Associate Director, Credit Operations Support
Bridgestone Americas —Brook Park, OH
- Full-time
- 5 years
- Research
- Office
Senior Finance Coordinator
Cleveland Foundation Inc —Cleveland, OH
- $63,000 - $70,000 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
KIS New Accounts Operations Analyst
Key Investment Services, LLC —Brooklyn, OH
- $48,000 - $72,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
12d
Compliance Specialist
Electronic Merchant Systems —Cleveland, OH
- From $18 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Client Administrator - Onsite
Genesis10 —Brooklyn, OH
- $32 an hour
- Contract
- Hybrid work
- 7 years
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
Compliance Associate
Cleveland Research Company —Cleveland, OH
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Compliance Specialist
KURV —Cleveland, OH
- Research
- Mid-level
- Office
Quick Apply
Loan Support Analyst - Retail Bank Operations
PNC Financial Services Group —Brecksville, OH
- $37,500 - $62,500 a year
- 8 hour shift
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
Insurance Operations Associate
ABA Insurance Services, Inc. —Shaker Heights, OH
- Full-time
- Customer service
- Mid-level
- Office
- Commuter assistance
- Employee stock purchase plan
Quick Apply
1d
Operations Specialist Sr
PNC Financial Services Group —Cleveland, OH
- $41,250 - $68,750 a year
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
Fraud Disputes Operations Section Manager
KeyBank National Association —Brooklyn, OH
- $63,000 - $96,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Mentoring
13d
Investment Relationship Associate
Ren —Hudson, OH
- Mid-level
- Finance
- Analysis skills
Quick Apply
Service Associate
Morgan Stanley —Pepper Pike, OH
- Full-time
- Writing skills
- Mid-level
- Office
Client Support Assistant
Johnson Investment Counsel —Cleveland, OH
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Operations Analyst Senior - PNC Wealth Management
PNC Financial Services Group —Cleveland, OH
- $37,500 - $62,500 a year
- Full-time
- Mid-level
- Office
- 3 years
- Wellness program
- Health savings account
Senior Operations Specialist
MAI WEALTH MANAGEMENT, INC. —Independence, OH
- $50,400 - $63,000 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Research
- Paid parental leave
- Health savings account
Quick Apply
1d
Tax Reporting Specialist
Progressive —Mayfield Village, OH
- $55,700 - $74,200 a year
- Research
- Mid-level
- Office
- Health savings account
- Disability insurance
21h
KPB Client Service Associate
KeyBank National Association —Brooklyn, OH
- $25.00 - $38.46 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
Operations Manager - Fraud Recovery
Huntington Bank —Akron, OH
- Full-time
- Computer literacy
- Office
- Analysis skills
21h
Financial Crime Review Analyst
Crowe —Cleveland, OH
- $18.75 - $35.75 an hour
- Full-time
- Spanish
- Writing skills
- Research
Quick Apply
1d

I want to receive the latest job alert for finance operations occupations in hudson, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

finance operations occupations jobs near hudson, oh

Associate Director, Credit Operations Support

Bridgestone Americas -
Brook Park, OH

Apply Now

Job Details

Full-time

Qualifications

Payment processing
Compliance audits & assessments
Industry knowledge of financial regulations
Consumer dispute resolution
Data interpretation
Productivity software
Associate's degree
Legal compliance
Financial acumen

Full Job Description

Company Overview

Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.

Job Category

Customer Support

Position Summary

This position is responsible for a wide range of duties. The associate director is responsible for oversite and strategic management of the day-to-day responsibilities of Operations Audit and Compliance, Correspondence and Dispute Management, Payment Exception Processing, Mail Services, Payments, Credit Reporting and Operational Fraud.

Responsibilities

Establish, review, analyze processes, and related performance metrics to ensure accuracy and timeliness for all operations related to support functions.
Develop, implement, and ensure the continuous improvement of workflow, operational methodologies, learning and performance, policies and procedures supporting the department.
Research, recommend, and implement operational fraud prevention technologies, policies, procedures, and strategies.
Utilizes excellent process knowledge to ensure standard operating procedures are aligned and in compliance with all regulatory, legal, contractual, and internal control requirements.
Provides leadership, direction, and support to the Operations Support Team in reviewing, identifying, and implementing new or revised processes and solutions required to ensure successful execution of the business plan.
Participates and presents in Credit Operations business reviews.
Proficiency in fraud detection, prevention, investigation, and transaction-monitoring environments.
Risk and governance leadership, strong understanding of first-line models, ability to balance risk mitigation with customer experience, and commitment to regulatory and organizational standards.
Regularly communicates status of operational fraud performance, and compliance and operational audit findings impacting the Operations Department to the organizational leadership team; recommends improvements and procedural changes as needed.
Ensures development and training of department’s teammates to meet performance goals while ensuring compliance with regulatory and company policies.
Maintains a strong knowledge of industry trends as related to the areas of the regulatory environment, compliance, audit, operational fraud, and assigned responsibilities.
Partner with various CFNA COEs to identify, shape, and advance performance and financial opportunities for the organization.

Minimum Qualifications

Deep understanding of operations management, compliance, audit, consumer disputes management, fraud, and optimization strategies.
Ability to translate complex concepts into clear business implications.
Demonstrated expertise in disputes, chargebacks, payments, and operations.
Strong analytical and financial acumen.
Ability to effectively prioritize workload to meet established deadlines and SLAs.
Ability to work independently and within a team.
Self-motivated, results-oriented, and able to manage multiple priorities.
Strong collaboration skills.
Ability to demonstrate strong verbal and written communication skills.
Ability to analyze data and make recommendations for improvement.
Demonstrates strict adherence to banking regulations and internal policies.
Displays a solid understanding of Microsoft Office product suite.

Required: Associate degree with 5 years of experience in financial services, audit, and/or compliance.

Preferred: Bachelor’s degree with a minimum of 10 years of experience in financial services; experience including operations and fraud management, audit, payments, consumer disputes, and compliance.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they feel safe bringing their chosen version of themselves to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

A supportive and engaging onboarding experience to ensure a smooth transition into our team.
The opportunity to develop and grow, through training and regular mentorship.
Corporate Social Responsibility activities.
A truly global, dynamic and challenging work environment.
Agility and work/life effectiveness and your long-term well-being.
An effective and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Apply Now

Refine Your Search

finance operations occupations jobs in hudson, oh

Associate Director, Credit Operations Support

Senior Finance Coordinator

KIS New Accounts Operations Analyst

Compliance Specialist

Client Administrator - Onsite

Compliance Associate

Compliance Specialist

Loan Support Analyst - Retail Bank Operations

Insurance Operations Associate

Operations Specialist Sr

Fraud Disputes Operations Section Manager

Investment Relationship Associate

Service Associate

Client Support Assistant

Operations Analyst Senior - PNC Wealth Management

Senior Operations Specialist

Tax Reporting Specialist

KPB Client Service Associate

Operations Manager - Fraud Recovery

Financial Crime Review Analyst

I want to receive the latest job alert for finance operations occupations in hudson, oh

Related Searches

Explore jobs in more locations

Company Overview

Job Category

Position Summary

Responsibilities

Minimum Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected