Top 2028 Customer experience manager Jobs in Louisville Ky

FedEx Business Contact (BC) Manager
eTruckBiz Recruiting 9999 —Louisville, KY
- From $75,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Paid training
- Paid time off
Quick Apply
Manager Customer Service I RX
Chewy —Louisville, KY
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
6d
District Manager
Harbor Freight Tools USA, Inc. —Louisville, KY
- $105,800 - $158,600 a year
- Weekends as needed
- Mid-level
- 8 years
- High school diploma or GED
- Paid holidays
- Disability insurance
Safety Manager, High-Voltage
Delta Services —Louisville, KY
- Overtime
- OSHA
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Ziglift Material Handling —Jeffersonville, IN
- $70,000 - $90,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Hourly Shift Manager
Five Star Restaurants Inc. dba Papa Johns —Crestwood, KY
- $14.75 - $17.25 an hour
- Part-time
- Restaurant management
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
Business Development Manager- Asset Management
SupplyPoint —Kentucky
- From $75,000 a year
- Full-time
- Hybrid work
- 5 years
- Engineering
- Travel
- Mileage reimbursement
- Health insurance
Quick Apply
Quality Manager
HOSKIN & MUIR INC —Louisville, KY
- $120,000 - $140,000 a year
- Full-time
- Engineering
- Manufacturing
- Senior level
Store Manager
Murphy USA —Louisville, KY
- Urgently hiring
- 18 years or older
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
11d
Manager Maintenance
Yanfeng Automotive —Louisville, KY
- Extended hours
- Team management
- Travel
- Organizational skills
Toyota Used Car Manager Clarksville, Indiana
JEFF WYLER CLARKSVILLE INC —Clarksville, IN
- Clean driving record
- Dealership
- Merchandising
- Paid holidays
- Dental insurance
Quick Apply
6d
Dispatch Supervisor
The Southern Baptist Theological Seminary —Louisville, KY
- $52,000 - $56,000 a year
- Weekends as needed
- Customer service
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Starbucks Shift Manager I
Recruitics_HMSHost_Hiring Events_Enterprise_5B —Louisville, KY
- $18.61 - $22.75 an hour
- Full-time
- Mid-level
- Team management
- Quick service & fast food restaurant
- Commuter assistance
- Paid holidays
4d
Foreman/Supervisor
Professional Fence Co —La Grange, KY
- $25 - $27 an hour
- Overtime
- Clean driving record
- Construction site
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Turbine Generator Specialist, Sr or Lead
LG&E and KU Services Company —Louisville, KY
- Part-time
- 5 years
- Computer literacy
- Research
Production Manager
Confidential —Louisville, KY
- Full-time
- 8 years
- Assembly
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Assistant Property Manager - Multifamily
VMM —Louisville, KY
- $22 - $26 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
21h
METRO LOUISVILLE PHARMACIST LEADER
Kroger —Louisville, KY
- Full-time
- Mid-level
- 21 years or older
- Bachelor's degree
Paint Work Lead
Strong Hold —Louisville, KY
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
PHARMACY/PHARMACIST LEADER
Kroger —Clarksville, IN
- Full-time
- Mid-level
- 21 years or older
- Bachelor's degree

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customer experience manager jobs near louisville ky

FedEx Business Contact (BC) Manager

eTruckBiz Recruiting 9999
Louisville, KY

Quick Apply

Job Details

Full-time
From $75,000 a year

Benefits

Paid training
Paid time off

Qualifications

Operations management
Interpersonal skills
Team leadership
Logistics
Route planning
Fleet compliance management
High school diploma or GED
Hiring
DOT (Department of Transportation) regulations
Supervising experience
Attention to detail
Problem-solving
Leadership

Full Job Description

An independent service provider for FedEx Ground in the Louisville, Kentucky area is seeking a highly motivated Business Contact (“BC”) to oversee the daily operations of a FedEx Ground Pickup & Delivery operation. The BC will serve as the primary operational leader responsible for driver management, safety, service performance, route execution, fleet oversight, and compliance with FedEx standards.

The ideal candidate is a strong leader who thrives in a fast-paced environment, can manage multiple priorities, and is committed to building a high-performing team.

Responsibilities:

Operations Management

Oversee daily pickup and delivery operations to ensure service goals are achieved
Manage route planning, dispatch, and daily execution
Monitor service levels, scan compliance, customer service metrics, and operational performance
Ensure all routes are properly staffed and vehicles are operational each day
Coordinate contingency plans for call-outs, vehicle breakdowns, and service disruptions

Leadership & Driver Management

Recruit, interview, hire, train, and develop drivers
Conduct ride-alongs, performance evaluations, and coaching sessions
Manage driver schedules, attendance, and productivity
Address employee concerns and resolve operational issues promptly
Foster a positive, safety-focused work environment

Safety & Compliance

Ensure compliance with FedEx Ground policies and procedures
Monitor driver safety performance and conduct safety meetings
Oversee accident investigations and corrective action plans
Maintain DOT compliance and required documentation
Ensure all vehicles meet company and regulatory standards

Fleet Oversight

Coordinate preventative maintenance schedules
Monitor vehicle condition and repair needs
Work closely with mechanics and vendors to minimize downtime
Maintain fleet records and compliance documentation

Financial & Administration

Assist with budgeting and cost control initiatives
Monitor payroll, overtime, fuel usage, and operational expenses
Review operational reports and identify opportunities for improvement
Support contract growth and expansion initiatives

Qualifications

High school diploma or GED required
Previous management or supervisory experience required
Logistics, transportation, delivery, or FedEx Ground experience preferred
Strong leadership, communication, and problem-solving skills
Ability to manage multiple employees and priorities simultaneously
Proficient with computers, reporting systems, and operational software
Valid driver's license with acceptable driving record

Preferred Experience

FedEx Ground Pickup & Delivery operations
Route management and dispatch DOT compliance and safety programs
Fleet management
Driver recruiting and retention
GroundCloud, DRO, or similar routing software

Physical Requirements

Ability to work in a fast-paced operational environment
Ability to work flexible hours, including early mornings, evenings, weekends, and peak seasons
Ability to occasionally lift up to 150 pounds

Compensation & Benefits

Competitive salary - $75,000
Performance-based bonus opportunities
Paid training and professional development
Paid time off and benefits package (if applicable)

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

Paid time off
Paid training

Shift availability:

Day Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in louisville ky

FedEx Business Contact (BC) Manager

Manager Customer Service I RX

District Manager

Safety Manager, High-Voltage

Project Manager

Hourly Shift Manager

Business Development Manager- Asset Management

Quality Manager

Store Manager

Manager Maintenance

Toyota Used Car Manager Clarksville, Indiana

Dispatch Supervisor

Starbucks Shift Manager I

Foreman/Supervisor

Turbine Generator Specialist, Sr or Lead

Production Manager

Assistant Property Manager - Multifamily

METRO LOUISVILLE PHARMACIST LEADER

Paint Work Lead

PHARMACY/PHARMACIST LEADER

I want to receive the latest job alert for customer experience manager in louisville ky

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