Top 298 Retail customer experience coordinator Jobs in Illinois

Customer Supply Chain Coordinator
STORCK USA —Chicago, IL
- $55,000 - $65,000 a year
- Hybrid work
- Microsoft Excel
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
7d
Coordinator, Administrative Services
Mizkan America —Schaumburg, IL
- $27.50 - $38.46 an hour
- Full-time
- Inventory management
- Mid-level
- Office
- Profit sharing
- Wellness program
Consumer Testing Coordinator
Confidential —Schaumburg, IL
- $16 - $18 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Assistant Merchant
Ace Hardware Corporation —Oak Brook, IL
- $76,300 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Extrusion Process Technician
Novolex —Bedford Park, IL
- $38.24 - $49.17 an hour
- Full-time
- 5 years
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
Salon Lead Coordinator – in Roscoe Village (2 Years Exp Required)
Exsalonce Salon —Chicago, IL
- $22 - $24 an hour
- Part-time
- Cosmetology License
- Google Workspace
- Hair styling
- 401(k)
- Paid time off
Quick Apply
Thermoforming - Process Technician
Novolex —Bridgeview, IL
- $38.81 - $49.89 an hour
- Urgently hiring
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
10d
Key Carrier / Coordinator
HomeGoods —Skokie, IL
- $17.40 - $17.90 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Organizational skills
- Paid parental leave
- Health savings account
Bilingual Sales Coordinator (Spanish)
Sherwin-Williams —Decatur, IL
- From $16.25 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Health insurance
- Military leave
Retail Key Carrier Coordinator
HomeGoods —Palatine, IL
- $17.00 - $17.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Organizational skills
- Paid parental leave
- Health savings account
Key Carrier Coordinator
HomeGoods —Hoffman Estates, IL
- $17.00 - $17.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Organizational skills
- Paid parental leave
- Health savings account
Retail Backroom Supervisor
HomeGoods —Vernon Hills, IL
- $16.00 - $16.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
Sales Coordinator
Levy Sector —Chicago, IL
- $22 - $27 an hour
- Part-time
- Background check
- Mid-level
- Administrative experience
- Wellness program
- Paid time off
Quick Apply
Contractor Compliance Coordinator
AIT Worldwide Logistics, Inc. —Itasca, IL
- $26.40 - $37.20 an hour
- Online Application
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Health savings account
Coordinator Digital Commerce
Walgreens —Deerfield, IL
- $57,800 - $84,800 a year
- Merchandising
- Mid-level
- Office
12d
Pickleball Events Coordinator
Life Time —Northbrook, IL
- $19.75 - $26.50 an hour
- Full-time
- CPR Certification
- Marketing
- Customer service
- Disability insurance
- Health insurance
Marketing Coordinator & Brand Ambassador
Sol Canna —Chicago, IL
- $18 - $25 an hour
- Weekends as needed
- Hybrid work
- Background check
- Clean driving record
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Scan Coordinator
Pete's Fresh Market —Chicago, IL
- $15 - $20 an hour
- Overtime
- 18 years or older
- Ability to walk for extended periods
- Research
- Disability insurance
- Health insurance
Quick Apply
Sales and Artistry Coordinator - Chicago
Charlotte Tilbury —Chicago, IL
- $70,000 - $73,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Merchandising
- Commuter assistance
- Health insurance
Quick Apply
Training Coordinator
Novolex —Bedford Park, IL
- $27.32 - $39.34 an hour
- Overtime
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
3d

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retail customer experience coordinator jobs near illinois

Customer Supply Chain Coordinator

STORCK USA -
Chicago, IL

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Job Details

$55,000 - $65,000 a year
7 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Parental leave
401(k) 6% Match
Benefits from day one

Qualifications

Customer communication
Microsoft Excel
Productivity software
Technical Proficiency

Full Job Description

Area of Employment

Chicago, USA

Area of employment

Purchasing

Vacancy

Your main responsibilities

Storck is a privately owned, family-managed company with a proud heritage of crafting high-quality confections enjoyed by millions around the world. With iconic brands including Werther's Original, Mamba, Merci, Toffifay, Riesen and Knoppers, Storck has built a reputation as a global leader rooted in strong values and a passion for excellence. Our U.S. business unit plays a critical role in bringing these beloved brands to life across one of our most dynamic markets, while partnering closely with customers, leveraging data-driven insights, and fostering a culture of collaboration, performance, and growth. Joining Storck means becoming part of a company that combines the stability and integrity of a family business with the energy and ambition of a forward-thinking organization.

