K. Inoue Airport Japanese Customer Service Associate(日本語/Part Time)

Treasury Operations Manager

Cashier/Customer Service/Dinosaur Trainer and Dinosaur Entertainer

Retail Merchandiser Team Lead - Overnight

Customer Service Representative (Japanese Speaking a Plus 日本語の話せる方)

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

SPECTRUM RESIDENTIAL CONNECTIVITY SALES SPECIALIST- $50K BASE SALARY + UNCAPPED COMMISSION

Customer Experience Representative

Part-Time Professional Sales Specialist

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