Top 25029 Manager, technology core java Jobs in Jersey City, Nj

Global Manager, IT Support Services
Resolution Technologies —Hoboken, NJ
- Windows
- 8 years
- Bachelor's degree
Manager, End User Technology
Tory Burch —Jersey City, NJ
- $135,000 - $180,000 a year
- Full-time
- 7 years
- Computer Science
- Analysis skills
- Employee discount
HVAC Project Manager/Estimator/Drafter
Brian Trematore Plumbing and Heating, Inc. —Fairfield, NJ
- $80,000 - $100,000 a year
- Full-time
- Schematics
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
SUPERVISING PHARMACIST
HADDY PHARMACY AND SURGICAL SUPPLIES INC. —Bronx, NY
- From $75 an hour
- Full-time
- Surgery
- HIPAA
- Supervising experience
- Paid time off
- Paid sick time
Quick Apply
Residential Supervisor/QIDP
Queens Centers For Progress —Bellerose, NY
- $66,300 a year
- Weekends as needed
- Background check
- Caregiving
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Part-time, Pediatric Physical Therapy Supervisor- Borough Wide
Paradigm Rehabilitation —New York, NY
- $70,000 - $75,000 a year
- Part-time
- Management
- Physical & Rehabilitation Medicine
- Mid-level
- Travel reimbursement
- Health insurance
Quick Apply
2d
Registered Dietitian Nutritionist/Manager
Community Healthcare Network Inc —Jamaica, NY
- $70,000 - $80,000 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Wellness program
- Continuing education credits
Quick Apply
Manager, Plumbing & Fire Suppression Services
Energo —Woodside, NY
- $125,000 - $175,000 a year
- Extended hours
- 5 years
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Lead Security Technician – Enterprise Access Control & CCTV (Jersey City, NJ)
Care Security Systems Inc. —Jersey City, NJ
- $35 - $45 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Supervising Pharmacist
FREEDOM PHARMACY —Newark, NJ
- $65 - $70 an hour
- Full-time
- Mid-level
- Team management
- US work authorization
- Store discount
- Employee discount
Quick Apply
Civil Engineer/Estimator/Project Manager (NJDOT Roadwork)
J.A. Alexander Inc —Bloomfield, NJ
- $120,000 - $165,000 a year
- Urgently hiring
- Civil engineering
- Construction site
- Research
- Health savings account
- Health insurance
Quick Apply
1d
Construction Project Managers and Estimators 5+ years Experience Minimum-Government Projects)
SSD Construction —Brooklyn, NY
- $50,000 - $100,000 a year
- 8 hour shift
- Civil engineering
- Management
- Construction site
Quick Apply
Supply Chain Manager
Tel-Instrument Electronics Corp. —East Rutherford, NJ
- $70,000 - $85,000 a year
- 8 hour shift
- 5 years
- ERP systems
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
RN Clinical Operations Manager - PACE Program (Care Delivery Manager)
CenterLight Health System —Bronx, NY
- $126,000 - $132,000 a year
- Full-time
- Bilingual
- Nursing
- RN License
- Paid training
- Commuter assistance
Supply Chain Manager
Uhlmann Packaging Systems LP —Towaco, NJ
- $100,000 - $112,000 a year
- Full-time
- Microsoft Excel
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Supervising Pharmacist
Bay Pharmacy —Brooklyn, NY
- $70 - $75 an hour
- Choose your own hours
- HIPAA
- Mid-level
- Team management
- Store discount
- Relocation assistance
Quick Apply
2d
Printing Manager
Graphic Packaging —Wayne, NJ
- $110,000 - $154,000 a year
- 8 hour shift
- Spanish
- Writing skills
- English
- Health savings account
- Paid holidays
Quick Apply
FPGA Design Manager / Section Lead
BAE Systems Inc. —Totowa, NJ
- $153,377 - $260,743 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer Science
- Master's degree
- Health savings account
- Paid holidays
Targeted Case Manager
Interborough Developmental and Consultation Center —Brooklyn, NY
- $70,000 - $75,000 a year
- Full-time
- Bilingual
- School experience
- Spanish
- Profit sharing
- Health insurance
Quick Apply
Structural Engineer Project Manager
Hire Solutions —Brooklyn, NY
- $120,000 - $140,000 a year
- Full-time
- Office
- Residential
- Master's degree
- Health insurance
- Paid time off
Quick Apply

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Global Manager, IT Support Services

Resolution Technologies -
Hoboken, NJ

Apply Now

Job Details

Qualifications

AI models
AI chatbots
Vendor relationship building
Managing technical support teams
Stakeholder engagement
Machine learning/AI-based analysis
Predictive modeling analysis
Managing teams in a customer support role
Operational management
Global team management
Key Performance Indicators
Predictive analytics projects
AI-driven automation
AI strategy
Call center management
Automation tools
Cross-functional communication
IT department experience
Stakeholder management

Full Job Description

Global Manager, IT Support Services
The Global Manager, IT Support Services leads our worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech Support teams (EMEA/IL, Americas, and APAC) and Mobile Team. This leadership role owns all employee support channels, including chat, portal, onsite, and remote services, while driving exceptional employee experiences and operational excellence. The position is responsible for advancing automation and Ailed support strategies, unifying global processes and tools, and partnering closely with IT, Security, HR, Facilities, and Engineering to deliver a seamless, modern, and scalable support ecosystem.

