Top 3181 Patient experience manager Jobs in Maryland

Medical Practice Manager
Anne Arundel Gastroenterology Associates, P.A. —Annapolis, MD
- $80,000 - $120,000 a year
- Full-time
- OSHA
- 5 years
- Clinic
- Health insurance
- Paid time off
Quick Apply
Director of Patient Services
Center for Vein Restoration —Greenbelt, MD
- $110,000 - $125,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
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Care Manager (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $72,360 - $143,715 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- RN License
- 401(k)
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7d
Accreditation Manager - Remote
Optum —Annapolis, MD
- $72,800 - $130,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Pass drug screening
- Mid-level
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2d
Program Manager - Patient Support Services
Kikiktagruk Inupiat Corporation —Bethesda, MD
- $110,000 - $155,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Business Administration
- AD&D insurance
- Paid holidays
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Practice Manager - Primary Care (Upper Marlboro)
MedStar Health —Upper Marlboro, MD
- $71,843 - $135,907 a year
- Full-time
- Primary Care
- Mid-level
- High school diploma or GED
Medical Practice Manager
Metropolitan access —Colmar Manor, MD
- $100,000 - $130,000 a year
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Health insurance
- Paid time off
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9d
Patient Access Manager, Day Shift, Rehabilitation
Adventist HealthCare —Rockville, MD
- $77,313.60 - $115,980.80 a year
- Full-time
- Microsoft Word
- Pass drug screening
- Mid-level
- Free parking
- AD&D insurance
System Patient Experience Manager - Baltimore, MD
Morrison Healthcare —Baltimore, MD
- $60,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
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Director of Call Center Operations
Center for Vein Restoration —Greenbelt, MD
- $110,000 - $125,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
Physical Therapist Homecare, Prince George's County
MedStar Health —Greenbelt, MD
- $74,214 - $134,596 a year
- Full-time
- Computer literacy
- BLS Certification
- Physical & Rehabilitation Medicine
Physical Therapist Home Care, Fort Washington
MedStar Health —Greenbelt, MD
- $74,214 - $134,596 a year
- Full-time
- Computer literacy
- BLS Certification
- Physical & Rehabilitation Medicine
Regional Clinical Manager - Pediatric Urgent Care (PA/NP)
PM Pediatrics Management Group —Laurel, MD
- $150,000 - $200,000 a year
- Full-time
- Nursing
- Urgent Care
- Pediatrics
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Experienced Skilled Home Care RN Clinical Managers
TidalHealth Home Care Maryland —Salisbury, MD
- $85,000 - $100,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Travel reimbursement
- Paid training
Quick Apply
Practice Manager- Radiation
Maryland Oncology —Silver Spring, MD
- $76,187.90 - $96,700.03 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Team management
- Health savings account
- Health insurance
Quick Apply
Hospice RN Case Manager
CHESAPEAKE HEALTH PARTNERS INC —Prince Frederick, MD
- $83,200 - $104,000 a year
- Full-time
- Nursing
- Clean driving record
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Clinical Shift Supervisor - Respiratory Care Services - Evening
Respitech Medical Services, INC —Baltimore, MD
- $60 an hour
- Full-time
- Background check
- PALS Certification
- BLS Certification
- Health savings account
- Health insurance
Quick Apply
5d
Seeking Experienced RN Case Manager – Skilled Home Care with retention bonus
TidalHealth Home Care Maryland —Salisbury, MD
- $85,000 - $115,000 a year
- Overnight shift
- Background check
- CPR Certification
- Nursing
- Mileage reimbursement
- Health savings account
Quick Apply
Physical Therapist (PT)
Powerback Rehabilitation —Elkridge, MD
- $45 - $52 an hour
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Master's degree
- Relocation assistance
- Health insurance
Registered Nurse - RN Case Manager
Chesapeake Care Resources —North East, MD
- $75,000 - $80,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- RN License
- 403(b) matching
- Health savings account
Quick Apply

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Medical Practice Manager

Anne Arundel Gastroenterology Associates, P.A.
Annapolis, MD

Quick Apply

Job Details

Full-time
$80,000 - $120,000 a year

Benefits

Health insurance
Paid time off

Qualifications

Teamwork
Accounts receivable management
Team leadership
Team development
Supervising experience
Bachelor's degree
Business Administration

