Top 2408 Assistant manager customer experience Jobs in Houston, Tx

Assistant Manager - Component Production
Gulf Coast Blood —Houston, TX
- Overtime
- HIPAA
- Ability to lift 50 pounds
- Bachelor's degree
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Assistant Retail Store Manager
GALLS —Houston, TX
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Leadership
- Paid holidays
- Health insurance
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Dental Office Manager
Houstonian Dental —Houston, TX
- $25 - $35 an hour
- Full-time
- Private practice
- Dental office
- OSHA
- Paid time off
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2d
Assistant Manager
Wilhoit Properties, Inc —Houston, TX
- Full-time
- Computer literacy
- Mid-level
- Office
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Assistant Store Manager
Extra Space Management, Inc —Houston, TX
- $16 - $17 an hour
- Full-time
- Hospitality
- Spanish
- High school diploma or GED
- Wellness program
- Health savings account
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6d
Receptionist / Office Assistant
Kiwa —Houston, TX
- $18 - $20 an hour
- Full-time
- Inventory management
- Office
- Administrative experience
- Health savings account
- Health insurance
Assistant Store Manager
Extra Space Management, Inc —Houston, TX
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
- Wellness program
- Health savings account
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6d
Assistant Manager Customer Experience
JCPenney —Katy, TX
- $47,740 - $88,660 a year
- Full-time
- Mid-level
- Retail management
- Paid holidays
- Health insurance
Executive Assistant
Pattern Energy Group LP —Houston, TX
- $80,000 - $108,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Assistant Store Manager, Operations - Google Store Retail
Mosaic —Houston, TX
- $74,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
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Document Administrator/Administrative Assistant
Dow —Deer Park, TX
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Paid time off
2d
Assistant Community Manager
Providence at Memorial Apartments —Houston, TX
- $25 - $29 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
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Receptionist, Investment Banking
Royal Bank of Canada —Houston, TX
- Full-time
- Hospitality
- Microsoft Outlook
- Mid-level
Assistant Property Manager - Multifamily
Buena Vista Apartments —Houston, TX
- $25 - $29 an hour
- Full-time
- Background check
- Spanish
- English
- Paid holidays
- Health insurance
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Assistant Property Manager - Brentwood, Hoston
TI Communities —Houston, TX
- Full-time
- Mid-level
- Leadership
- Communication skills
- Health savings account
- Paid holidays
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Assistant Community Manager
Asset Living —Houston, TX
- $20 - $25 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
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2d
Assistant Manager II
Sunglass Hut —Cypress, TX
- $31.65 an hour
- Full-time
- Mid-level
- Health insurance
- Paid time off
9d
Office Assistant
Marvelous Counseling & Therapy PLLC —Houston, TX
- Full-time
- Spanish
- Ability to walk for extended periods
- Computer literacy
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13d
Assistant Community Manager
Diamond Hill Apartments —Houston, TX
- $22 - $29 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
OFFICE COLLECTION MANAGER
Pro X Recon —Houston, TX
- $25 - $40 an hour
- Full-time
- Bilingual
- Spanish
- 5 years
- Paid training
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Assistant Manager - Component Production

Gulf Coast Blood -
Houston, TX

Quick Apply

Job Details

Qualifications

Healthcare staff management
Manufacturing facility experience
Managing laboratory teams
Bachelor's degree
Regulatory/legal compliance standards in production
Biomedical regulatory compliance
Managing manufacturing teams
FDA regulations

Full Job Description

Position Title:

Assistant Manager - Component Production

Job Summary

The Assistant Manager, Component Production is responsible for supporting the operational leadership of the Component Production department to ensure the safe, timely, and compliant manufacture of blood components. This position partners closely with the Component Production Manager to oversee daily operations, lead staff, maintain regulatory compliance, drive operational excellence, and promote a culture of quality, safety, and continuous improvement.

The Assistant Manager serves as the acting department leader in the absence of the Manager and provides leadership in workforce management, quality systems, process improvement, regulatory readiness, and employee development.

Essential Responsibilities

Operational Leadership- 35%

Support the day-to-day management of Component Production operations to ensure production goals, quality standards, and customer service expectations are achieved.
Assume full operational responsibility for the department in the absence of the Component Production Manager.
Monitor workflow, staffing levels, productivity, and turnaround times to optimize operational performance.
Coordinate daily operational priorities and allocate resources effectively to meet business demands.
Collaborate with cross-functional departments to ensure efficient production and service delivery.

