Top 761 Customer service representatives Jobs in Kansas City, Mo

Customer Support Specialist
Bungii —Overland Park, KS
- $40,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Background check
- English
- Health insurance
- Dental insurance
BDC Customer Service Representative For Service Department
Cable Dahmer Automotive Group —Kansas City, MO
- $17 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (Evenings/Nights, M-F)
Tria Health —Kansas City, MO
- $19 an hour
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
BDC Customer Service Representative For Sales Department
Cable Dahmer Automotive Group – Kansas City, MO —Kansas City, MO
- $18 - $23 an hour
- Full-time
- Background check
- Customer service
- Typing
- Health savings account
- Health insurance
Quick Apply
Client Experience Associate - Entry-level!
Morgan Hunter Companies —Overland Park, KS
- $65,000 a year
- Full-time
- Office
- Bachelor's degree
- US work authorization
Remote Patient Care Specialist
Fry Orthodontics —Overland Park, KS
- $18 - $19 an hour
- Remote
- Organizational skills
- Communication skills
- Entry level
Quick Apply
2d
Intake Specialist
Family Love Care —Kansas City, MO
- $20 - $23 an hour
- Full-time
- Hybrid work
- Office
- Home Health
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Partners IC Advisory —Kansas City, MO
- $20 - $23 an hour
- Full-time
- Computer literacy
- Administrative experience
- In-person
- Paid training
- Health insurance
Quick Apply
4d
Call Center Customer Service Representative
Qureos Inc —Kansas City, MO
- $30 - $40 an hour
- Full-time
- Communication skills
- Entry level
4d
Customer Service Rep
American HomePatient —Kansas City, MO
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
National Beef —Kansas City, MO
- Full-time
- Microsoft Word
- 18 years or older
- Spanish
- Paid holidays
- Health insurance
AT&T Customer Service Team Member
W-Development Group Inc —Blue Springs, MO
- $58,974.10 - $71,022.57 a year
- Full-time
- Background check
- No experience needed
- High school diploma or GED
Quick Apply
1d
Customer Support Coordinator
Midwest Distribution —Lees Summit, MO
- $45,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
CSR - Experienced Warehouse Customer Service Representative
Vertical Cold Storage LLC —Kansas City, MO
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Health insurance
- Paid time off
Quick Apply
5d
Customer Service/Sales Representative
STRIVEXX —Overland Park, KS
- $20 - $28 an hour
- Full-time
- Sales
- Analysis skills
- In-person
Quick Apply
Account Representative
KGP Telecommunications, LLC —Lenexa, KS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Success Associate
Steadily Insurance Agency —Overland Park, KS
- $70,000 a year
- Full-time
- Office
- In-person
- 1 year
- Health savings account
- Health insurance
Quick Apply
1d
Customer Service Specialist
City of Kansas City —Kansas City, MO
- $19.27 - $28.01 an hour
- Email
- Background check
- Pass drug screening
- Research
- Paid parental leave
- Paid holidays
2d
Client Success Representative (Remote)
Demand.com —Kansas City, MO
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Rep
Lincare Inc. —Independence, MO
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply

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Customer Support Specialist

Bungii -
Overland Park, KS

Apply Now

Job Details

Full-time
$40,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Live chat
Bilingual
Written communication
Partner customer support
English
Managing clients in a customer support role
Typing

Full Job Description

Do you like fast paced environments? Are you a natural problem solver? Do you enjoy a challenge? Then we have the perfect role for you! A Customer Success Specialist is dedicated to providing world-class support to customers, drivers and partners. Bungii relies on the customer success team to take care of our community’s toughest issues, handle escalations and provide an environment of positive, genuine and friendly interaction with all stakeholders.

The primary focus of this position is to deliver incredible service in every interaction with customers, drivers and partners. A high level of communication, contagious energy, personability and setting/maintaining a standard of excellence are crucial to this role. A Customer Success Specialist will engage in communication across all Bungii markets, through various support platforms, delivering world-class service. This is a role with a heavy focus on caring for people and continuous process improvement. Those interested should be excited to demonstrate these skills and be eager to work alongside a team of equally driven individuals.

WHAT YOU’LL DO:

Own outcomes: work with partners, drivers and customers on a national level to execute on their highest priority initiatives.
Perform at a high level within a time-sensitive and demanding environment to deliver on operational KPIs.
Manage multiple channels of online communication including text, phone, email, and social media.
Monitor and manage completion of all Bungii deliveries including accurate processing and refunding of customer and driver payments.
Be a subject matter expert on Bungii’s processes and policies.
Handle the big picture and the tiny details. Be organized and always on top of your deadlines to ensure nothing gets missed.
Identify and solve stakeholder issues in a detailed and timely manner. Escalate issues to appropriate stakeholders when necessary.
Persevere: be able to think on your feet and hustle through fire drill situations.
Encourage continuous process improvement to deliver an excellent experience every time, all the time.
Be a Bungii evangelist - care about the product and share it with others.

WHAT YOU’LL NEED:

2+ years fast paced chat support experience
Logistics industry experience preferred
Self motivated with a strong affinity for problem solving, continually challenging the status quo and never settling for how something ‘has always been done’.
The ability to multi-task, prioritize and time manage.
Able to maintain composure and be calm under pressure.
Willingness to work in a flex schedule environment with four 10 hour shifts per week
Always willing to roll up your sleeves approach something hands-on.
Excellent verbal and written communication skills and above average typing speed
Customer oriented; able to adapt to different personalities.
Flexibility with assigned tasks and scheduling.
Enthusiastic attitude and are passionate about bringing harmony to the marketplace. You view every support interaction as a chance to impact our customers, drivers and partners in a positive way.
Demonstrate the ability to work efficiently and exhibit discernment through challenging situations.

COMPANY OVERVIEW:

Bungii is a rapidly growing delivery services company that moves big and bulky items in the final mile of their journey. We are experiencing hyper growth as we scale nationally and need your help keeping up with demand. Join team Bungii and become a part of our aggressive expansion.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

10 hour shift
Day shift
Evening shift

Application Question(s):

Are you available to work a flex schedule of four 10 hour shifts per week, with a schedule that changes slightly each week?
Describe a time when you went "above and beyond" to help someone.
Imagine you received this complaint from a Bungii customer: "I used your service because Mattress Firm said you were supposed to be good. She said you were the Uber for moving stuff. So wrong! I had to wait a whole 10 minutes for my driver to arrive - I have better things to do with my day then wait around - time is money!! When the driver FINALLY showed up, he said the mattress was awkward and heavy... that's his JOB!! To top it all off, the driver overcharged me by $15!! How are you going to resolve this before I tell all my friends on social media to NEVER use your platform again?!" Answer as if you were speaking directly with the customer.

Work Location: Hybrid remote in Overland Park, KS 66210

Apply Now

Refine Your Search

customer service representatives jobs in kansas city, mo

Customer Support Specialist

BDC Customer Service Representative For Service Department

Customer Service Representative (Evenings/Nights, M-F)

BDC Customer Service Representative For Sales Department

Client Experience Associate - Entry-level!

Remote Patient Care Specialist

Intake Specialist

Call Center Representative

Call Center Customer Service Representative

Customer Service Rep

Customer Service Representative

AT&T Customer Service Team Member

Customer Support Coordinator

CSR - Experienced Warehouse Customer Service Representative

Customer Service/Sales Representative

Account Representative

Customer Success Associate

Customer Service Specialist

Client Success Representative (Remote)

Customer Service Rep

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