Top 1756 Engagement manager Jobs in Langhorne, Pa

Staff Engagement Manager
Kong —Trenton, NJ
- $120,960 - $172,800 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
Creative & Digital Project Manager
Inizio Medical —Yardley, PA
- $90,000 - $95,000 a year
- Remote
- Mid-level
- Leadership
- Communication skills
- Health insurance
- Paid time off
Tax Manager
SD Associates PC —Elkins Park, PA
- $120,000 - $160,000 a year
- Full-time
- Hybrid work
- CPA
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
Legal Records Manager
Rawle & Henderson LLP —Philadelphia, PA
- Full-time
- 7 years
- Mentoring
- In-person
- Health savings account
- AD&D insurance
Quick Apply
Human Resource and Office Manager
Termac Corp —Philadelphia, PA
- Full-time
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Home Health Human Resources (HR) Manager / Director
Better Home Care LLC —Feasterville-Trevose, PA
- $55,000 - $70,000 a year
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Office
- Health insurance
- Dental insurance
Quick Apply
Government Relations Manager
Lutron Electronics Co., Inc —Conshohocken, PA
- Full-time
- Office
- Bachelor's degree
- Travel
HR Generalist / Recruiting Manager
Mi Casita Preschool —Ardmore, PA
- $55,000 - $65,000 a year
- Urgently hiring
- Hybrid work
- Background check
- Spanish
- English
- Health savings account
- Paid holidays
Quick Apply
Human Resources Manager
Ophthalmic Partners, PC —Bala-Cynwyd, PA
- From $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Behavioral Program Manager
The Arc Mercer —Ewing, NJ
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Current TB test
- Paid holidays
- Health insurance
Care Manager
Acenda Integrated Health —Mount Holly, NJ
- $45,000 a year
- Full-time
- Clean driving record
- Adults
- Mid-level
- Health insurance
- Dental insurance
NEPA Lead / Principal Environmental Planner
GFT —Philadelphia, PA
- $140,000 - $190,000 a year
- Full-time
- Hybrid work
- 11+ years
- Driver's License
- Criminal background check
- Disability insurance
- Health insurance
Quick Apply
Sales Manager
Pennmark Management Company —Plymouth Meeting, PA
- $60,000 - $70,000 a year
- Full-time
- Customer service
- Mid-level
- Supervising experience
Quick Apply
Human Resources Manager
Ophthalmic Partners, PC —Marlton, NJ
- From $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
10d
Territory Field Lead Philadelphia - South
TROC —Philadelphia, PA
- $51,000 - $55,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
9d
Commercial Marketing Manager, Architecture & Design Market Development
Lutron Electronics Co., Inc —Conshohocken, PA
- Full-time
- Marketing
- Bachelor's degree
- Product management
Senior and Supervisor Tax Accountant
Confidential —Elkins Park, PA
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- CPA
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Territory Sales Manager - East
Bailey International Inc. —Pennsylvania
- Weekends as needed
- Microsoft Excel
- Bachelor of Science
- Mid-level
Senior Manager, Total Rewards Analytics & Insights
CSL —King of Prussia, PA
- Full-time
- Hybrid work
- 7 years
- Ability to walk for extended periods
- Office
RN Supervisor
Lawrence Rehabilitation and Healthcare —Township of Lawrence, NJ
- $38 - $60 an hour
- Part-time
- CPR Certification
- Skilled nursing facility
- RN License
- Dental insurance
- Tuition reimbursement
Quick Apply

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Staff Engagement Manager

Kong -
Trenton, NJ

Apply Now

Job Details

Full-time
$120,960 - $172,800 a year

Qualifications

Customer communication
Employee relationship building
Presentation preparation

Full Job Description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

For this role, we are looking for a US Citizen who can support Government/Public Sector Customers.

About the Role:

We are looking for an Engagement Manager to join the growing Professional Services team at Kong. As an Engagement Manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers.

The engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base. As a primary professional services contact and ambassador for our customers, the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the Engagement Manager will focus on driving day to day professional services operations.

This is an important role and requires someone with very strong thought organization, and communication skills along with the ability to multitask, context switch, and manage customer escalations. Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles.

What You'll Do:

Customer Delivery
- Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (Post Sales, Delivery, and Value Realization)
- Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes
- Own and drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement lifecycle end to end to deliver business outcomes
- Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burndown, and status reports
- Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.
- Makes use of productivity tools like FinancialForce, Salesforce, Metabase, Trello, etc. to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics (Billings, Utilizations, Resource Capacity, and Forecasting)
Professional Services Operations
- Assist Services leadership team with resource assignment and management in Financial Force.
- Ensure timely completion of Month and Quarter end close process and complete new PS employee onboarding with content tailored to the new hires’ positions
- Coordinate with cross functional teams to obtain relevant data about the project opportunity and staffing requirements
- Become a subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes relate to operations, customer billing, and staff utilization.
- Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization.
- Support Professional Services staff to better understand revenue, hours, and target attainment goals

What You'll Bring:

Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget
Deep experience working with project financial fundamentals and PSA tools such as Financial Force to own and drive operational activities(Reporting, Forecasting, and Tracking)
Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. Ability to demonstrate relationship building internally and externally
Exceptional organizational and change management skills with an ability to manage competing client demands
Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. Ability to manage critical and political situations with business stakeholders with strong interpersonal skills
Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.

#LI-KH1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Compensation Range: $120,960 - $172,800

Apply Now

Refine Your Search

engagement manager jobs in langhorne, pa

Staff Engagement Manager

Creative & Digital Project Manager

Tax Manager

Legal Records Manager

Human Resource and Office Manager

Home Health Human Resources (HR) Manager / Director

Government Relations Manager

HR Generalist / Recruiting Manager

Human Resources Manager

Behavioral Program Manager

Care Manager

NEPA Lead / Principal Environmental Planner

Sales Manager

Human Resources Manager

Territory Field Lead Philadelphia - South

Commercial Marketing Manager, Architecture & Design Market Development

Senior and Supervisor Tax Accountant

Territory Sales Manager - East

Senior Manager, Total Rewards Analytics & Insights

RN Supervisor

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