Global Manager, IT Support Services Impact Areas

Operational Excellence & Proactive Strategy:

Proactive Service Evolution: Transition from reactive troubleshooting to a preventative service model by leveraging deep data analytics and trend forecasting to resolve issues before they impact the business.
Scalable Global Infrastructure: Architect robust staffing models and readiness plans to ensure seamless, 24/7 global operations across all time zones.
Strategic Process Ownership: Drive the maturity of ITSM practices (Incident, Request, Problem, Knowledge, and Change Management) to ensure operational stability and governance.
Performance Benchmarking: Establish and monitor high-impact KPIs, including FCR, MTTR, CSAT, NPS, and SLA/SLO compliance, to maintain a culture of continuous improvement. Use AI technologies to enhance self-service, streamline knowledge management, and create intuitive, frictionless digital experiences for a global workforce.

Professional Team Development:

High-Performance Leadership: Lead and mentor a distinguished, professional Global Service Desk (GSD) team, fostering a culture of technical excellence, empathy, and professional growth.
Executive-Grade Support: Cultivate a team capable of providing white-glove support for executive leadership and key stakeholders, ensuring zero-friction technology experiences.
Knowledge & Documentation Standards: Maintain a gold-standard repository for ticketing and technical documentation, promoting a culture of collaborative knowledge sharing and rapid onboarding.

Innovation & Digital Transformation:

Next-Gen Automation: Accelerate the digital roadmap by expanding AI-driven virtual agents, sophisticated automation workflows, and intuitive self-service portals to reduce manual overhead.
Cross-Platform Technical Mastery: Ensure the team delivers elite troubleshooting across a diverse ecosystem of devices (macOS, Windows, Mobile) and enterprise platforms.
Strategic Stakeholder Alignment: Serve as a confident liaison between IT and business units, translating complex technical data into strategic insights that drive organizational value.
Crisis & Vendor Management: Expertly manage major incidents and business communications while nurturing strategic vendor partnerships to ensure the highest tier of service delivery.

Global Manager, IT Support Services Required Qualifications

Bachelor's degree in information technology or a related field preferred.
8 to 12+ years of experience in IT Support or IT Operations, including 4 to 6+ years leading global or multi-site teams.
Demonstrated ability to leverage operational metrics to drive improvements in the employee technology experience.
Strong ITSM expertise with a solid technical foundation; familiarity with automation, self-service, and AI driven support models.
Proven experience implementing AI-driven support models, including virtual agents, predictive issue detection, intelligent routing, and automated remediation workflows to elevate the employee support experience.
Demonstrated ability to design and scale automation frameworks within ITSM platforms, reducing manual workload and increasing first contact resolution.
Exceptional communication, leadership, and stakeholder management skills.

Global Manager, IT Support Services Preferred Qualifications

Experience managing follow the sun operations and supporting distributed global teams.
Proven success developing or scaling executive level/VIP support programs.
Track record of leading continuous improvement initiatives to enhance service quality and operational efficiency.

#RT

Apply Now

Refine Your Search

manager, technology core java jobs in jersey city, nj

Global Manager, IT Support Services

Manager, End User Technology

HVAC Project Manager/Estimator/Drafter

SUPERVISING PHARMACIST

Residential Supervisor/QIDP

Part-time, Pediatric Physical Therapy Supervisor- Borough Wide

Registered Dietitian Nutritionist/Manager

Manager, Plumbing & Fire Suppression Services

Lead Security Technician – Enterprise Access Control & CCTV (Jersey City, NJ)

Supervising Pharmacist

Civil Engineer/Estimator/Project Manager (NJDOT Roadwork)

Construction Project Managers and Estimators 5+ years Experience Minimum-Government Projects)

Supply Chain Manager

RN Clinical Operations Manager - PACE Program (Care Delivery Manager)

Supply Chain Manager

Supervising Pharmacist

Printing Manager

FPGA Design Manager / Section Lead

Targeted Case Manager

Structural Engineer Project Manager

I want to receive the latest job alert for manager, technology core java in jersey city, nj

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