General Summary: The Customer Supply Chain Coordinator will provide high quality customer service through attention to detail and effective communication with internal and external customers. This role serves as the entry point into our Customer Supply Chain Department. The ideal candidate will have a passion for people, relationships, and following a problem through to resolution.

Supervisory Responsibilities: This function has no supervisory responsibilities.

Essential Duties and Responsibilities:

Order Management

Responsible for all order to invoice tasks for assigned high-volume customer portfolio(s)
Validate customer orders are populated in SAP within one business day of receipt
Resolve discrepancies between customer order pricing and system pricing
Consistently monitor, document, and resolve errors preventing automated orders from processing fully
Validate system reference tables to accurately reflect customer information
Communicate order issues with customer to arrive at optimal resolution
Utilize all available resources to ensure accurate communication to customer
Effectively resolve product shortages through communication internally and externally
Maintain consistent documentation record of order information and notes in SAP
Update system to reflect order and date changes
Acknowledge, research, and resolve customer requests in a timely and complete manner
Proactively contact customers to clarify or retrieve necessary information
Act as reliable point of contact for assigned customers and key stakeholders as it relates to order management
As needed, support Month End, Seasonal Drive Period, and Year End Customer Supply Chain Department tasks
Escalate ongoing/significant issues impacting order fulfillment, customer service levels, increase in expense/loss of revenue with appropriate urgency

Other Duties and Responsibilities:

Fulfill Storck Company Values; Belonging, Passion, and Growth
Other duties as assigned.

Your qualifications

Required Knowledge, Skills, and Abilities:

Demonstrated ability to develop both external and internal relationships
Strong interpersonal communication skills; clear and concise, both written and verbal
Organized, detail oriented, and able to balance competing priorities
Team player who works well in a collaborative environment and shares information freely
Business acumen and the ability to quickly learn technical systems
Creative approach to problem solving
Elevated curiosity, resiliency, and business maturity

Education and Experience:

Bachelor's degree preferred or equivalent combination of education and experience
1-3 years of customer-facing supply chain experience in Customer Service, Customer Logistics, or Supply Chain, preferably with a CPG company.
1-3 years of experience using an Enterprise Resource Planning (ERP) system, SAP preferred
Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Working Conditions: Hybrid Work Model, including Monday and Friday Work from Home, and Tuesday, Wednesday, Thursday in normal working conditions for an office environment in downtown Chicago, IL.

Travel: Minimal, 5%.

Other Qualifications, Safety Procedures: Must be willing to follow and comply with communicated Company, Travel, and Retailer safety procedures, which may include COVID-19 testing or following other safety procedures in order to attend meetings, travel domestically or internationally, comply with Retail Partner safety procedures, and/or follow other workplace health and safety requirements to fulfil job duties.

Additional Information:

Storck USA is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.

What we offer

The salary range for this position is USD $55,000-$65,000 annually at the time of this posting. Pay is based on several factors, including but not limited to position offered, education, skills, work experience, and other factors permitted by law. We may ultimately pay more or less than the posted range. This position is also eligible for bonus pay.

In addition to your salary, Storck offers a comprehensive total rewards package, including a 6% employer 401(k) plan contribution, Health benefits on day 1 including a 100% employer paid option for medical and dental, Hybrid flexible work schedule including reduced Friday hours all year round, Paid maternity/paternity leave, Monthly wellness stipend, and more. This position is also eligible for PTO ranging from 35-45 days based on our Company PTO Policies and paid Sabbaticals ranging from 5-20 days based on tenure. Plus, we can’t forget to mention the supply of delicious candy!!

Additional information regarding the benefits for this position can be found in the Benefits Summary that is available from our Human Resources Department.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Apply Now

Refine Your Search

retail customer experience coordinator jobs in illinois

Customer Supply Chain Coordinator

Coordinator, Administrative Services

Consumer Testing Coordinator

Assistant Merchant

Extrusion Process Technician

Salon Lead Coordinator – in Roscoe Village (2 Years Exp Required)

Thermoforming - Process Technician

Key Carrier / Coordinator

Bilingual Sales Coordinator (Spanish)

Retail Key Carrier Coordinator

Key Carrier Coordinator

Retail Backroom Supervisor

Sales Coordinator

Contractor Compliance Coordinator

Coordinator Digital Commerce

Pickleball Events Coordinator

Marketing Coordinator & Brand Ambassador

Scan Coordinator

Sales and Artistry Coordinator - Chicago

Training Coordinator

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Area of Employment

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Area of employment

Purchasing

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