Quality & Regulatory Compliance- 25%

Ensure compliance with all applicable FDA, AABB, CLIA, OSHA, cGMP, CAP, and organizational standards.
Monitor adherence to Standard Operating Procedures (SOPs) and quality system requirements.
Lead investigations related to deviations, non-conformances, corrective and preventive actions (CAPA), and error management.
Support internal audits, external inspections, and accreditation assessments.
Maintain inspection readiness through continuous monitoring and process improvement.

People Leadership- 20%

Supervise, coach, and develop laboratory staff to achieve departmental objectives.
Foster a culture of accountability, collaboration, engagement, and continuous learning.
Monitor employee performance through regular coaching, feedback, and performance evaluations.
Support recruitment, onboarding, orientation, competency assessments, scheduling, and workforce planning.
Address employee relations matters in partnership with People & Culture.
Promote employee retention through career development and engagement initiatives.

Training & Competency- 8%

Oversee new employee onboarding, training, and competency assessment programs.
Ensure all employees maintain required certifications and annual competencies.
Identify knowledge gaps and implement training initiatives that improve operational effectiveness.

Continuous Improvement- 7%

Identify opportunities to improve quality, efficiency, productivity, and cost effectiveness.
Utilize Lean, Six Sigma, or continuous improvement methodologies where appropriate.
Participate in process redesign and workflow optimization initiatives.
Monitor operational metrics and implement corrective actions to improve performance.

Safety & Risk Management- 5%

Promote a safe laboratory environment by ensuring compliance with all safety policies and procedures.
Support emergency preparedness activities.
Ensure appropriate corrective action is taken for safety incidents and near misses.
Promote a culture of quality, accountability, and continuous improvement.

Required Qualifications

Education

Bachelor’s degree from an accredited college or university in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, Life Sciences or related scientific discipline

Experience

Minimum five (5) years of progressive laboratory or blood component manufacturing experience.
Minimum four (4) years of supervisory or leadership experience.
Experience working within FDA-regulated or highly regulated healthcare environments.
Experience managing quality systems and regulatory inspections preferred.
Demonstrated advanced knowledge of blood component processing and manufacturing operations.
Excellent attention to detail and organizational skills.
Strong communication, problem-solving, and critical-thinking abilities.
Ability to manage multiple priorities and make sound decisions in a fast-paced environment.

Preferred Qualifications

Current HIPAA certification.
Familiarity with continuous improvement methodologies (e.g., Lean, Six Sigma) or structured laboratory improvement programs.
Knowledge of FDA regulations, AABB Standards, FACT Standards, cGMP, CAPA, RC and quality management systems.
Experience working in a cleanroom or controlled manufacturing environment.

Key Competencies

Blood Component manufacturing
Leadership and Influence
Training and Mentorship
Operational Coordination
Quality and Regulatory Compliance
Problem Solving and Decision Making
Process Improvement
Communication and Collaboration
Accountability
Customer Focus

Supervisory Responsibility

Assists the Manager in executing supervisory responsibilities in accordance with organizational policies and applicable laws.
Responsibilities include participating in interviewing and onboarding employees, planning and assigning work, and supporting daily direction of staff activities.
Assists in performance management processes, including coaching, feedback, performance evaluations, and corrective action support.
Supports resolution of employee relations matters, operational issues, and workplace concerns in collaboration with the Manager.

Working Conditions and Physical Demands

Work Environment:

This position operates within laboratory, manufacturing, cleanroom, and biologics processing environments.

Physical Requirements:

Ability to stand for extended periods and perform repetitive laboratory activities.

Ability to lift and move materials weighing up to 50 pounds.

Ability to work in laboratory, manufacturing, and refrigerated environments.

Ability to wear required personal protective equipment (PPE).

Travel: n/a

Schedule:

The role may require shift work, weekends, holidays, and participation in emergency or critical product processing activities as needed.

Must be available and willing to work such overtime and/or weekends and holidays as Gulf Coast Blood determines are necessary or desirable to meet its business needs.

Who We Are:

Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.

Some Jobs Change Lives. Others Save Them.

Think you have what it takes to save lives with us? We want to hear from you.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.

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assistant manager customer experience jobs in houston, tx