Top 6 Service advisor Jobs in Lake Charles, La

Service Advisor
TOTAL TIRE SOLUTIONS LLC —Lake Charles, LA
- $22 - $25 an hour
- Online Application
- Mid-level
- 3 years
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Auto Care Center Service Manager
Walmart —Lake Charles, LA
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Auto Care Center Service Writer
Walmart —Lake Charles, LA
- $14 - $27 an hour
- Part-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Maintenance Service Writer
Hotard —Sulphur, LA
- Weekends as needed
- CDL B
- Computer literacy
- Writing skills
Quick Apply
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Auto Care Center Service Manager
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service advisor jobs near lake charles, la

Service Advisor

TOTAL TIRE SOLUTIONS LLC -
Lake Charles, LA

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Driver's License

Full Job Description

Total Tire Solutions is seeking a Service Advisor to help establish and grow our newest location in Lake Charles, LA. This is a customer-facing operational role responsible for coordinating commercial tire service, supporting field technicians, building customer relationships, and ensuring an exceptional service experience from start to finish.

This position is ideal for a motivated professional who thrives in a fast-paced environment, enjoys working with customers, and can balance service operations, sales opportunities, and administrative responsibilities while helping grow a new market.

Key Responsibilities

Customer Service & Sales

Serve as the primary point of contact for fleet customers and walkin clients
Schedule and coordinate commercial tire service appointments and roadside service requests
Build and maintain strong customer relationships through proactive communication
Identify opportunities to expand services and increase customer retention
Prepare estimates, service recommendations, and invoices
Assist in developing and growing a book of business within the Lake Charles market

Operations & Service Coordination

Dispatch and coordinate mobile tire technicians for roadside, yard, and onsite service calls
Monitor service schedules to maximize technician productivity and customer responsiveness
Ensure work orders are opened, updated, and closed accurately
Maintain service records, inventory documentation, and customer files
Support daily shop and field operations to ensure efficient workflow

Team Support

Collaborate closely with technicians to ensure quality service delivery
Assist with onboarding and training new team members as the location grows
Promote a culture of safety, accountability, and customerfirst service
Help resolve customer concerns quickly and professionally

Performance & Accountability

Track key performance indicators related to sales, service response times, productivity, and customer satisfaction
Ensure compliance with company policies and safety standards
Support leadership initiatives focused on growth, profitability, and operational excellence
Assist with inventory management and tire ordering processes

Preferred Qualifications

3+ years of experience in commercial tire service, fleet maintenance, transportation, automotive service, or a related industry
Prior experience as a Service Advisor, Dispatcher, Account Manager, or Operations Coordinator preferred
Strong customer service and relationshipbuilding skills
Experience managing service schedules, work orders, and customer communications
Knowledge of commercial tires, fleet operations, or heavyduty transportation preferred
Strong organizational and multitasking abilities
Proficiency with computer systems, service management software, and Microsoft Office
Ability to work independently and as part of a growing team
Valid driver's license required

Why This Role Matters

Be a foundational part of launching and growing a brandnew location
Build relationships with fleet customers that directly impact business growth
Play a critical role in supporting technicians and delivering exceptional service
Opportunity to advance into leadership as the operation expands
Join a company committed to growth, innovation, and customer satisfaction

What We Offer

Competitive base pay
Performancebased bonus opportunities
Career advancement opportunities
Ongoing training and professional development
Stable and growing business environment
Supportive leadership team focused on employee success

Benefits

401(k)
401(k) Matching
Dental Insurance
Flexible Spending Account
Health Insurance
Health Savings Account
Life Insurance
Paid Time Off
Professional Development Assistance
Vision Insurance

Work Location

Lake Charles, LA (On-Site)

How to Apply

Apply directly through our website or submit your resume to be considered. We're excited to connect with professionals who are passionate about customer service, operational excellence, and helping build something great from the ground up.

Total Tire Solutions and partnership with True North Fleet Services is an equal opportunity employer and is committed to creating an inclusive environment for all employees.

About TOTAL TIRE SOLUTIONS LLC

True North Fleet Services, with trusted partner Total Tire Solutions, is a national platform of premier fleet maintenance and repair providers, united by a shared commitment to operational excellence, reliability, and service innovation. Our platform brings together best-in-class, founder-led businesses to deliver comprehensive fleet repair and services across the country. By investing in people, technology, and process discipline, we empower our partners to scale while preserving the local trust and integrity they've built over decades. At True North, we’re building a platform that keeps America’s fleets Road Ready and ensures our customers have complete satisfaction. For more information, please visit www.truenorthfleetservices.com

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service advisor jobs in lake charles, la

Service Advisor

Auto Care Center Service Manager

Auto Care Center Service Writer

Maintenance Service Writer

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I want to receive the latest job alert for service advisor in lake charles, la

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Key Responsibilities

Customer Service & Sales

Operations & Service Coordination

Team Support

Performance & Accountability

Preferred Qualifications

Why This Role Matters

What We Offer

Benefits

Work Location

How to Apply

About TOTAL TIRE SOLUTIONS LLC

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