Top 3822 Customer experience supervisor Jobs in Iowa

Claims Supervisor- Remote
Wellabe Services Co —Des Moines, IA
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Manager
GRX Holdings, LLC dba Medicap Pharmacy —Greenfield, IA
- Full-time
- Research
- Recruiting
- Senior level
Assistant Manager
Kwik Trip —Calmar, IA
- From $49,000 a year
- Full-time
- Merchandising
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Harvest Floor Supervisor - 1st Shift
Perdue Farms, Inc. —Sioux Center, IA
- $75,000 - $90,000 a year
- Full-time
- Spanish
- 6 years
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager
Kwik Trip —Decorah, IA
- From $49,000 a year
- Full-time
- Merchandising
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Service Manager - Boats
Bass Pro Shops —Altoona, IA
- Full-time
- Dealership
- Word processing
- Mid-level
- Health savings account
- Paid holidays
Outside Sales and Service Territory Manager
Medart —Iowa
- From $67,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Mileage reimbursement
Quick Apply
Plant Supervisor
Central Iowa Ready-Mix Inc —Boone, IA
- Background check
- Clean driving record
- English
- Paid holidays
- Health insurance
Quick Apply
11d
Transportation Shift Supervisor
Papa John's International —Des Moines, IA
- From $72,000 a year
- Full-time
- OSHA
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality and Safety Manager
Schumacher Company LC —Durant, IA
- $65,000 - $70,000 a year
- Full-time
- Background check
- Management
- Engineering
- Health insurance
- Dental insurance
Quick Apply
8d
New & Used Car Sales Managers
Edwards Auto Group —Council Bluffs, IA
- $100,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- Supervising experience
- Paid parental leave
- Health insurance
Quick Apply
2nd Shift Bilingual Sanitation Supervisor
Pete and Gerrys Organics LLC —Kalona, IA
- $25 - $31 an hour
- 8 hour shift
- Spanish
- Customer service
- English
- Paid holidays
- Disability insurance
Quick Apply
Project Manager
Mid-West Roofing Company —Mason City, IA
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
9d
Project Manager - Mechanical
MODERN —Des Moines, IA
- Full-time
- Microsoft Word
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
2d
Food Safety and Quality Assurance Manager
Pete and Gerrys Organics LLC —Kalona, IA
- Extended hours
- Bachelor of Science
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Territory Sales Manager
PartsXpress —Des Moines, IA
- $50,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Inside Sales Manager – Golf Cars & Rental Programs
Miller And Sons Golf Cars —Britt, IA
- $50,000 - $70,000 a year
- Full-time
- Sales
- Dealership
- Merchandising
- Health savings account
- Health insurance
Quick Apply
General Manager
Community Choice Financial Family of Brands —Des Moines, IA
- $19.25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
23h
Assistant Nurse Manager- (RN)
Jackson Recovery Centers, Inc. —Sioux City, IA
- $36.18 an hour
- Full-time
- CPR Certification
- Nursing
- Addiction Medicine
- Wellness program
- AD&D insurance
Quick Apply
Manager Nursing Services-Central Sterile Processing-IMMC
UnityPoint Health —Des Moines, IA
- Full-time
- Nursing
- RN License
- Bachelor's degree
- Paid holidays
- Disability insurance

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Claims Supervisor- Remote

Wellabe Services Co
Des Moines, IA

Quick Apply

Job Details

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Parental leave
401(k) matching
Volunteer time off

Qualifications

Customer communication

Full Job Description

Wellabe is looking for a Claims Supervisor to join our team. This person responsible for coordinating the day-to-day activities of a team of claims employees. Monitors team member’s workload, provides training, and monitors individual claim activities. Provides technical guidance to team on claims adjudication. Ensures team members have the needed training and are in compliance with regulatory and company standards.