Full Job Description

Department: Administration

Reports To: Executive Leadership

FLSA Status: Exempt

Employment Type: Full-Time

Work Location: Administrative Office and Clinical Locations of The Practice

Position Summary

The Practice Manager is responsible for the overall administrative, operational, and financial management of The Practice. This position provides leadership for daily practice operations, supports providers and department leaders, promotes operational efficiency, and ensures the delivery of high-quality patient care and exceptional customer service. The Practice Manager works collaboratively with leadership to achieve organizational goals while maintaining compliance with regulatory requirements and practice policies.

Essential Duties & Responsibilities

- Direct and oversee the daily operations of multiple gastroenterology practice locations.

- Supervise department leaders and administrative staff, including front office, clinical support, laboratory,

billing, and patient services as assigned.

- Develop and implement operational policies, procedures, and workflow improvements to enhance

efficiency and patient satisfaction.

- Monitor staffing levels and coordinate recruitment, onboarding, scheduling, and performance management

in collaboration with Human Resources.

- Analyze operational and financial performance metrics and recommend strategies for continuous

improvement.

- Oversee facility operations, vendor relationships, equipment maintenance, and supply management.

- Collaborate with providers and executive leadership to support strategic initiatives, practice growth, and

service expansion.

- Ensure compliance with HIPAA, OSHA, CMS regulations, payer requirements, accreditation standards,

and organizational policies.

- Monitor patient satisfaction and implement service improvement initiatives.

- Assist with budgeting, expense management, and operational planning.

- Lead regular staff meetings and promote effective communication across departments.

- Resolve complex operational issues, patient concerns, and staff conflicts in a professional and timely

manner.

- Foster a positive workplace culture that emphasizes teamwork, accountability, and excellent patient care.

- Perform other duties as assigned.

Required Qualifications

- Bachelor's degree in Healthcare Administration, Business Administration, or related field preferred.

- Minimum of five years of progressive healthcare management experience.

- Previous supervisory or leadership experience required.

- Experience managing multi-provider outpatient medical practices preferred.

- Gastroenterology or other specialty practice experience preferred.

Knowledge, Skills & Competencies

- Strong leadership and team development skills.

- Knowledge of physician practice operations and healthcare regulations.

- Financial management and budgeting experience.

- Excellent organizational and project management skills.

- Strong analytical and decision-making abilities.

- Excellent written and verbal communication skills.

- Ability to manage multiple priorities in a fast-paced environment.

- Proficiency with electronic medical records (EMR), practice management software, and Microsoft Office

applications.

- Commitment to professionalism, integrity, and exceptional customer service.

Physical Requirements

- Prolonged periods of sitting and computer use.

- Frequent walking between departments and clinical areas.

- Occasional lifting of office supplies or equipment up to 25 pounds.

- Ability to travel between AAGA practice locations as needed.

Work Environment

Professional outpatient gastroenterology practice with frequent interaction among providers, staff, patients, vendors, and external healthcare partners. This position requires flexibility, leadership presence, and the ability to respond effectively to changing operational priorities.

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and qualifications may be modified based on the operational needs of Anne Arundel Gastroenterology Associates, P.A.

Pay: $80,000.00 - $120,000.00 per year

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in maryland

Medical Practice Manager

Director of Patient Services

Care Manager (Remote)

Accreditation Manager - Remote

Program Manager - Patient Support Services

Practice Manager - Primary Care (Upper Marlboro)

Medical Practice Manager

Patient Access Manager, Day Shift, Rehabilitation

System Patient Experience Manager - Baltimore, MD

Director of Call Center Operations

Physical Therapist Homecare, Prince George's County

Physical Therapist Home Care, Fort Washington

Regional Clinical Manager - Pediatric Urgent Care (PA/NP)

Experienced Skilled Home Care RN Clinical Managers

Practice Manager- Radiation

Hospice RN Case Manager

Clinical Shift Supervisor - Respiratory Care Services - Evening

Seeking Experienced RN Case Manager – Skilled Home Care with retention bonus

Physical Therapist (PT)

Registered Nurse - RN Case Manager

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