Core Responsibilities

Responsible for the direction of the claims team to ensure consistent delivery of services that meet or exceed customer expectations and complies with regulatory and company standards.
Provides technical guidance to team members.
Resolves complaints, problems, and coverage questions.
Participates in management related duties including performance management, recruitment and selection of new hires.
Provides ongoing training and coaching to team members. Ensures all receive communication of corporate/department policies and procedures.
Complies, reviews and analyzes management reports and takes appropriate action.
Performs quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
Ensures claim files are coded correctly and adequate documentation is made.
Manage direct reports including overseeing workflow, providing feedback, fostering a positive work environment, training, hiring, and performance management.

Qualifications

Knowledge of claims administration processes, insurance regulations, and quality standards.
Strong interpersonal, verbal, and written communication skills, including the ability to explain complex information to others.
Ability to coach, develop, and support team performance while managing workloads and priorities.
Strong analytical, problem-solving, and decision-making skills.
Ability to make sound, timely decisions by evaluating available information, balancing risks, and applying policies and procedures consistently.
Customer service and conflict resolution skills for handling escalated situations.
Strong attention to detail, organization, and proficiency with business technology and Microsoft Office applications.

Education

Bachelor’s degree in related discipline. Combination of education and experience may be accepted in lieu of a degree.
Professional certifications as applicable.

Benefits

Hybrid availability
401(k) with company match
Health insurance
Paid time off, holidays
Volunteer time off
Lifestyle Spending Account (LSA)
Paternity leave

Growth opportunities

We believe each of us has potential to grow and adapt with our business. We take your career as seriously as you do. Helping you develop your skills and talents leads to opportunities — not only for you, but also for our company. That’s why we provide:

LinkedIn Learning Premium access
CliftonStrengths® assessment and coaching
On-site and virtual workshops and cohorts featuring world-class content from FranklinCovey, Crucial Learning, Gallup, and more
Free world-class insurance acumen courses through AHIP and LOMA
Reimbursement and bonus opportunities for professional designations and certifications, including a tuition reimbursement program
Opportunities to take part in Wellabe's mentorship programs

About Wellabe

Since 1929, Wellabe has been finding solutions to help our customers protect their health and financial well-being. And we’re committed to fostering an internal culture of inclusivity, well-being, and development so each of our team members can succeed. Learn more about Wellabe’s culture of betterment by visiting wellabe.com/culture (https://www.wellabe.com/culture).

Wellabe is full of smart, caring, hard-working people with a broad range of talents who understand collaboration is key. We bring our best selves every day, to connect with others to solve problems, spark innovation, and bring ideas to life. Meet the team and learn what makes Wellabe a great place to work by visiting wellabe.com/news/employee-spotlights (https://www.wellabe.com/news/employee-spotlights).

Our core values:

Be dedicated: Show unwavering commitment by proactively taking initiative, setting clear goals, and managing time effectively.
Be trustworthy: Take accountability for actions, navigate difficult conversations with integrity, and build strong relationships through consistent, honest behavior.
Be determined: Demonstrate enthusiasm and a relentless drive to overcome obstacles and achieve goals.
Be collaborative: Foster teamwork by being self-aware, actively listening, and effectively communicating across all levels.
Be open: Embrace diversity and new ideas to create an inclusive environment.
Be generous: Embody generosity and compassion by serving a greater purpose and helping others.
Be better: Commit to continuous improvement and adapt effectively to change.
Be well: Prioritize physical and mental health, manage stress, and demonstrate emotional intelligence.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer experience supervisor jobs in iowa

Claims Supervisor- Remote

Pharmacy Manager

Assistant Manager

Harvest Floor Supervisor - 1st Shift

Assistant Manager

Service Manager - Boats

Outside Sales and Service Territory Manager

Plant Supervisor

Transportation Shift Supervisor

Quality and Safety Manager

New & Used Car Sales Managers

2nd Shift Bilingual Sanitation Supervisor

Project Manager

Project Manager - Mechanical

Food Safety and Quality Assurance Manager

Territory Sales Manager

Inside Sales Manager – Golf Cars & Rental Programs

General Manager

Assistant Nurse Manager- (RN)

Manager Nursing Services-Central Sterile Processing-IMMC

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